Business Details
19 Years
experience
Your Trusted Pet Care Experts in Westerville, OH
Since 2007, Scales, Tails & Paws has been dedicated to providing exceptional pet care services rooted in continuous education and community engagement. Our team of certified professionals holds credentials in pet first aid, CPR, and Fear Free methodologies, ensuring we meet the highest standards of animal care. We specialize in personalized services tailored to each pet's unique needs, from daily walks to in-home boarding, while maintaining a strong commitment to local animal rescue efforts.Our bonded and insured operations prioritize transparency, with real-time updates and photo documentation for client peace of mind. With a focus on building trust through consistent, compassionate care, we serve as an extension of pet owners' households, treating every animal as if they were our own.
Services
Pet Sitting
Dog Walking
In-Home Boarding
Overnight Care
Pet First Aid/CPR Certified Services
Details
- Year established: 2007
Highlights and features
- Certified in pet first aid, CPR, and Fear Free methodologies
- Personalized care plans tailored to each pet's unique needs
- Bonded and insured through Pet Care Associates
- Established in 2007 with proven industry expertise
- Real-time updates with photos from every visit
Associations and certifications
- PetTech
- American Red Cross
- Fear Free Certified
- Pet Care Associates
What people say
Phenomenal job
Kept us updated
Deeply comforted
Amazing team
Extra mile
Services
Pet Sitting
Our pet sitting services provide personalized care for cats, dogs, and exotic pets through scheduled home visits. Each session includes feeding, hydration, litter box maintenance, exercise, and tailored interaction based on the pet's personality. Certified caregivers document every visit with detailed updates and photos for client reassurance.
Dog Walking
Customized dog walking services accommodate pets' specific needs, including potty breaks, behavioral training, and medication administration. Walks occur during regular business hours with flexible scheduling options, combining physical exercise with mental stimulation through command reinforcement and socialization opportunities.
In-Home Boarding
Our in-home boarding offers a family-style environment where pets receive 24/7 supervision and personalized attention. The service includes comfortable sleeping arrangements, scheduled playtime, and regular updates with photos. Located on a 6-acre property, this option provides a home-like atmosphere rather than traditional kennel facilities.
People
Ingrid
Founder
Certified Pet Tech instructor with 15+ years of rescue experience. Manages daily operations while maintaining hands-on involvement through training workshops and community outreach programs.
Olivia P.
Pet Care Specialist
Full-time pet sitter since 2021 with extensive dog walking experience. Specializes in building strong bonds with pets through personalized care routines and consistent interaction.
Ayden W.
Pet Care Specialist
Professional pet sitter with 3 years of experience and 15 years of personal animal care expertise. Focuses on creating comfortable environments for pets through individualized attention and play-based engagement.
Questions
What services does Scales Tails & Paws offer?
We provide pet sitting, dog walking, in-home boarding, and overnight care services for various pet types across Central Ohio.
How do you ensure pet safety during extreme weather?
We limit outdoor time during severe conditions like temperatures below 10°F or above 95°F to protect pets' health and comfort.
What's included in your pet sitting visits?
Visits include feeding, hydration, exercise, litter box cleaning, and personalized interaction with photo updates from each session.
Do you charge extra for multiple pets?
We don't charge additional fees per pet but adjust visit duration to properly care for all animals in the household.
How does your cancellation policy work?
Cancellations require 24-72 hours notice depending on service type. Holiday bookings need 30 days notice with 50% non-refundable deposit.
Are your staff certified in pet emergency care?
All team members hold current certifications in pet first aid, CPR, and Fear Free handling techniques through recognized training programs.
