Business Details
50+ Years
experience
Your Trusted Financial Partner in Wichita Falls, TX
Established in 1937, Wichita Falls Teachers Federal Credit Union has served the financial needs of educators and their communities for over eight decades. Our institution was founded on the principle of 'People Helping People,' reflecting our commitment to personalized service and community empowerment. We offer a comprehensive range of financial products including savings and checking accounts, loans, credit cards, and investment solutions tailored to meet diverse member needs. With assets exceeding millions and multiple branch expansions, we maintain a strong local presence while participating in a nationwide network of 5,700 shared branches. Our team of experienced professionals delivers expert financial guidance, supported by modern technology for convenient 24/7 access to accounts.We prioritize transparency through clear fee disclosures and maintain rigorous security standards to protect member information. As a member-owned cooperative, we reinvest earnings to benefit our members through competitive rates and innovative services. Our board of directors and supervisory committee ensure ethical governance and financial accountability. Through decades of service, we've built trust by consistently adapting to member needs while upholding core values of integrity and community support. Today, we continue expanding our digital capabilities while preserving the personal touch that defines our credit union philosophy.
Services
Savings Accounts
Checking Accounts
Personal Loans
Credit Cards
Online Banking
Mobile Banking
Direct Deposit
ATM Services
Financial Education
Shared Branch Access
Details
- Year established: 1937
Highlights and features
- We've served the Wichita Falls community for over 85 years with personalized financial solutions
- Our 24/7 ATM access and mobile banking provide modern convenience
- Member-owned structure ensures profits benefit our account holders
- Experienced team offers expert financial guidance tailored to individual needs
- Participation in a nationwide network of 5,700 shared branches for expanded access
Associations and certifications
- National Credit Union Administration (NCUA)
What people say
Exceptional service
Knowledgeable staff
Competitive rates
Convenient locations
Responsive support
Services
Savings Accounts
Our savings accounts provide secure money management solutions with competitive interest rates. Members benefit from flexible options including traditional savings and premium accounts with enhanced features. These accounts serve as the foundation for financial growth and emergency preparedness.
Personal Loans
We offer diverse personal loan options including auto loans, home equity loans, and debt consolidation solutions. Our lending specialists work closely with members to find appropriate financing with fair terms. Competitive rates and flexible repayment schedules accommodate various financial situations.
Credit Cards
Our credit card programs feature rewards programs and introductory APR offers. The UChoose Rewards system lets members earn points toward travel, gift cards, and merchandise. Security features protect against fraud while providing convenient purchasing power.
Online Banking
24/7 online banking enables account management from any device. Members access real-time balances, transfer funds, pay bills, and monitor transactions securely. This digital platform integrates with mobile apps for enhanced financial control.
Shared Branch Network
Access to 5,700 shared branches expands our service reach nationwide. Members perform transactions at partner locations while maintaining their primary account. This network provides convenience for travelers and remote account management.
People
Tiffany Brown
President/CEO
Tiffany Brown leads WFTFCU with over 25 years of financial institution experience. She focuses on strategic growth while maintaining community connections. Her leadership emphasizes member satisfaction and operational excellence.
Felica Smith
CFO
Felica Smith manages financial operations with expertise in credit union accounting. She ensures fiscal responsibility and regulatory compliance. Her leadership maintains the credit union's strong financial position.
Dee Palmore
Board Chairman
Dee Palmore chairs the board with deep understanding of credit union governance. He oversees strategic direction while maintaining member-focused policies. His leadership ensures long-term organizational stability.
Lola Pepper
Supervisory Committee Chair
Lola Pepper leads the supervisory committee with commitment to ethical standards. She ensures proper risk management and regulatory compliance. Her oversight maintains accountability across all operations.
Mark McKee
IT Manager
Mark McKee directs technology operations with focus on digital security. He manages system upgrades and cybersecurity protocols. His expertise ensures reliable, cutting-edge financial technology solutions.
Questions
How do I become a member?
Membership requires employment or student status in Wichita Falls ISD, surrounding districts, Midwestern State University, or Vernon College.
What online banking features are available?
Our online platform allows balance checks, fund transfers, bill payments, and transaction monitoring from any internet-connected device.
Are there fees for using other ATMs?
Use 5,700 shared branch ATMs nationwide for free through our partnership network with no surcharge fees.
What loan types do you offer?
We provide auto loans, home equity loans, personal loans, credit cards, and specialized financing options with competitive interest rates.
How can I report a lost card?
Contact our 24/7 card protection service at 866-271-6646 for credit cards or 800-472-3272 for debit cards immediately upon discovery.
What are your branch hours?
Lobby hours are Monday-Friday 9am-5pm, drive-thru Monday-Friday 8:30am-6pm, and Saturday 9am-Noon at our main location.
