Business Details
45 Years
experience
Trusted Pool Cleaning & Maintenance Services in Fairfield, CA
North Bay Water Services has been serving Solano and Napa County since 1981, establishing itself as a trusted provider of residential swimming pool services. Our family-owned business specializes in comprehensive pool care solutions, including maintenance, equipment repair, and installation. With decades of combined experience, our team of skilled technicians delivers personalized service tailored to each client's needs. We work with major pool brands like Jandy and Pentair, ensuring access to quality equipment and supplies. Our three service packagesweekly cleaning, chemical service, and filter cleaningguarantee crystal-clear pools year-round.Headquartered in Fairfield, California, we serve Benicia, Vallejo, Fairfield, Vacaville, Dixon, and Napa. Our commitment to excellence is reflected in our 40+ years of operation and recognition as the Best Pool Service in Solano County. We prioritize customer satisfaction through reliable service, transparent communication, and adherence to safety standards. Our mission focuses on creating safe, enjoyable swimming environments while maintaining environmental responsibility. This combination of experience, expertise, and community dedication has made us a local industry leader.
Services
Pool Cleaning
Pool Maintenance
Equipment Repairs
Chemical Service
Filter Cleaning
Details
- Year established: 1981
Highlights and features
- Family-owned since 1981 with 40+ years of local experience
- Certified technicians trained in major pool brand equipment
- 100% customer satisfaction guarantee
- Specialized service packages for all pool maintenance needs
- Locally recognized as Best Pool Service in Solano County
What people say
100% Customer Satisfaction
Best Pool Service
Experts in water treatment
Professional technicians
Reliable service
Services
Pool Cleaning
Our professional pool cleaning service ensures crystal-clear water through weekly skimming, vacuuming, and leaf removal. Technicians perform 49 annual inspections to maintain optimal chemical balance and prevent algae growth. We use safe, non-hazardous chemicals that never get stored at client properties, prioritizing family safety and environmental responsibility.
Equipment Repairs
We specialize in diagnosing and fixing pool equipment issues for major brands like Jandy and Pentair. Our certified technicians handle pump replacements, filter repairs, and system upgrades while adhering to local safety codes. Emergency repair services address urgent issues affecting pool functionality and safety.
Chemical Service
This service maintains perfect water chemistry through weekly testing and chemical adjustments. Our proprietary sanitizer blend prevents algae growth while maintaining pH balance. Technicians track all visits digitally and provide documentation of chemical levels and treatment history for complete transparency.
Filter Cleaning
Recommended twice-yearly filter cleaning prevents system clogs and extends equipment lifespan. Our technicians disassemble, inspect, and clean all filter components while checking for wear or damage. This service includes detailed maintenance records and replacement recommendations when necessary.
Pool Maintenance
Our comprehensive maintenance package combines weekly cleaning, chemical balancing, and seasonal equipment checks. This includes skimmer basket emptying, pool vacuuming, and wall brushing during each visit. Customers receive one month free when pre-paying annually, ensuring year-round pool readiness without unexpected costs.
People
Ken Adams
General Manager
Ken has 20 years of experience with NBWS, managing daily operations since 2012. He combines family business heritage with modern management practices, overseeing service quality and team development while maintaining strong community ties through local boating activities.
Phil
Operations Manager
With 24 years of service, Phil ensures smooth daily operations as Onsite Manager. He oversees staff coordination, inventory management, and customer service excellence while maintaining his passion for animal companionship through pet ownership.
Karen Morris-Adams
Office Manager
Karen brings 45 years of customer service expertise, including 27 years at NBWS. Her organizational skills and global perspective enhance office efficiency, supported by her extensive experience in administrative management and client relations.
Warren
Repair Supervisor
As a Napa native with 25+ years in pool services, Warren leads repair operations while focusing on technical training and sustainable pool solutions. He ensures quality installations and maintenance across residential systems in the service area.
Rick & Mary Adams
Founders
The founders established NBWS in 1985 with 300 pools, growing it to serve over 1600 pools today. Their entrepreneurial vision created a family legacy now managed by their son Ken, while maintaining active community involvement.
Questions
What pool services do you offer?
We provide weekly cleaning, chemical balancing, equipment repairs, filter cleaning, and seasonal pool preparation for residential properties.
Which areas do you service?
We serve Solano and Napa Counties including Benicia, Vallejo, Fairfield, Vacaville, Dixon, and Napa.
How much do your services cost?
Our Chemical Service starts at $140/month and Full Service packages begin at $245/month with annual pre-pay discounts.
Are emergency repairs available?
We offer scheduled repairs during regular business hours but don't provide after-hours emergency services.
Do you work with all pool types?
We service all residential pool types including inground and above-ground systems for major brands like Jandy and Pentair.
What makes you different from competitors?
40+ years of local experience, family ownership, certified technicians, and consistent recognition as Solano County's Best Pool Service.
