Business Details
39 Years
experience
Your Trusted Partner for Pool & Spa Sales and Service in Roanoke
Waterworks Hot Tubs & Pools has been transforming outdoor spaces into private retreats since 1987. Originally established as a pool construction company, we expanded our offerings in 1991 to include hot tubs, swim spas, and pool accessories through a dedicated retail showroom. Our team specializes in expert pool installation, hot tub sales, and comprehensive maintenance services, serving Roanoke and surrounding areas within an 80-mile radius. With decades of experience, we prioritize personalized solutions, offering top-tier brands like Bullfrog Spas and Jacuzzi while maintaining a commitment to exceptional customer service.Our knowledgeable staff guides clients through every stagefrom product selection and installation to ongoing maintenanceensuring lasting satisfaction. We emphasize transparency, quality craftsmanship, and tailored support to create backyard oases that meet individual lifestyle needs.
Services
Pool Installation
Hot Tub Sales
Pool Repair
Spa Maintenance
Liner Replacement
Details
- Year established: 1987
Highlights and features
- We have over 35 years of experience in pool and spa installations.
- Our team provides expert maintenance and repair services year-round.
- We offer personalized consultations for custom backyard designs.
- Our showroom features top brands like Bullfrog Spas and Jacuzzi.
- We serve Roanoke and surrounding areas within an 80-mile radius.
What people say
Top-notch customer service
Excellent from beginning to end
Knowledgeable and courteous staff
Seamless installation process
Crystal clear water maintenance
Services
Pool Installation
We specialize in professional inground, above-ground, and semi-inground pool installations. Our process includes custom design consultations, site preparation, and durable material selection to create tailored backyard retreats. Clients receive comprehensive guidance from planning to completion, ensuring long-lasting functionality and aesthetic appeal.
Hot Tub Sales
Our showroom features premium Bullfrog Spas, Jacuzzi models, and swim spas tailored to relaxation and fitness needs. Expert staff assist with selection based on space, usage requirements, and budget. We offer inventory models and special orders with seamless delivery and installation coordination.
Pool Repair
We provide comprehensive repair services for pool leaks, cracks, pumps, filters, and liners. Our technicians ensure optimal operation through seasonal openings, closings, and chemical balancing. Regular maintenance plans maintain water clarity and equipment longevity for hassle-free enjoyment.
Spa Maintenance
Our technicians perform routine maintenance and repairs for hot tub heaters, jets, and water systems. Services include filter replacements, sanitization, and winterization to preserve performance. Emergency repairs minimize downtime for uninterrupted relaxation.
Liner Replacement
We replace worn or damaged vinyl liners with durable, custom-fitted options. Our process restores pool aesthetics while preventing leaks. Clients choose from various patterns and materials to match their design preferences and extend pool lifespan.
People
Michael DiGiovanni
Sales Associate
Michael assists clients with hot tub and pool purchases, providing expert guidance from selection to installation. He ensures clear communication and timely project execution for a seamless customer experience.
Ethan
Pool Installation Manager
Ethan oversees pool installations, explaining project steps and timelines while addressing client questions. His team ensures precise execution from design to completion, prioritizing quality craftsmanship.
Josia Snowden
Service Manager
Josia coordinates service requests, offering knowledgeable support for pool and spa maintenance. He ensures prompt responses and effective solutions for equipment repairs and chemical balancing.
Questions
What services does Waterworks offer?
We provide pool and hot tub sales, installation, repair, and maintenance services, including liner replacement and seasonal pool openings/closings.
Do you service areas outside Roanoke?
Yes, we serve locations within an 80-mile radius, including Blacksburg, Lynchburg, and Lewisburg, with service fees for areas beyond 15 miles.
Can I finance my pool or hot tub purchase?
Yes, financing options are available for qualified buyers to make backyard upgrades more accessible.
What brands do you carry?
We feature Bullfrog Spas, Jacuzzi hot tubs, and Latham pools, offering inventory models and special orders.
How do I schedule service?
Contact us via phone or our website to schedule appointments for repairs, maintenance, or installations during our operating hours.
