Business Details
22 Years
experience
Emergency
services
Trusted Appliance Repair Services in Wichita Falls
After Hours Appliance was founded in October 2004 to provide customers with an alternative solution for appliance repair needs. Operating as a sole proprietorship, the business transitioned to full-time service in 2010, offering repairs during extended hours while maintaining daytime pricing. The owner personally handles all service calls to ensure quality control, providing diagnostics, repairs, preventive maintenance, and 30-day warranties on completed work. With over 20 years of experience, the business specializes in repairing all major U.S.-made appliances and selected international brands.The service process includes transparent pricing, upfront diagnostics, and customer education on appliance care. The company maintains a perfect record with zero complaints filed to the Better Business Bureau. Established customers may utilize billing arrangements, and a referral program rewards loyal clients. Service areas include Wichita Falls and surrounding communities within a 40-mile radius.
Services
Refrigerator Repair
Dryer Repair
Washer Repair
Oven Repair
Dishwasher Repair
Details
- Year established: 2004
Highlights and features
- We have over 20 years of dedicated appliance repair experience
- Our sole proprietorship model ensures direct quality control
- We offer 30-day warranties on all completed repairs
- Established referral program rewards loyal customers
- Zero complaints filed with the Better Business Bureau
What people say
Prompt and professional service
Reasonable pricing
Knowledgeable technicians
Excellent customer education
Reliable emergency repairs
Services
Appliance Repair
We provide comprehensive repair services for all major household appliances including refrigerators, washers, dryers, ovens, and dishwashers. Our technician personally handles each service call from diagnosis to completion, ensuring quality workmanship and customer satisfaction. With 20 years of experience, we offer transparent pricing, upfront diagnostics, and preventive maintenance recommendations to extend appliance lifespan.
Emergency Repairs
Available for emergency repairs during our extended service hours, we prioritize urgent appliance issues requiring immediate attention. Our technician responds promptly to critical failures like refrigerator cooling problems or washing machine malfunctions. With same-day service available, we minimize disruption to your household routine while maintaining our standard pricing structure regardless of service time.
Preventive Maintenance
Our preventive maintenance service includes comprehensive inspections to identify potential issues before they become major problems. We clean critical components, check for wear and tear, and provide personalized maintenance advice to help customers extend appliance longevity. This service helps prevent unexpected breakdowns and maintains optimal appliance performance through regular professional care.
Warranty Service
We offer a 30-day warranty covering all completed repairs, with parts receiving a one-year warranty against manufacturing defects. Our warranty service includes follow-up support for any recurrence of the original issue, ensuring complete customer satisfaction. We stand by our workmanship through this comprehensive warranty program that demonstrates our confidence in service quality.
Customer Education
During each service call, we provide personalized appliance care education to help customers maintain their equipment between professional visits. This includes operation best practices, cleaning techniques, and troubleshooting guidance tailored to each specific appliance model. Our goal is to empower customers with knowledge to prevent future issues and maximize appliance efficiency.
People
Tim Martin
Owner
Tim Martin owns and operates After Hours Appliance, personally handling all service calls since founding the business in 2004. With extensive experience in appliance repair, he transitioned the sole proprietorship to full-time service in 2010 while maintaining direct oversight of all repairs. Tim emphasizes personalized customer service, transparent pricing, and comprehensive diagnostics during every service call.
Questions
What areas do you service?
We service Wichita Falls and surrounding communities within a 40-mile radius including Burkburnett, Iowa Park, and Archer City.
What are your service hours?
We operate Monday-Friday from 11:00 AM to 9:00 PM, offering evening service with standard daytime pricing.
What payment methods do you accept?
We accept cash, check, and credit card payments. Established customers may arrange billing for service calls.
Do you offer warranties on repairs?
Yes, we provide a 30-day warranty on all completed repairs and a one-year warranty on replacement parts against manufacturing defects.
How quickly can you respond to emergency repairs?
We prioritize urgent repairs and typically respond within hours during our operating hours, often providing same-day service.
Do you offer preventive maintenance services?
Yes, our service includes preventive maintenance recommendations and component inspections to help extend appliance lifespan and prevent future issues.