Business Details
41 Years
experience
Emergency
services
Your Trusted Partner for Plumbing & HVAC Solutions in Orem, UT
PPM Plumbing Heating Cooling has served Utah County and surrounding areas for nearly 40 years, establishing a tradition of exceptional customer service and high-quality HVAC and plumbing solutions. Founded in Draper, Utah, the family-owned business prioritizes timeliness, expertise, and customer-centric values, offering 24/7 emergency services for plumbing, heating, and air conditioning needs. Their team of certified professionals specializes in repairs, installations, and maintenance, including boiler systems, water heaters, furnaces, and air conditioning units. Committed to transparency, they provide no diagnostic fees, 30-day drain cleaning warranties, and service all major brands.As a Carrier factory-authorized dealer and certified by the Rocky Mountain Natural Gas Technicians, they combine industry expertise with a drug-free, smoke-free work environment. Their reputation for reliability is reflected in numerous customer testimonials praising punctuality, honesty, and technical proficiency. With a focus on community trust, they offer financing options and seasonal discounts while maintaining rigorous employee background checks and drug testing protocols.
Services
Plumbing Repairs
HVAC Maintenance
Emergency Services
Water Heater Repair
Furnace Installation
Pipe Maintenance
Sewer Line Repair
AC Replacement
Boiler Repair
Drain Cleaning
Details
- Year established: 1985
Highlights and features
- 40 years of local plumbing and HVAC expertise in Utah County
- 24/7 emergency services with rapid response times
- Certified technicians trained on all major system brands
- Family-owned with strict employee background and drug testing
- No diagnostic fees for repair services
Associations and certifications
- Carrier Factory-Authorized Dealer
- Rocky Mountain Natural Gas Technicians
What people say
Prompt and efficient
Very professional
No extra charges
Knowledgeable technicians
24/7 availability
Services
Plumbing Repairs
Our certified technicians handle all plumbing emergencies including burst pipes, clogged drains, and water leaks. We specialize in boiler repairs, sewer line replacements, and water softener installations. With 24/7 availability, we minimize property damage through rapid response and use advanced diagnostics like camera inspections to identify hidden issues.
HVAC Maintenance
Preventative maintenance plans include furnace tune-ups, AC coil cleaning, and thermostat calibration. Our technicians inspect heat exchangers, refrigerant levels, and electrical components to optimize efficiency. Regular servicing extends equipment lifespan while maintaining manufacturer warranties and improving energy savings for residential and commercial clients.
Emergency Services
Available round-the-clock for urgent plumbing and HVAC failures. Our rapid response team addresses frozen pipes, furnace outages, and AC emergencies with same-day parts procurement. Emergency service vehicles stocked with common replacement components ensure most issues get resolved during the initial visit without follow-up appointments.
Water Heater Repair
We service all water heater types including tankless models, electric units, and gas-powered systems. Common repairs involve heating element replacements, pressure valve adjustments, and sediment removal. When units exceed repair viability, we offer Energy Star-rated replacements with available utility rebates and tax credits.
Sewer Line Repair
Using camera inspections and hydro-jetting technology, we diagnose and clear sewer blockages caused by tree roots or pipe corrosion. Trenchless repair options minimize landscape disruption during line replacements. Our technicians also install backwater valves to prevent flood-related sewage backups in residential and commercial properties.
People
Robert Winget
Master Plumber
Certified plumbing specialist with 15+ years experience handling complex boiler systems and emergency repairs. Known for thorough diagnostics and customer education about system maintenance.
Mason
HVAC Technician
Experienced HVAC professional specializing in furnace installations and emergency heating repairs. Recognized for punctuality and explaining technical issues in customer-friendly terms.
Questions
What causes pipe corrosion in Utah homes?
Pipe corrosion typically results from mineral buildup, pH imbalances, or aging infrastructure. Our technicians identify specific causes through camera inspections and recommend repiping when necessary.
How can I detect a hidden water leak?
Signs include unexplained high water bills, damp wall patches, or reduced water pressure. We use thermal imaging and moisture detection equipment to locate hidden leaks without destructive wall probing.
Do you service older HVAC systems?
Yes, our technicians maintain and repair systems of all ages, including legacy furnaces and air conditioning units no longer in production.
What's included in your HVAC maintenance plans?
Plans cover two annual inspections, system cleaning, and priority emergency service. Specifics include thermostat calibration, refrigerant checks, and electrical component testing.
Are financing options available for major repairs?
Yes, we offer flexible financing through third-party providers for qualifying customers needing extensive plumbing or HVAC replacements.
How quickly can you respond to emergencies?
Our average emergency response time is under 2 hours, with technicians dispatched immediately upon receiving service requests.
