Business Details
29 Years
experience
Your Trusted Partner for Content Strategy Solutions
Since 1997, our team has provided expert services to transform content operations for global companies. We solve complex content challenges such as content silos, localization challenges, and establishing a single source of truth for each content component. Our work across industries gives us a broad perspective, which inspires creative solutions, reduces risk, and ensures your success. We have ongoing relationships with many of our clients, and the longevity of our team of experts ensures project continuity. Our development team has unparalleled expertise with structured content DITA XML, the DITA Open Toolkit, and component content management systems.We deliver AI-optimized content solutions that ensure scalability, globalization, and efficient content operations for your organization. Our focus is on solving the challenges inherent to producing large amounts of content in multiple formats and languages. We offer high-impact principal advisory sessions with our experienced leadership team. Our consultants guide you through content problems and solutions, industry trends, and more on the Content Operations podcast. We created LearningDITA.com, which offers self-paced e-learning on DITA authoring, reuse, and publishing.
Services
Content strategy
Localization strategy
Content operations
Training
DITA consulting
Details
- Year established: 1997
Highlights and features
- We have 25+ years of experience in enterprise content strategy consulting.
- Our team includes DITA XML and CCMS experts with industry-specific knowledge.
- We provide customized solutions for complex content lifecycle challenges.
- We maintain long-term client relationships with proven project continuity.
- Our principals offer direct access to decades of content operations expertise.
Services
Content strategy
We develop enterprise content strategies that connect content lifecycles to business outcomes. Our approach identifies business requirements, establishes content standards, and aligns priorities with organizational goals. We design solutions using structured content and DITA XML for global scalability and omnichannel publishing.
Localization strategy
Our localization strategies ensure language quality through managed workflows while optimizing transcreation and machine translation. We help establish governance frameworks for multilingual content consistency across cultures, currencies, and regulatory environments while supporting global brand strategies.
Content operations
We implement content operations frameworks that deliver personalized information at scale. Our expertise includes DITA XML specializations, component content management systems configuration, and automated publishing solutions for multiple output formats including PDF, HTML, and JSON.
Training
We provide specialized training programs including LearningDITA self-paced courses and custom CCMS training. Our programs help teams understand content tools, optimize workflows, and implement structured authoring practices for improved content efficiency and quality.
Principal advisory
Our principal advisory sessions offer four-hour expert guidance sessions with senior consultants. These engagements help clarify enterprise content strategy, explore pain points, and build business cases for content operations improvements through strategic direction and executive alignment.
People
Sarah OKeefe
Chief Executive Officer
Sarah OKeefe leads Scriptorium's strategic vision with 25+ years in content strategy. She specializes in structured content, DITA implementations, and enterprise content management solutions for global organizations.
Alan Pringle
Chief Operating Officer
Alan Pringle oversees Scriptorium's operations with extensive experience in content lifecycle management. He focuses on helping enterprises optimize content workflows, reduce costs, and implement effective content governance frameworks.
Bill Swallow
Director of Operations
Bill Swallow manages Scriptorium's technical operations with expertise in DITA implementations and content delivery systems. He has led complex content transformation projects for clients in technology, life sciences, and manufacturing sectors.
Simon Bate
Lead Technical Consultant
Simon Bate provides technical leadership in structured content solutions. He specializes in DITA XML implementations, content management system configurations, and automated publishing workflows for enterprise clients.
Gretyl Kinsey
Technical Consultant
Gretyl Kinsey delivers technical consulting services focused on structured content strategies. She works with clients to implement DITA-based solutions, optimize content reuse, and improve publishing efficiency across multiple formats.
Questions
What content strategy services do you offer?
We develop enterprise content strategies that align with business goals, covering content audits, taxonomy design, information architecture, and implementation roadmaps for scalable content operations.
How do you handle multilingual content needs?
Our localization strategy services include language quality management, transcreation optimization, translation vendor selection, and governance frameworks for maintaining content consistency across multiple languages.
What structured content expertise do you have?
We specialize in DITA XML implementations, including custom specializations, metadata strategies, and component content management system configurations for efficient content reuse and automated publishing.
Do you provide content operations training?
Yes, we offer LearningDITA self-paced courses and custom training programs covering structured authoring, CCMS implementation, and content workflow optimization for enterprise teams.
How can I get expert consulting advice?
Our principal advisory sessions provide direct access to senior consultants for strategic guidance on content challenges, business case development, and implementation planning for content operations improvements.
Videos
