Business Details
28 Years
experience
Expert Jewelry Repair & Custom Design Services in Portsmouth, VA
Jewelry Repair & Design has served the Portsmouth community since 1998, founded by Warren Jones after 49 years of dedicated experience in the jewelry industry. Our team specializes in comprehensive jewelry maintenance, including repairs, custom design, and appraisals for both new and heirloom pieces. We prioritize precision in watch battery replacements, pearl restringing, and delicate repairs of necklaces, bracelets, and earrings. Our commitment to quality extends to gold and diamond customization, ensuring personalized gifts for special occasions.As a locally owned business, we emphasize trust and expertise, serving customers regardless of where they originally purchased their jewelry. Our Synchrony Luxury Card offers flexible financing options for new purchases. With decades of technical skill and a focus on customer satisfaction, we aim to be your family jeweler for generations.
Services
Jewelry Repair
Watch Battery Replacement
Ring Resizing
Pearl Stringing
Appraisals
Custom Jewelry Design
Details
- Year established: 1998
Highlights and features
- We have over 49 years of combined experience in jewelry repair and design.
- Our team specializes in delicate repairs of necklaces, bracelets, and earrings.
- We offer Synchrony Luxury Card financing for new jewelry purchases.
- We service all jewelry regardless of original purchase location.
- Our pearl restringing service follows recommended annual maintenance schedules.
What people say
Expert service
Reliable
Professional repairs
Secure company
Quality work
Services
Jewelry Repair
Our skilled artisans perform precise repairs for all jewelry types, including necklace clasps, bracelet links, and earring posts. We restore damaged pieces to their original condition using advanced techniques. Our 49 years of combined experience ensures proper handling of delicate repairs while maintaining structural integrity.
Watch Battery Replacement
We replace watch batteries with precision to prevent moisture damage and ensure accurate timekeeping. Our technicians use specialized tools to access movements while maintaining water resistance. Annual battery changes are recommended to prevent corrosion from depleted cells.
Pearl Stringing
Our experts restring pearls and beads using professional-grade materials to prevent breakage. We recommend annual inspections for frequently worn pieces and every 2-3 years for occasional wear. All stringing includes knotting between pearls for added security.
Custom Jewelry Design
We craft personalized gold and diamond jewelry tailored to client specifications. Our design process includes consultation, material selection, and prototype creation. Each piece combines traditional techniques with modern aesthetics for unique, wearable art.
Appraisals
Our certified professionals provide detailed appraisals for insurance, estate planning, or personal knowledge. We evaluate gemstone quality, metal purity, and craftsmanship to determine accurate market values using current industry standards.
People
Warren Jones
Owner
With 49 years of jewelry industry experience, Warren Jones founded Jewelry Repair & Design in 1998 after working at established jewelry stores. He specializes in complex repairs and custom design, combining traditional techniques with modern technology to maintain quality.
Questions
What jewelry repair services do you offer?
We provide comprehensive repairs for necklaces, bracelets, earrings, and rings, including clasp replacement, chain soldering, and prong restoration. Our technicians handle all precious metals and gemstones.
Do you repair watches?
Yes, we service all watch types including battery replacement, movement repairs, and water resistance testing. Our technicians have specialized training for mechanical and quartz movements.
How often should pearls be restrung?
Pearls worn daily should be restrung annually, while occasional wear pieces require restringing every 2-3 years. We use silk thread with knots between each pearl for maximum security.
Can you resize rings?
We offer precise ring resizing for most metals. Our jewelers maintain structural integrity while adjusting sizes, with same-day service available for simple resizing requests.
Do you offer financing options?
Yes, we provide Synchrony Luxury Card financing for new jewelry purchases, allowing flexible payment plans while maintaining premium quality standards.
What about jewelry appraisals?
Our certified appraisers provide detailed evaluations for insurance or estate purposes, examining gemstone quality, metal purity, and craftsmanship to determine accurate market values.
