Business Details
25 Years
experience
Emergency
services
High-Speed Wireless Internet Services
Western Broadband has been delivering high-quality wireless broadband services to residential and business customers in Central Texas since 2001. Our mission is to provide fast, reliable, and affordable internet access to rural and small-town communities, bridging the digital divide with cutting-edge technology and personalized support. As a locally owned and operated company, we prioritize hometown values while maintaining technical expertise to meet modern connectivity demands. Our parent company, ECPI, established in 1996, laid the foundation for our commitment to innovation through its evolution from dial-up to fixed wireless solutions. We serve diverse locations across Central Texas, continuously expanding our network infrastructure to improve coverage and performance.Our team of experienced professionals, many with over eight years of tenure, ensures 24/7 technical support and rapid response times through local staffing and strategic partnerships. We differentiate ourselves through transparent pricing with no data caps, unlimited device connectivity, and exceptional customer service featuring real human representatives available by phone. Our community involvement extends to supporting emergency communication services through infrastructure donations, demonstrating our dedication to regional development and public service.
Services
High-Speed Internet
Commercial Internet
VoIP Phone Service
Managed Wi-Fi
Wireless Broadband
Network Installation
Technical Support
Satellite Internet
Rural Broadband
Business Connectivity
Details
- Year established: 2001
Highlights and features
- We offer 24/7 technical support with real human representatives
- Our local technicians provide same-day service for critical issues
- No data caps or usage restrictions on any service plan
- Managed Wi-Fi solutions included with residential service plans
- We support community emergency communication infrastructure
What people say
Fast and reliable
Top-notch customer service
Knowledgeable and patient staff
No data caps
Professional installation
Services
High-Speed Internet
Our residential internet service delivers reliable high-speed connectivity for homes in rural Central Texas. With no data caps or usage restrictions, customers enjoy unlimited streaming, gaming, and browsing. Our fixed wireless technology provides stable connections without the limitations of satellite internet.
Commercial Internet
Designed for businesses requiring consistent connectivity, our commercial internet service offers dedicated bandwidth and enhanced reliability. Features include static IP addresses, business-class technical support, and service level agreements for critical operations. Ideal for small to medium enterprises in rural areas.
VoIP Phone Service
Our Voice over IP service provides cost-effective business communication with unlimited calling plans. Features include virtual numbers, call forwarding, and integration with existing internet service. Eliminates traditional landline costs while maintaining professional communication capabilities for businesses.
Managed Wi-Fi
This service includes professional Wi-Fi network setup and maintenance for residential customers. Our managed solution ensures optimal coverage throughout your home with equipment monitoring and proactive troubleshooting. Available as an add-on to standard internet plans.
Wireless Broadband
Our core wireless broadband service uses point-to-point technology for stable internet connections in areas without cable infrastructure. Customers receive dedicated bandwidth through rooftop antennas, avoiding the latency issues associated with satellite internet services.
People
Tushar Patel
CEO
Founder of ECPI in 1996 and Western Broadband since 2001. Transitioned from dial-up to wireless broadband to meet evolving customer needs. Personally involved in early installations and continues to lead network expansion efforts across Central Texas.
Questions
Do you offer service in rural areas?
Yes, we specialize in providing internet service to rural and small-town locations across Central Texas where traditional cable infrastructure isn't available.
What internet speeds can I expect?
Speeds vary by location but typically range from 25 Mbps to 100 Mbps download speeds with unlimited data usage and no throttling.
Is there a contract required?
We don't require long-term contracts. Our service operates on a month-to-month basis with no early termination fees.
How does installation work?
Our local technicians schedule appointments for equipment installation, which typically takes 2-4 hours. We provide professional installation with no additional fees for standard setups.
What happens if I have service issues?
Our technical support team is available 24/7 to troubleshoot issues. For hardware problems, we dispatch technicians for on-site repairs during regular business hours.
Do you offer business service plans?
Yes, we provide commercial internet solutions with dedicated bandwidth, static IP addresses, and enhanced service level agreements for business customers.
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