Business Details
43 Years
experience
Emergency
services
Expert IT Support & Managed Services in Denver, CO
Resilient Managed Computer Services (RMCS) has been a trusted IT partner for small businesses in Denver since 1983. With over four decades of experience, we specialize in proactive IT management, cybersecurity, and emergency support tailored to Denver's diverse industries. Our team of certified professionals delivers enterprise-level solutions at cost-effective rates, prioritizing rapid response times and long-term client relationships. We focus on preventing IT issues through continuous monitoring and strategic planning while maintaining a 24/7 help desk for urgent needs. Our commitment to excellence is reflected in our 4.9 Google rating and decades-long client partnerships.We differentiate ourselves through personalized service, transparent communication, and a business-first approach that aligns technology solutions with organizational goals. Our expertise spans cloud services, VoIP systems, data backup, and compliance management, ensuring comprehensive protection and operational continuity for clients.
Services
IT Consulting
Cybersecurity
Emergency Support
Cloud Services
VoIP Systems
Data Backup
Disaster Recovery
Server Management
Network Monitoring
Compliance Audits
Details
- Year established: 1983
Highlights and features
- 40+ years of Denver IT expertise with proven rapid response times
- Enterprise-level security at 50% less cost than in-house teams
- Proactive monitoring prevents 90% of potential IT issues
- 24/7 help desk with average 5-minute response times
- Custom cybersecurity solutions with compliance support
What people say
Professional and reliable
Saved my day
Extremely responsive
Business continuity
Cost-effective solutions
Services
Managed IT Services
Our comprehensive IT management solutions provide continuous monitoring and proactive maintenance for Denver businesses. With 40 years of experience, we handle server management, network optimization, and software updates to prevent downtime. Our team uses advanced monitoring tools to identify and resolve issues before they impact operations, ensuring 99.9% system uptime. Clients benefit from predictable monthly pricing and 24/7 support access.
Cybersecurity Solutions
We offer multi-layered cybersecurity protection including firewall management, threat detection, and compliance audits. Our experts implement encryption protocols and conduct regular vulnerability assessments to safeguard sensitive data. With 24/7 security monitoring and incident response capabilities, we help businesses meet HIPAA, PCI-DSS, and other regulatory requirements while protecting against ransomware and phishing attacks.
Disaster Recovery
Our customized disaster recovery plans ensure business continuity during unexpected outages. We implement automated backups with 15-minute replication intervals and maintain offsite cloud storage for rapid data restoration. Clients receive quarterly recovery drills and detailed SLAs guaranteeing recovery time objectives, minimizing operational disruptions during emergencies.
VoIP Phone Systems
We deploy scalable VoIP solutions with enterprise features like call routing, conferencing, and mobile integration. Our systems include automatic failover to cell phones during outages and encrypted communications for data security. Clients benefit from reduced telecom costs and seamless integration with existing IT infrastructure.
Cloud Services
Our cloud solutions include Office 365 integration, hybrid cloud deployments, and private cloud hosting. We optimize cloud storage performance while maintaining strict access controls and data encryption. Clients receive comprehensive migration support and ongoing management of cloud-based applications and virtual servers.
People
Mike Sims
Owner
Mike Sims has provided IT solutions for Denver businesses since 1983. With expertise in network architecture and cybersecurity, he leads RMCS's technical team. His hands-on approach ensures clients receive practical solutions tailored to their operational needs.
Diane Komer
Client Representative
Legal administrator at Kurtz and Peckham Law Firm, Diane has collaborated with RMCS since 1986. Her experience with IT systems in professional services environments informs RMCS's client service approach.
Questions
What IT services do you offer for Denver small businesses?
We provide managed IT services, cybersecurity, cloud solutions, VoIP systems, data backup, and 24/7 emergency support tailored to Denver's small businesses.
How quickly do you respond to IT emergencies?
Our average response time is under 5 minutes with on-site support available within 2 hours for critical business-impacting issues.
Can you help with cybersecurity compliance?
Yes, we implement HIPAA, PCI-DSS, and GDPR compliance solutions including security audits, staff training, and incident response planning.
Do you support remote work infrastructure?
We deploy cloud systems and VoIP solutions enabling secure remote access, including home office setups with enterprise-level security.
What backup and disaster recovery options exist?
We offer automated backups with 15-minute intervals, cloud storage redundancy, and guaranteed recovery time objectives through customized disaster recovery plans.
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