Business Details
37 Years
experience
Emergency
services
Trusted Pool Maintenance & Repair Services in Plano, TX
Custom Pool Care was founded in 1989 with a commitment to delivering exceptional pool maintenance and repair services. Our team treats every pool as if it were our own, ensuring meticulous cleaning, chemical balancing, and equipment repairs. With over 30 years of experience in North Texas, we serve residential and commercial clients across Dallas, Frisco, Plano, and surrounding areas. Our technicians undergo rigorous training and adhere to industry best practices, including CPO certification for commercial teams.We prioritize customer satisfaction through transparent communication, licensed repair services under TICL 1089, and environmentally conscious practices like included filter cleanings. Our mission is to create long-term relationships by exceeding expectations in cleanliness, safety, and service reliability.
Services
Pool Cleaning
Pool Repair
Commercial Maintenance
Filter Cleanings
Chemical Balancing
Equipment Repair
Pool Inspections
Tile Repairs
Emergency Services
Residential Maintenance
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in pool maintenance and repair.
- Our repair team is licensed under TICL 1089 for professional compliance.
- We include filter cleanings in every service package at no extra cost.
- Our commercial technicians hold CPO certifications for specialized service.
- We offer 24/7 emergency coverage for weekend pool emergencies.
Services
Pool Cleaning
Our comprehensive pool cleaning includes debris removal, wall brushing, tile cleaning, chemical balancing, and deck hosing. Technicians follow a 12-point checklist to ensure sparkling water and functional equipment. Services include filter cleanings twice yearly to extend equipment life and reduce chemical use.
Pool Repair
We diagnose and repair all pool equipment brands, including pumps, heaters, and cleaners. As a licensed TICL 1089 provider, we offer free diagnostics and warranty repairs for residential and commercial clients. Our technicians stay updated on the latest industry upgrades.
Commercial Maintenance
Custom Pool Care provides full-service maintenance for HOAs, apartments, and schools. Our CPO-certified teams offer logbook management, emergency coverage, and specialized porter services. We guarantee consistent quality through trained technicians and real-time communication with property managers.
Filter Cleanings
Included in every service package, our filter cleanings improve water clarity and equipment efficiency. This process reduces chemical usage and extends the lifespan of pumps and heaters, providing cost savings and environmental benefits for pool owners.
Emergency Services
We offer weekend emergency coverage for commercial clients facing critical pool issues. Our licensed technicians respond promptly to leaks, equipment failures, or safety hazards, ensuring minimal downtime and compliance with health regulations for public facilities.
Questions
What areas do you serve?
We serve residential and commercial clients in Dallas, Frisco, Plano, Carrollton, Garland, Richardson, The Colony, and Prosper.
Do you offer emergency pool services?
Yes, we provide 24/7 emergency coverage for commercial clients during weekends.
Are filter cleanings included in your packages?
Yes, two complete filter cleanings are included annually at no extra cost.
What certifications do your technicians hold?
Our commercial teams hold CPO certifications, and repair services are licensed under TICL 1089.
How do you handle chemical balancing?
We test and adjust water chemistry, including salt levels, during every visit to ensure safe, balanced water.
Do you service both residential and commercial pools?
Yes, we offer tailored maintenance and repair solutions for homes, HOAs, apartment complexes, and schools.
