Business Details
Streamlined Electronic Lens and Frame Ordering for Optical Labs
Opticom provides a comprehensive digital platform for electronic ordering of optical lenses and frames, serving optical laboratories across the United States and Canada. Our system streamlines procurement processes by connecting labs with over 40 manufacturers and distributors, ensuring fast, accurate, and reliable order transmission 24 hours a day, 365 days a year. With two decades of operational experience, we specialize in integrating laboratory management systems with vendor networks through secure FTP/SFTP protocols and intuitive web-based interfaces. Our team has developed proprietary tools for matrix-based product searches, barcode-driven replacement ordering, and real-time inventory management to enhance efficiency for optical professionals.We maintain rigorous quality control standards to guarantee same-day shipment for orders received within specified cutoff times, including weekday holidays. Our technical support specialists are available during extended business hours to assist with system implementation and troubleshooting. By eliminating manual ordering processes, we help laboratories reduce administrative overhead while maintaining full compliance with industry-specific data requirements. Our platform supports both semi-finished and finished lens products, displaying complete parameter ranges for precise selection. Through continuous system updates and vendor network expansion, we remain committed to advancing digital solutions for the optical industry.
Services
Electronic Ordering
Barcode Scanning
FTP/SFTP Integration
Product Search
Replacement Ordering
Highlights and features
- We offer 24/7 order processing with same-day shipment guarantees
- Our system connects with over 40 optical product manufacturers
- We provide matrix-based product search for precise lens selection
- Our team maintains 20+ years of optical industry technology experience
- We support both web-based and automated FTP/SFTP ordering methods
Services
Electronic Ordering
Our electronic ordering system enables optical laboratories to place lens and frame orders through an intuitive web interface. The platform supports matrix-based product selection with complete parameter ranges for both finished and semi-finished lenses. Orders are automatically transmitted to participating vendors multiple times daily for optimal fulfillment speed.
Barcode Scanning
Barcode scanning functionality allows for rapid replacement lens ordering using standard barcode readers. The system directly integrates with laboratory management software to maintain accurate inventory records and streamline reordering processes. This feature reduces manual entry errors while accelerating order preparation times for optical professionals.
FTP/SFTP Integration
Secure file transfer capabilities enable automated order processing through laboratory management systems. Labs can generate purchase order files that are transmitted via encrypted FTP/SFTP protocols with automated confirmation emails. This enterprise-level solution supports batch processing for high-volume operations while maintaining strict data security standards.
Product Search
Comprehensive product search functionality provides access to our complete lens and frame database. Users can search by SKU, parameters, or vendor specifications with real-time availability information. The matrix display shows complete product ranges including sphere/cylinder powers for finished lenses and add powers/base curves for semi-finished products.
Replacement Ordering
Specialized replacement ordering system streamlines the procurement of frequently used lens products. The barcode-enabled interface maintains order history for quick reordering while ensuring accurate product matching. This feature reduces processing time for recurring orders while maintaining compatibility with existing laboratory workflows.
Questions
How does the Opticom ordering system work?
Our system connects optical labs with participating vendors through electronic ordering, barcode scanning, or secure FTP/SFTP file transfer methods for efficient lens and frame procurement.
What vendors are supported by Opticom?
We work with over 40 optical product manufacturers and distributors across the United States and Canada, transmitting orders multiple times daily for fast fulfillment.
Can I use my existing lab management system?
Yes, our platform integrates with laboratory management systems through secure FTP/SFTP protocols for automated purchase order processing and confirmation.
What are the system's operating hours?
Our system processes orders 24/7, with technical support available Monday-Friday from 7:30 AM to 6:00 PM Central Time via phone or email.
How do I get started with Opticom?
Register for a free account on our website or contact our team at 800-678-4266 to set up your electronic ordering system and vendor connections.
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