Business Details
20 Years
experience
Trusted IT Services in Emeryville, CA
Founded in 2006 by Adam Schwartz, Computer Courage has built its reputation on delivering personalized, expert IT support to businesses in the East Bay and San Francisco Bay Area. Our philosophy centers on treating clients as partners, prioritizing user needs over products, and fostering long-term relationships through transparency and reliability. With a team of certified professionals, we offer comprehensive services including managed IT, security solutions, and cloud integration while maintaining a commitment to community and employee well-being.Our approach combines technical expertise with friendly communication, ensuring businesses receive strategic IT solutions that minimize disruption and maximize efficiency. Over 17 years, we've grown from a home-based operation to a trusted provider serving diverse industries, always adhering to our founding principle that technology should empower rather than overwhelm. We invest in our team's development and prioritize professional accountability at every stage of service delivery, from initial consultation to ongoing support.
Services
Managed IT Services
Server and Network Support
Security and Virus Protection
Email and Cloud Services
Backup and Disaster Recovery
Desktop Support
Cybersecurity Assessments
Details
- Year established: 2006
Highlights and features
- We offer over 17 years of experience in IT support with a personalized approach
- Our team provides 24/7 helpdesk support with remote and on-site assistance options
- We implement enterprise-grade security solutions tailored to business needs
- Our technicians emphasize clear communication and staff training during support
- We maintain detailed system documentation for strategic IT planning
What people say
Honest, reliable, responsive
Creative use of technology
Minimal disruption
Secure data protection
Efficient operations
Services
Managed IT Services
Our comprehensive IT management handles system updates, security monitoring, and infrastructure maintenance to ensure business continuity. We provide proactive support for servers, networks, and user devices while implementing customized technology strategies. With detailed documentation and regular consultations, we help organizations optimize their IT investments and prepare for future growth.
Security and Virus Protection
Enterprise-grade security solutions protect workstations, servers, and sensitive business data from cyber threats. Our services include network vulnerability assessments, firewall configuration, and endpoint protection tailored to organizational needs. We implement layered defense strategies and provide staff training to maintain robust security postures across all technology environments.
Backup and Disaster Recovery
Automated backup systems and disaster recovery plans safeguard critical business data against loss or corruption. We implement secure cloud storage solutions and test recovery protocols to ensure rapid restoration of operations. Our approach combines on-site and off-site storage for comprehensive protection of digital assets.
Desktop and User Support
Friendly IT assistance for employees through remote sessions, on-site visits, and online resources. Our helpdesk team resolves technical issues promptly while providing clear explanations and training. We maintain an advanced ticketing system and knowledge base to streamline support requests and improve user proficiency.
Email and Cloud Services
Secure cloud migration and management services for business email, documents, and collaboration tools. We configure cloud platforms to enhance productivity while maintaining data security. Our team provides training and ongoing support to ensure smooth transitions and optimal use of cloud-based resources.
People
Adam Schwartz
CEO & Founder
Adam founded Computer Courage in 2006 with a vision to make technology accessible and non-threatening. He leads strategic direction while maintaining hands-on involvement in client relationships and team development.
Spencer
Director of IT Services
Spencer oversees IT service delivery, ensuring technical excellence and client satisfaction. With extensive experience in network infrastructure, he manages complex implementations and mentors technical staff.
Evelyn
Tech Services Lead
Evelyn leads technical operations, coordinating support teams and managing critical client systems. Her expertise in IT infrastructure ensures reliable service delivery across diverse business environments.
Alyssa
Service Desk Manager
Alyssa manages the helpdesk team, optimizing response times and service quality. She ensures efficient resolution of technical issues while maintaining clear communication with clients.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, cloud integration, and technical support tailored to small business needs.
Do you provide 24/7 technical support?
Yes, our helpdesk team offers 24/7 support with remote assistance and on-site visit options for urgent issues.
How do you handle data security?
We implement enterprise-grade security with firewalls, endpoint protection, and regular vulnerability assessments to safeguard your data.
Can you support both on-premise and cloud systems?
Yes, we manage hybrid environments with expertise in server maintenance, cloud migration, and integrated system optimization.
What areas do you serve?
We primarily serve businesses in the East Bay and San Francisco Bay Area regions.
