Business Details
35 Years
experience
Emergency
services
Office Equipment & Technology Solutions in Columbus, OH
CRI Digital has been a trusted provider of comprehensive office technology solutions in Columbus, Ohio, for over 35 years. Specializing in production printing equipment, office equipment, and IT consulting services, we are certified to sell and service products from industry leaders like Pitney Bowes, Epson, Canon, and Kyocera. Our approach focuses on understanding client needs through free consultations, recommending tailored solutions to enhance efficiency and reduce costs. With a commitment to certified professional service, we offer maintenance programs, workflow analysis, and customized software integration to maximize return on investment.Our team prioritizes transparency, reliability, and long-term partnerships, ensuring clients receive the most suitable equipment through flexible options like leasing, purchasing, or renting. Headquartered at 4800 Evanswood Drive, we serve businesses across Columbus and surrounding areas with prompt support, including 24-hour emergency service.
Services
Printers
Mailing Solutions
IT Consulting
Managed Print Services
Phone Systems
Details
- Year established: 1991
Highlights and features
- We offer over 35 years of experience in office technology solutions
- Our certified technicians provide 24-hour emergency service
- Free on-site evaluations to determine optimal equipment solutions
- Authorized service partners for leading brands like Epson and Pitney Bowes
- Customized workflow analysis to reduce business operational costs
Services
Printers
We offer a comprehensive range of printing solutions from top manufacturers including Epson, Kyocera, and RISO. Our inventory features black and white printers, color printers, high-volume commercial printers, and multifunctional devices that combine printing, scanning, and copying capabilities. Each solution includes toner/ink supplies, maintenance programs, and expert consultation to ensure optimal equipment selection for businesses of all sizes.
Mailing Solutions
Our Pitney Bowes-powered mailing solutions streamline business operations with automated postage systems, package shipping solutions, and mail management software. Features include real-time rate comparison, cloud-based tracking, and enterprise-wide visibility for multi-location businesses. We provide equipment like the SendPro C200 and PitneyShip Pro, along with implementation support to reduce manual processing time by up to 75%.
IT Consulting
Our IT consulting services focus on integrating office technology with business workflows. We offer network infrastructure planning, cybersecurity assessments, and document management solutions. Certified technicians provide system analysis, implementation of Kyocera Capture Manager for automated document processing, and ongoing support to ensure technology investments align with evolving business needs.
Managed Print Services
We deliver comprehensive print management solutions that reduce operational costs by up to 30%. Services include equipment monitoring, automatic supply replenishment, and usage analytics. Our programs cover maintenance, parts replacement, and labor, with customized plans for businesses ranging from small offices to high-volume commercial operations.
Phone Systems
We provide traditional and VoIP phone system solutions tailored to business communication needs. Our offerings include system design, installation, and maintenance for both on-premise and cloud-based solutions. We help businesses transition to modern communication platforms while ensuring reliability and scalability for growing operations.
People
Scott DiFrancesco
Owner
Scott DiFrancesco leads CRI Digital with over 35 years of experience in office technology solutions. He focuses on building client relationships through transparent recommendations and certified service expertise. Scott ensures the company maintains partnerships with leading manufacturers while delivering customized technology solutions that improve business efficiency.
Questions
What office equipment brands do you carry?
We offer products from leading manufacturers including Epson, Kyocera, RISO, Pitney Bowes, Canon, HP, and Sharp. Our inventory includes printers, mailing systems, and communication equipment.
Do you provide emergency equipment service?
Yes, we offer 24-hour emergency service for critical office equipment failures to minimize business downtime.
What areas do you serve?
We primarily serve Columbus, Ohio and surrounding Central Ohio areas with on-site support and equipment delivery.
Can you help determine the right printer for my business?
Our consultants provide free on-site evaluations to assess your printing needs and recommend optimal equipment solutions tailored to your business requirements.
What payment options are available?
We offer flexible options including equipment leasing, purchase, or rental agreements to accommodate different business needs.
Do you service equipment purchased elsewhere?
Yes, we provide service and maintenance for office equipment regardless of where it was originally purchased.
