Business Details
Trusted IT Research and Consulting Services
Enterprise Management Pro Service (EMA) is a leading IT research and consulting firm dedicated to delivering actionable insights across the evolving technology landscape. Founded by industry veterans with decades of combined experience, our team of expert analysts specializes in bridging the gap between emerging technologies and practical business applications. We provide data-driven research, strategic consulting, and customized solutions to help organizations align IT initiatives with overarching business objectives. Our analysts bring deep technical expertise in areas such as cloud development, network infrastructure, information security, and intelligent automation, ensuring clients receive guidance grounded in real-world implementation challenges.With a commitment to transparency and client-centric service, we empower IT vendors and buyers to make informed decisions that drive innovation and long-term success. Our proven methodologies and access to cutting-edge market intelligence position us as a trusted partner for navigating complex technology ecosystems.
Services
IT Research
Consulting Services
Custom Research Projects
Advisory Services
Market Analysis
Highlights and features
- We offer 30+ years of combined experience in IT research and consulting.
- Our analysts specialize in emerging technologies like cloud development and intelligent automation.
- We deliver data-driven, customized solutions tailored to specific business needs.
- Our research methodologies combine primary data with industry expertise for actionable insights.
- We provide strategic alignment between IT operations and organizational objectives.
Services
IT Research
Our IT research services provide comprehensive market analysis and trend forecasting to help organizations stay ahead of technological advancements. We combine primary data collection with expert analysis to deliver actionable insights tailored to specific industry needs. Clients gain access to in-depth reports, white papers, and research calendars that inform strategic decision-making and technology adoption.
Consulting Services
EMA's consulting services offer tailored guidance to align IT strategies with business objectives. Our experts leverage proven methodologies and industry best practices to address challenges in cloud migration, network optimization, and security compliance. We work closely with clients to develop customized roadmaps that maximize ROI and ensure long-term operational efficiency.
Custom Research Projects
Custom research projects deliver targeted insights to address specific business questions or market opportunities. Our analysts design and execute studies that combine quantitative surveys with qualitative interviews, providing data-driven recommendations to support product development, competitive positioning, and go-to-market strategies.
Advisory Services
Advisory services provide ongoing access to EMA's analyst expertise through customizable engagement models. Clients receive strategic counsel on technology trends, vendor selection, and implementation best practices, supported by exclusive research resources and dedicated analyst hours to address evolving business needs.
Market Analysis
Our market analysis services evaluate industry trends, competitor landscapes, and emerging technologies to identify growth opportunities. Through detailed benchmarking and vendor assessments, we help organizations understand market dynamics and develop strategies to maintain competitive differentiation.
People
Dan Twing
President and COO
Dan Twing has over 30 years of experience in information systems and technology outsourcing. He directs EMA's strategic market research initiatives and consulting engagements, focusing on intelligent automation and IT service management. His leadership ensures alignment between research innovation and client needs.
Chris Steffen
Vice President of Research
Chris Steffen brings 25+ years of information security expertise to EMA. As Vice President of Research, he leads initiatives in cloud security, regulatory compliance, and risk management. His background includes CIO roles and technical architecture leadership in financial services sectors.
Shamus McGillicuddy
Vice President of Research
Shamus McGillicuddy specializes in network infrastructure and operations with 20 years of industry experience. He focuses on network automation, observability, and multi-cloud networking strategies, helping enterprises modernize their IT infrastructure through data-driven research and analysis.
Ken Buckler
Research Director
Ken Buckler has 15+ years of cybersecurity and compliance expertise. As Research Director, he advises federal agencies on FISMA and NIST standards, specializing in big data security analytics and risk management frameworks to enhance organizational security postures.
Parker Hathcock
Research Director
Parker Hathcock leads EMA's IT and business services practice, focusing on ITSM/ESM convergence and AIOps implementation. With extensive experience in enterprise service management, he helps organizations optimize IT operations through strategic technology adoption and process automation.
Questions
What services does EMA offer for IT vendors?
EMA provides IT vendors with sponsored research, white papers, case studies, and market analysis to enhance product visibility and credibility through data-driven insights.
How can EMA help IT buyers make informed decisions?
EMA offers premium research subscriptions, advisory services, and custom consulting to help IT buyers evaluate technologies and align IT strategies with business goals.
What industries does EMA specialize in?
EMA focuses on IT infrastructure, cybersecurity, cloud computing, network operations, and intelligent automation across enterprise technology sectors.
How do I access EMA's research library?
Access requires a Premium Research Subscription or customized analyst engagement through EMA's advisory services packages.
Can EMA analysts speak at industry events?
Yes, EMA analysts provide speaking engagements on topics like network automation, cloud security, and IT service management.
What is EMA's consulting methodology?
Our approach combines proprietary research frameworks with hands-on industry experience to deliver actionable strategies for technology implementation and optimization.
