Business Details
24 Years
experience
Your Trusted Partner for IT Repair Solutions
Founded in 2002, CareWare Computer Repair has dedicated itself to providing personalized, customer-centric IT solutions in Utah County. Our founder's extensive experience in corporate IT environments, including roles at Novell and Microsoft Millennium, shaped our commitment to ethical service and technical excellence. We specialize in on-site computer repair, virus removal, data recovery, and network solutions for both home and business users, serving over 15 cities across Utah. Our approach combines technical expertise with transparent pricing, offering $20-$40 on-site estimates that apply toward completed repairs. With over two decades of local service, we've built a reputation for resolving complex technical issues while maintaining a focus on customer education and long-term solutions.Our team's expertise spans Windows, Mac, and Linux systems, ensuring comprehensive support for diverse technology needs. We prioritize convenience through house calls and business visits, eliminating the need for customers to transport equipment. Our service philosophy, rooted in the principle of treating customers as we wish to be treated, has driven our growth through referrals and repeat business. Backed by numerous testimonials highlighting our prompt service and technical proficiency, we continue to adapt to evolving technology challenges while maintaining our founding values.
Services
On-site Repair
Virus Removal
Data Recovery
Computer Upgrades
Tune-ups
Data Backup
Purchasing New Computers
Home Networking
Business Networking
Website Development
Details
- Year established: 2002
Highlights and features
- We've provided computer repair services in Utah for over 15 years
- Offer on-site repair services to save you transportation hassle
- Provide $20-$40 on-site estimates that apply toward repairs
- Transparent billing with no charge if we don't fix your issue
- Certified technicians with expertise in Windows, Mac, and Linux systems
What people say
Prompt response time
Excellent service
Highly recommend
Technical proficiency
Transparent pricing
Services
On-site Computer Repair
We bring our expertise directly to your location, eliminating the need to transport equipment. Our technicians diagnose and fix issues with desktops, laptops, and network systems at your home or business. This service saves time while maintaining the quality of in-shop repairs through our mobile diagnostic tools and parts inventory.
Virus Removal
Our specialists eliminate viruses, spyware, and other malicious software that compromise system performance and security. We implement protective measures to prevent future infections while preserving your data integrity. The process includes complete system scans, threat removal, and security reinforcement tailored to Windows, Mac, and Linux platforms.
Data Recovery
We recover lost data from failed hard drives, USB devices, and memory cards using advanced techniques. Our success includes retrieving information from physically damaged drives, reformatted storage, and corrupted systems. We provide free estimates before beginning recovery work to ensure cost transparency for our clients.
Computer Upgrades
We assess your system's performance to recommend targeted hardware and software upgrades. Our technicians install components like SSDs, RAM, and processors to extend device lifespan while improving speed and functionality. This service helps clients maximize their technology investment without purchasing new equipment.
Data Backup Solutions
We implement customized backup strategies combining local and cloud storage options. Our solutions protect against hardware failure, accidental deletion, and cyber threats while ensuring quick data restoration. We educate clients on maintaining consistent backup practices tailored to their specific business or personal needs.
People
Mark
Owner & Lead Technician
With over 20 years of IT experience, Mark founded CareWare in 2002 after working at Novell and Microsoft Millennium. He specializes in on-site repairs and network solutions, holding certifications in multiple operating systems. His approach combines technical expertise with personalized service, focusing on long-term client relationships.
Questions
Do you offer on-site computer repair services?
Yes, we provide on-site repair services to homes and businesses throughout Utah County and surrounding areas.
What are your service hours?
We operate Monday-Friday from 8:00 AM to 6:00 PM, with emergency appointments available upon request.
Can you recover data from failed hard drives?
Yes, we successfully recover data from physically damaged drives, reformatted storage, and corrupted systems using specialized techniques.
What payment methods do you accept?
We accept cash, checks, and major credit cards for completed repair services and estimates.
Do you service both Windows and Mac computers?
Yes, our technicians are certified to repair both Windows and Mac systems, with over 10 years of Mac-specific experience.
What areas do you service?
We serve all of Utah County including Provo, Orem, Lehi, and extend to parts of Salt Lake and Wasatch Counties.