Business Details
40 Years
experience
Emergency
services
Your Trusted IT Partner for Strategic Solutions in Plano, TX
Strategic Support has been a trusted provider of tailored IT solutions for small and medium businesses since 1986. Our mission is to simplify technology management through proactive support, strategic planning, and cutting-edge infrastructure. We specialize in aligning IT systems with business objectives through three core phases: assessment, strategy development, and transformative implementation. Our team of certified experts delivers 24/7 network monitoring, customized service packages, and industry-leading partnerships with Microsoft, Cisco, and HP. With decades of experience in Dallas-Fort Worth, we combine technical expertise with personalized service to minimize downtime and maximize ROI. Our proprietary Support Now! system ensures continuous network optimization while maintaining strict budget controls.Client testimonials highlight our rapid response times, seamless IT relocations, and measurable improvements in business productivity. We maintain compliance with HIPAA, PCI, and cybersecurity standards while offering scalable solutions for legal, healthcare, financial, and manufacturing sectors. Our commitment to innovation and client satisfaction has made us a regional leader in managed IT services.
Services
Managed IT Services
IT Consulting
Network Services
Cybersecurity Solutions
Cloud Services
VoIP Solutions
Hosted Solutions
Office IT Relocation
Compliance Management
Disaster Recovery
Details
- Year established: 1986
Highlights and features
- We offer 24/7 proactive network monitoring and immediate technical support
- Our customized service packages adapt to businesses of all sizes
- Certified experts with 38 years of combined industry experience lead every project
- We implement patented network management systems for guaranteed performance
- Our partnerships with Microsoft and Cisco ensure access to cutting-edge technology
What people say
Super fast response
Daily computer problems eliminated
Top-notch service
Proactive tech support
Seamless network upgrades
Services
Managed IT Services
Our Managed IT Services provide continuous network monitoring and maintenance for Dallas-Fort Worth businesses. This solution includes 24/7 technical support, proactive system updates, and customized service packages. Clients benefit from predictable pricing models and minimized downtime through our proprietary Support Now! system.
Cybersecurity Solutions
We offer comprehensive cybersecurity protection against digital threats through multi-layered defense systems. Our services include email encryption, malware protection, and Wi-Fi access controls. Regular vulnerability assessments and compliance management ensure HIPAA and PCI standard adherence for healthcare and financial institutions.
Cloud Services
Our Cloud Services enable secure data storage and remote access for growing businesses. Features include mobile accessibility, scalable infrastructure, and enterprise-grade security. Clients receive customized cloud solutions that improve collaboration while maintaining strict budget controls through pay-as-you-go pricing.
VoIP Solutions
We implement Voice over Internet Protocol (VoIP) systems that reduce communication costs while enhancing productivity. Our solutions include unified messaging, video conferencing capabilities, and remote workforce support. Businesses benefit from lower hardware expenses and flexible system scalability.
Office IT Relocation
Our Office IT Relocation Services ensure seamless technology transitions during business moves. We provide dedicated project management, network infrastructure planning, and system installation. Clients receive site-specific assessments and structured wiring solutions to maintain operational continuity during office relocations.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, cloud computing, VoIP systems, and office relocation services tailored to small businesses.
Do you provide 24/7 technical support?
Yes, our team offers 24/7 network monitoring and immediate technical support for all clients.
How do you customize IT solutions?
We assess your business needs, then create customized service packages with scalable options for growing companies.
What industries do you support?
We serve legal, healthcare, financial services, manufacturing, and other SMB sectors in Dallas-Fort Worth.
Can you help with IT compliance requirements?
Yes, we provide compliance management for HIPAA, PCI standards, and cybersecurity insurance requirements.
Do you offer free IT assessments?
Yes, we provide complimentary IT assessments to evaluate your current infrastructure and identify improvement opportunities.
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