Business Details
50+ Years
experience
Your Trusted Debt Collection Partner
Since 1954, Financial Credit Network has redefined debt collection through a unique blend of compassion and professionalism. Our approach prioritizes human dignity while maintaining rigorous accountability, reflecting decades of industry experience and continuous innovation. We combine advanced technology with personalized service, offering multilingual support and a secure client portal for real-time account management. Our team of over 40 professionals brings unparalleled expertise to every engagement, supported by a robust compliance framework and cutting-edge IT infrastructure.Community involvement remains central to our mission, demonstrated through longstanding initiatives like Ann's Kids for Christmas and Project Hope. We maintain strict adherence to regulatory standards while delivering exceptional client value through transparent, contingency-based pricing. Our 60+ year legacy in Visalia, CA, underscores our commitment to ethical business practices and sustainable growth.
Services
Medical Debt Collection
Utility Receivables
Government Debt Recovery
Client Portal Access
Multilingual Services
Details
- Year established: 1954
Highlights and features
- 70 years of specialized debt collection experience
- Multilingual collection services with cultural sensitivity
- Secure ClientView portal for real-time account access
- Community-focused approach with 30+ year charitable initiatives
- Contingency-based pricing with no hidden fees
Services
Medical Debt Collection
Specialized recovery of unpaid medical bills for hospitals, clinics, and healthcare providers. Our trained specialists handle sensitive cases with compassion while maintaining strict HIPAA compliance. We employ customized strategies for different medical specialties, ensuring maximum recovery rates while preserving patient relationships.
Utility Receivables
Comprehensive collection services for gas, electric, water, and waste management companies. We navigate complex regulatory environments while maintaining customer dignity. Our approach balances firmness with understanding, recognizing essential service considerations while protecting client revenue streams.
Government Debt Recovery
Judicial Council and local government debt collection with strict adherence to public policy considerations. Our team understands the unique challenges of court-ordered debts and municipal receivables, maintaining transparency and accountability throughout the process.
Client Portal Access
Real-time web portal for secure account monitoring and management. Clients can access detailed reports, submit new accounts, and communicate securely with our team. The system provides 24/7 visibility into collection status and performance metrics through encrypted connections.
Multilingual Services
Bilingual collection services addressing diverse client populations. Our Spanish-speaking specialists ensure effective communication while maintaining cultural sensitivity. This program enhances collection success rates through improved accessibility and trust-building interactions.
People
Alicia Sundstrom
President
Leading FCN since 2003, Alicia combines fashion passion with business acumen. She focuses on creating exceptional workplaces while maintaining industry leadership. Her strategic vision drives technological innovation and community engagement initiatives.
Kris Davisson
Vice President
Known as 'The Conscience of the Company,' Kris ensures fair practices and team empowerment. With a focus on community service and ethical collections, he maintains FCN's values while supporting staff development and client relationships.
Susan Morado
Collection Manager
With 30+ years in collections, Susan combines industry expertise with family values. She oversees daily operations while mentoring staff, ensuring FCN's high standards are maintained across all client engagements and community initiatives.
Josie Navarrete
Legal Supervisor
Over 25 years of legal collections experience informs Josie's approach to compliance and advocacy. She serves as CASA volunteer while managing complex legal cases, ensuring FCN's practices meet both regulatory and ethical standards.
Lare Carson
Technical Support Manager
Technology expert with decades of IT experience, Lare maintains FCN's cutting-edge systems. His semi-retired role continues supporting critical infrastructure while mentoring the next generation of FCN technical specialists.
Questions
What debt types do you specialize in?
We specialize in medical, utility, government, and local business receivables with customized approaches for each sector.
How do you handle sensitive collections?
Our compassionate approach combines dignity with accountability, using trained specialists for sensitive cases.
Can I access my accounts online?
Yes, our secure ClientView portal provides real-time account access and management tools 24/7.
Do you offer multilingual support?
Yes, we provide Spanish language services to better serve diverse client populations.
How are your fees structured?
Contingency-based pricing means you pay only for successful collections, with no hidden fees.
What community initiatives do you support?
We maintain long-term programs like Ann's Kids for Christmas and Project Hope since the 1980s.
