Business Details
23 Years
experience
Luxury Pet Boarding & Daycare in Richardson, Texas
Founded in 2003, The Velvet Snout has established itself as a premier destination for comprehensive pet care in the Dallas area. Our facility specializes in luxury dog and cat boarding, crate-free daycare, professional grooming, and board-and-train obedience programs. With a focus on creating a stimulating environment for pets, we offer spacious playrooms, climate-controlled suites, and outdoor play areas featuring pools and synthetic grass. Our team of experienced professionals prioritizes individualized attention, ensuring each pet receives personalized care tailored to their specific needs. We maintain rigorous safety standards through temperament evaluations and a secure facility equipped with monitoring systems.Our commitment extends beyond daily care to include community involvement through partnerships with animal rescue organizations. With over two decades of industry experience, our leadership team combines passion for animal welfare with operational expertise to deliver exceptional service. We utilize technology to enhance client engagement, offering webcam access for real-time pet monitoring. Our approach emphasizes continuous improvement in facilities and services, as evidenced by our transition to a single, state-of-the-art location in 2017. This strategic focus allows us to maintain high standards while fostering meaningful relationships between staff, pets, and their owners.
Services
Dog Boarding
Cat Boarding
Daycare
Grooming
Obedience Training
Details
- Year established: 2003
Highlights and features
- We provide 20+ years of specialized pet care experience in Dallas
- Our facility features climate-controlled suites and secure outdoor play areas
- We offer real-time pet monitoring through webcam access
- Our staff maintains rigorous safety standards with temperament evaluations
- We partner with animal rescue organizations for community support
What people say
Luxury suites
Caring staff
Webcam access
Behavioral improvement
Clean environment
Services
Dog Boarding
Our all-suite dog boarding provides a comfortable, climate-controlled environment with individualized attention. Each suite features spacious accommodations and access to supervised play areas. Pets receive personalized care from trained professionals who understand specific needs and play styles.
Cat Boarding
We offer specialized cat condos designed for feline comfort and safety. Our boarding environment separates cats from dogs and provides quiet spaces for relaxation. Staff members trained in feline behavior ensure proper socialization and care.
Daycare
Crate-free daycare includes large playrooms and outdoor areas with pools and synthetic grass. Dogs are grouped by size and temperament for safe interaction. Experienced staff monitor activities to ensure positive social experiences and behavioral development.
Grooming
Full-service grooming includes bathing, coat maintenance, and skin care for dogs and cats. Our groomers focus on animal comfort while maintaining hygiene standards. Services address specific breed requirements and skin condition needs.
Obedience Training
Board-and-train programs use positive reinforcement techniques to develop obedience skills. Training addresses specific behavioral issues while building confidence in dogs. Owners receive follow-up guidance to maintain training consistency at home.
People
Laura Couch
Founder
Laura founded The Velvet Snout in 2003 after 20+ years in corporate marketing. She holds a BFA from Stephen F. Austin State University and has dedicated her career to improving pet care standards through specialized facilities.
Justine Stewart
Manager
Justine has worked at The Velvet Snout since 2010, rising from pet care technician to manager. Her unique ability to read animal body language, developed through experience with hearing loss, makes her exceptionally skilled in pet communication.
Josh Harris
Trainer
Josh has trained over 2500 dogs using positive reinforcement methods. With 15 years of professional experience, he specializes in addressing behavioral issues while building confidence in dogs through his board-and-train programs.
Questions
What sets your pet boarding apart from other facilities?
Our all-suite accommodations feature climate control and personalized attention. We maintain strict safety protocols with temperament evaluations and staff trained in animal behavior.
Do you offer daycare services for dogs?
Yes, we provide crate-free daycare with spacious playrooms and outdoor areas. Dogs are grouped by size and temperament with professional supervision throughout the day.
Are grooming services available for both dogs and cats?
We offer full-service grooming for both dogs and cats with specialized attention to breed requirements and skin health needs.
What training programs do you provide?
Our board-and-train programs use positive reinforcement techniques to address behavioral issues. We focus on building confidence while teaching obedience skills.
How can I monitor my pet during their stay?
We offer webcam access for real-time monitoring of pets in daycare and play areas through any web browser.
What safety measures are in place?
Our facility includes monitored security systems, temperament evaluations for all pets, and trained staff who supervise all interactions to ensure animal and staff safety.
