Business Details
31 Years
experience
Emergency
services
Your Trusted Local IT Partner in Berkeley, CA
LMi.net is a locally owned and operated technology company based in Berkeley, California, dedicated to providing reliable internet services and comprehensive IT support solutions. Since our founding in 1995, we have specialized in delivering high-performance fiber internet, secure IT infrastructure, and personalized technical support to residential and small-to-midsize business clients. Our team of experienced engineers and technicians prioritizes transparency, avoiding hidden fees, contracts, or automated phone systems that hinder customer service. We operate with a commitment to environmental sustainability, powering our office with solar energy and utilizing electric vehicles for service calls. Our security-first approach includes endpoint protection, backups, and network monitoring to safeguard client data.We advocate for net neutrality and privacy, maintaining a zero-data-breach record while refusing to sell user information. With decades of combined experience, our team offers flat-rate pricing for IT services, eliminating unexpected costs. Our community-focused mission ensures personalized support through in-person consultations and local expertise. We differentiate ourselves through a blend of technical proficiency, ethical practices, and a dedication to simplifying technology for our clients. This combination of experience, innovation, and customer-centric values positions us as a trusted partner for both residential and business technology needs in the East Bay area.
Services
Fiber Internet
Managed IT Support
Web Hosting
Server Colocation
IT Security
Network Monitoring
Email Hosting
Community Internet
Technical Consultation
System Upgrades
Details
- Year established: 1995
Highlights and features
- We offer 24/7 internet support with local technicians available for in-person assistance.
- Our solar-powered operations demonstrate environmental responsibility while maintaining service quality.
- Transparent pricing includes no hidden fees, contracts, or upselling tactics.
- We maintain a zero data breach record with strict privacy protection policies.
- Our team provides personalized IT strategy sessions and on-site technician visits.
What people say
Knowledgeable team
Friendly service
Reliable connectivity
Quick response times
Transparent billing
Services
Fiber Internet
Our gigabit fiber internet service delivers ultra-fast, reliable connectivity with local installation and support. Designed for both residential and commercial use, it eliminates bandwidth limitations while maintaining consistent performance. The service includes network status monitoring and community internet options for Berkeley apartment and office buildings.
Managed IT Support
We provide comprehensive IT management with flat-rate pricing covering unlimited remote and onsite support during business hours. Services include 24/7 network monitoring, security implementation, and quarterly strategy sessions. Our team handles Microsoft 365 and Google Workspace integration while maintaining transparent billing practices without hidden fees.
Web Hosting
Our hosting solutions include web, email, and server colocation services with enterprise-grade reliability. Designed for businesses requiring secure online presence, the service features automated backups, scalable storage options, and 99.9% uptime guarantees. Technical support includes domain management and server configuration assistance.
IT Security
We implement comprehensive security measures including endpoint protection, virtual private networks (VPNs), and automated malware detection systems. Our approach combines proactive monitoring with regular security audits to prevent data breaches. The service includes ransomware protection and compliance support for business clients.
Server Colocation
Our secure server colocation facility provides enterprise-grade infrastructure with redundant power supplies and climate-controlled environments. Designed for businesses requiring physical server management, the service includes remote hands support, network monitoring, and scalable rack space solutions within our Berkeley-based data center.
People
Jonathan Santeramo
Co-owner and IT Manager
With over 20 years in IT management, Jonathan leads technical operations while ensuring service excellence. He specializes in network architecture and strategic IT planning for business clients.
Matt Smith
Technical Account Manager
Matt manages client relationships with expertise in system integration and support coordination. He ensures seamless implementation of IT solutions tailored to business requirements.
Alex Sherman
Project Manager
Alex oversees service delivery timelines and resource allocation. His project management expertise ensures efficient execution of network upgrades and infrastructure deployments.
Nate Walker
IT Service Manager
Nate supervises daily IT operations and technician teams. He focuses on maintaining service level agreements while optimizing support workflows for residential and business clients.
Hannah Tema
Office Manager
Hannah coordinates administrative operations and client communications. She ensures smooth office functions while supporting billing and account management processes.
Questions
What internet speeds does LMi.net offer?
We provide gigabit fiber internet with symmetrical upload and download speeds up to 1,000 Mbps for residential and business clients.
Do you offer 24/7 technical support?
Our internet support operates 7 days weekly with extended hours. IT services support is available Mon-Fri during standard business hours.
Are there contracts or hidden fees?
We have no long-term contracts, hidden fees, or automatic service renewals. Pricing remains transparent and consistent.
How does LMi.net handle data privacy?
We maintain a zero data breach record and never sell or share customer information with third parties under any circumstances.
What payment methods do you accept?
We accept major credit cards, ACH transfers, and electronic payments through our secure billing portal for all service types.
Do you support business IT infrastructure?
Yes, we provide managed IT services including network monitoring, security implementation, and cloud solutions tailored for small-to-midsize businesses.
