Business Details
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Your Trusted IT Solutions Provider in Seattle
Founded over 30 years ago, Advocate Telecom has established itself as a trusted technology partner for businesses in the Greater Seattle area. Our certified technicians specialize in delivering comprehensive IT solutions, including managed services, telephony systems, and structured cabling infrastructure. We prioritize proactive maintenance and 24/7 support to ensure our clients' technology operates at peak performance. Our team takes pride in bridging the gap between people and technology through customized solutions that align with each business's unique goals. With expertise in cloud migration, cybersecurity, and network optimization, we provide end-to-end services that simplify technology management. Our commitment to excellence is demonstrated through our certified professionals who adhere to industry standards like TIA/EIA-568 C and BICSI.We maintain transparency in all our operations, offering free site surveys and consultations to help businesses make informed technology decisions. Our customer-centric approach ensures we own every project from conception to fulfillment, providing personalized attention that larger corporations often overlook. With decades of combined experience, our team delivers reliable solutions that protect, connect, and optimize business operations. Our reputation for exceptional service is reflected in long-term client relationships and consistent positive feedback from the local business community.
Services
Managed IT
IT Consulting
Telephony Solutions
Structured Cabling
Cloud Services
Managed Security
Highlights and features
- We provide end-to-end technology solutions from a single trusted provider
- Our certified technicians adhere to industry standards like TIA/EIA-568 C and BICSI
- We offer proactive maintenance and 24/7 support for all technology systems
- Our team owns projects from conception to fulfillment with personalized attention
- We've served Greater Seattle businesses for over 30 years with proven expertise
What people say
Totally awesome
Exceptionally helpful
Professional technicians
Superb communication
Recommend without reservation
Services
Managed IT
Our Managed IT services provide comprehensive technology oversight for businesses in Everett and the Greater Seattle area. We offer 24/7 monitoring, proactive maintenance, and rapid response support to ensure optimal system performance. Our certified technicians handle everything from network security to hardware procurement, allowing businesses to focus on core operations while we manage their technology infrastructure.
IT Consulting
Advocate Telecom's IT consulting services help businesses align technology with strategic goals. Our experts provide guidance on cloud migration, network optimization, and cybersecurity planning. With over 30 years of experience, we develop customized IT roadmaps that enhance productivity while ensuring long-term scalability and cost-effectiveness for organizations of all sizes.
Telephony Solutions
Our telephony solutions deliver advanced communication systems tailored to business needs. We specialize in VoIP implementation, contact center solutions, and legacy system integration. Our services include 24/7 monitoring, feature-rich communication tools, and seamless integration with existing IT infrastructure to improve business connectivity and customer interactions.
Structured Cabling
Structured cabling forms the foundation of reliable network infrastructure. Advocate Telecom provides certified installation of Cat 5/6, fiber optic, and plenum cabling systems. Our solutions meet industry standards and include comprehensive testing, labeling, and documentation to ensure optimal performance and future scalability for voice, data, and video applications.
Managed Security
Our managed security services protect businesses from evolving cyber threats through multi-layered defense strategies. We implement antivirus solutions, managed firewalls, and access controls while providing security awareness training. Our proactive approach combines cloud security with on-premise protection to safeguard sensitive business data and prevent security breaches.
People
Patrick Doyle
Founder | Owner
With over 30 years in the technology industry, Patrick Doyle leads Advocate Telecom as founder and owner. He brings strategic vision to technology solutions while maintaining hands-on involvement in client relationships. His leadership focuses on delivering reliable, customer-centric IT services that help businesses achieve their goals through innovative technology implementation.
Jared Collins
IT Manager
Jared Collins oversees IT operations at Advocate Telecom, managing a team of certified technicians. With extensive experience in network infrastructure and systems management, he ensures clients receive expert technical support and proactive maintenance solutions. His leadership focuses on maintaining high service standards and technical excellence across all IT service offerings.
Eric Trower
Sales Engineer
Eric Trower serves as Sales Engineer at Advocate Telecom, bridging technical expertise with client needs. He specializes in assessing business requirements and recommending customized technology solutions. With deep knowledge of IT infrastructure and communication systems, he helps clients implement solutions that enhance productivity and operational efficiency.
Jed Smith
Senior Telephony Technician
Jed Smith leads telephony solutions implementation at Advocate Telecom. As a senior technician, he specializes in VoIP systems, contact center solutions, and legacy phone system integration. His technical expertise ensures seamless communication infrastructure deployment that improves business connectivity while reducing operational costs.
Trevor Keegan
IT Technician
Trevor Keegan provides hands-on IT support as part of Advocate Telecom's technical team. He assists with network maintenance, system troubleshooting, and infrastructure upgrades. His client-focused approach ensures businesses receive timely, effective technology solutions that minimize downtime and maintain optimal system performance.
Questions
What IT services does Advocate One offer?
We provide managed IT services, IT consulting, telephony solutions, structured cabling, cloud services, and managed security for businesses in the Greater Seattle area.
Do you serve businesses outside Everett?
Yes, we serve businesses throughout Snohomish County, King County, and the entire Greater Seattle metropolitan area with on-site and remote support options.
How quickly can you respond to IT emergencies?
We offer 24/7 emergency support with rapid response times. Our technicians are available to address critical IT issues at any time to minimize business disruption.
What makes Advocate One different from other IT providers?
We combine 30+ years of experience with certified technicians who provide end-to-end solutions from a single trusted provider rather than multiple vendors.
Do you offer free IT assessments?
Yes, we provide complimentary site surveys and IT assessments to evaluate your technology infrastructure and recommend customized improvement solutions.
How do you handle cybersecurity for small businesses?
We implement multi-layered security solutions including managed firewalls, antivirus protection, and employee training tailored to small business needs and budget constraints.
