Business Details
48 Years
experience
Trusted Property Management & Real Estate Development in New England
Founded in 1978 in Lowell, Massachusetts, Heritage Properties has established itself as a family-owned leader in real estate investment, development, and management across New England. Our core philosophy of putting people first drives every decision, from prioritizing resident satisfaction to fostering strong relationships with investors and community partners. With over 45 years of experience, we manage a portfolio of 900+ apartment homes, combining local market expertise with a hands-on approach to property operations. Our team of 30+ professionals, including certified property managers and construction experts, delivers tailored solutions that enhance community value and resident experiences. Through strategic acquisitions and innovative development projects, we focus on long-term growth while maintaining a commitment to quality and integrity.Our multi-generational leadership ensures continuity in our mission to exceed performance expectations, whether operating as owner or third-party manager. We actively engage with local communities, leveraging regional insights to identify opportunities that strengthen our business model and deliver returns for investors. From historic renovations to new construction, our approach balances tradition with modernization to create thriving residential environments. Our dedication to transparency, accountability, and continuous improvement has solidified our reputation as a trusted partner in the real estate industry. This legacy of thoughtful service continues to guide our operations as we expand into new markets while staying rooted in our New England heritage.
Services
Investment
Development
Property Management
Real Estate Management
Community Development
Details
- Year established: 1978
Highlights and features
- Family-owned with 45+ years of New England real estate expertise
- Hands-on management approach with 24/7 resident support
- Certified professionals with industry-recognized designations
- Portfolio of 900+ units demonstrating scalable success
- Local market knowledge guiding strategic investment decisions
What people say
Above and beyond helpful
So kind every time
High level of care
Thoughtful and dedicated service
Continually elevate service
Services
Property Management
Our property management services ensure optimal community performance through dedicated on-site teams and 24/7 maintenance support. We combine local market expertise with certified professionals to maintain 900+ residential units across New England. Our hands-on approach prioritizes resident satisfaction while maximizing investor returns through strategic operations.
Real Estate Investment
Leveraging 45 years of regional experience, we identify strategic acquisition opportunities that align with long-term growth objectives. Our investment approach focuses on multi-family developments in emerging New England markets, utilizing local insights to deliver strong returns while maintaining community-focused development principles.
Community Development
We specialize in creating vibrant residential communities through new construction and historic renovations. Our development process integrates modern amenities with local character, focusing on workforce housing that supports regional economic growth while maintaining environmental and cultural sensitivity.
Tenant Services
Comprehensive tenant services include online leasing platforms, maintenance request systems, and flexible payment options. Our team provides personalized support throughout the residency lifecycle, from application to lease renewal, ensuring a seamless experience for residents across Massachusetts and Rhode Island.
Construction Management
Our construction management team oversees all renovation and development projects with attention to quality and timeline efficiency. With in-house expertise and certified professionals, we execute both small-scale upgrades and large redevelopment projects that enhance property value and resident satisfaction.
People
Brian Bush
Partner
With leadership experience since 2001, Brian Bush brings 35+ years of real estate and construction expertise to Heritage Properties. Certified Property Manager with Massachusetts Construction Supervisors License, overseeing strategic operations and development initiatives.
Jeff Bush
President
Third-generation leader Jeff Bush oversees daily operations and strategic acquisitions. With a background in real estate finance and special education, he combines analytical expertise with community-focused leadership to drive Heritage Properties' continued growth and innovation.
Mindy Diamantopoulos
Chief Operating Officer
As COO, Mindy Diamantopoulos manages all residential operations with Certified Property Manager credentials. With progressive leadership experience and expertise in low-income housing compliance, she ensures operational excellence across Heritage Properties' expanding portfolio of communities.
Chris Petersen
Vice President
Vice President Chris Petersen manages multifamily assets and corporate finances with Certified Property Manager designation. His responsibilities include portfolio budgeting, lender financing, and strategic financial reporting for both residential and commercial properties under Heritage Properties' management.
Danielle Guffy
Regional Manager
Regional Manager Danielle Guffy oversees operations across three states with Accredited Residential Manager certification. With a background in public history and property management, she leads teams in Massachusetts, New Hampshire, and Rhode Island to maintain consistent service standards.
Questions
How can I check apartment availability?
Visit our search site (search.ne-hp.com) to view real-time availability, pricing, and layouts for communities across Massachusetts and Rhode Island.
What is the application process?
Complete our online application with personal, financial, and employment information. Submit required documentation and fees through our resident portal for review.
Do you offer short-term leases?
Yes, while our standard lease is one year, we provide flexible short-term options available through our online application system.
What are the income requirements?
Applicants must demonstrate income at least three times the monthly rent through recent pay stubs or employment verification.
How do I submit maintenance requests?
Use our online resident portal to submit and track maintenance requests 24/7, with immediate access to account management tools.
What payment methods are accepted?
We accept online payments through our resident portal for all rental transactions, ensuring secure and timely processing.
