Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Fire & Security Solutions
Norel Service has been a trusted name in life safety solutions for over 50 years, serving New England with comprehensive fire and security systems. Our expertise spans emergency repairs, routine maintenance, and advanced 24/7 monitoring services tailored to meet diverse property needs. With a legacy of innovation, we have grown to become one of the Northeast's oldest and largest life safety companies, serving clients from our offices in Massachusetts and New Hampshire. Our team of certified technicians delivers personalized solutions, ensuring compliance with regulatory standards while prioritizing customer satisfaction.We maintain strong partnerships with major industry brands, enabling us to provide cutting-edge technology and reliable service. Recognized as a Veteran-Owned Small Business by the SBA, we combine technical excellence with a commitment to community. Our history includes landmark projects like the USS Constitution fire alarm system and strategic acquisitions that expanded our capabilities. We pride ourselves on immediate response times, transparent communication, and long-term client relationships built on trust and dependability.
Services
Fire Alarm Installation
Security System Monitoring
Fire Sprinkler Maintenance
System Testing & Inspections
Emergency Repair Services
Project Management
IT Services
Compliance Reporting
System Modifications
Consulting Services
Details
- Year established: 1971
Highlights and features
- We offer 50+ years of specialized experience in life safety systems
- Our 24/7 service ensures immediate response to emergency needs
- Certified technicians deliver tailored fire and security solutions
- We maintain partnerships with major industry brands like Honeywell
- Proven track record with landmark projects including USS Constitution systems
Associations and certifications
- SBA Veteran-Owned Small Business
What people say
Live person on the phone
Same-day service
Outstanding performance
Professional expertise
Great to work with
Services
Fire Alarm Installation
Our fire alarm installation service provides complete system implementation from client or contractor-supplied plans. Certified technicians ensure precise execution of raceway installation, circuit conductors, back boxes, and device programming. We incorporate pre-test and final testing procedures while maintaining compliance with NFPA regulations and standards.
Security Monitoring
24/7 monitoring solutions protect your fire and security systems with continuous oversight. Our critical monitoring service includes real-time alerts and immediate response protocols. Systems remain secure through advanced technology integration and regular performance reporting for commercial and residential properties.
System Testing
Comprehensive testing and inspection programs maintain system compliance and reliability. Our technicians perform scheduled equipment checks, regulatory compliance verification, and detailed reporting. Services include fire sprinkler testing, alarm functionality verification, and documentation for legal requirements.
Emergency Repair
24/7 emergency repair service addresses urgent fire and security system needs. Our rapid response team handles system failures, component malfunctions, and safety hazards. Services include immediate diagnostics, temporary solutions, and permanent repairs to restore system functionality.
System Modifications
Custom system modification services optimize existing fire and security infrastructure. We implement upgrades for code compliance, technology integration, and performance enhancement. Services include system expansions, component replacements, and retrofitting for improved functionality.
Questions
What fire and security services do you offer?
We provide complete sales, service, and installation of fire and security systems including emergency repairs, routine maintenance, and 24/7 monitoring services.
Do you offer emergency services?
Yes, our 24/7 emergency service responds to urgent fire and security system issues with immediate technician dispatch and rapid resolution.
What areas do you serve?
We serve all New England states including Massachusetts, New Hampshire, and Rhode Island from our strategically located service centers.
Do you provide system warranties?
All labor includes a one-year warranty while product warranties follow manufacturer standards with optional extended coverage options available.
Can I schedule system testing?
Yes, we offer scheduled testing and inspection services to maintain compliance and ensure optimal system performance for fire and security infrastructure.
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