Business Details
33 Years
experience
Trusted Insurance Claims Solutions in Jacksonville, FL
Founded in 1993, ITEL has evolved from a specialized laboratory analyzing carpet samples into a national leader in claims optimization data and solutions. Our team of over 200 professionals combines decades of industry expertise with cutting-edge technology to deliver accurate, data-driven property claims solutions. We maintain the most extensive building materials database in the industry, featuring 20,000+ products and 6.7 million data points continuously updated across the United States and Canada.Through strategic partnerships with contractors, manufacturers, and technology platforms, we've supported over 10 million claims while maintaining our position as the industry's trusted intermediary. Our proprietary processes integrate machine learning, AI, and optical recognition to enhance data quality, while our 24-hour submission processing ensures timely support for stakeholders across the claims cycle.
Services
Asphalt Shingle Pricing
Vinyl Siding Pricing
Flooring Pricing
Roof Repair Analysis
Siding Matching
Temporary Housing
Cabinet Repair Analysis
Wood Restoration Network
Roofing Matching
Data Integration
Details
- Year established: 1993
Highlights and features
- We have 31 years of specialized expertise in property claims optimization
- Our database contains 6.7 million building material data points
- We process over 3,000 physical samples daily
- We support more than one million claims annually
- Our solutions integrate with 700+ data and technology partners
Services
Asphalt Shingle Pricing
Our Asphalt Shingle Pricing solution provides instant, accurate pricing for roofing materials directly within adjusters' estimating platforms. This data-driven solution integrates real-time market pricing and product availability across North America. The system helps reduce claim cycle times by eliminating manual price verification while ensuring fair settlements for homeowners.
Vinyl Siding Pricing
The Vinyl Siding Pricing service delivers real-time pricing data integrated into adjusters' workflows. This solution covers all major vinyl siding products across the United States and Canada. By automating material identification and pricing, we help insurance professionals make faster, more accurate repair vs. replacement decisions while maintaining claims process efficiency.
Flooring Pricing
Our comprehensive Flooring Pricing solution identifies like-kind and quality flooring products with guaranteed pricing. The system covers all major flooring types including hardwood, laminate, tile, and carpet. With 20,000+ products in our database, we help claims professionals make accurate repair vs. replacement decisions while streamlining the settlement process for homeowners.
Roof Repair Analysis
This decision-support tool evaluates roof damage to determine whether repair or replacement is appropriate. The system uses detailed material analysis and cost comparison to help adjusters make fair, data-driven decisions. By avoiding unnecessary full replacements, this solution helps reduce claim costs while ensuring proper homeowner protection.
Siding Matching
Our Siding Matching service identifies exact product matches for damaged vinyl siding. The system maintains comprehensive product specifications and availability data across North America. This solution enables targeted repairs rather than full replacements, reducing claim costs while maintaining property aesthetics and value.
Questions
What services does itel provide for property insurance claims?
itel offers data-driven solutions including material pricing (asphalt shingles, vinyl siding, flooring), repair vs. replacement analysis, material matching, and temporary housing services for property insurance claims.
How does itel help insurance adjusters?
itel provides adjusters with accurate, localized pricing data and decision-support tools through integrated platforms, helping streamline claims processing and improve settlement accuracy.
What building materials data does itel maintain?
itel maintains the industry's most comprehensive database with pricing and specifications for 20,000+ building products including asphalt shingles, vinyl siding, flooring, and wood restoration materials across North America.
How quickly are itel NOW app results delivered?
itel NOW app results are delivered in as little as 30 minutes during business hours (8:30 AM - 7:30 PM EST) with same-day turnaround until 6:00 PM EST.
What support does itel offer for homeowners?
itel helps homeowners by ensuring accurate claims estimates, supporting repair solutions that avoid unnecessary replacements, and providing temporary housing options during property restoration.
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