Business Details
20 Years
experience
Emergency
services
Trusted Funeral & Cremation Services in Roanoke, VA
Serenity Funeral Home has served the Roanoke Valley community since 2006, providing dignified funeral and cremation services with unwavering professionalism. Owned and operated by Steele Family Enterprises, Inc., our team of experienced professionals, including Rev. Dwight O. Steele, Sr., Mrs. Connie B. Steele, and their dedicated staff, prioritize integrity and compassion in every arrangement. We specialize in personalized services that honor loved ones through traditional funerals, cremation options, and online planning tools. Our three accessible locations in Roanoke, Virginia, offer comprehensive support including grief resources, memorial merchandise, and live-streamed services. With 24/7 availability, we guide families through every step, ensuring transparency in pricing and flexibility in service selection.Our commitment to excellence extends to live-streaming capabilities via Facebook, pre-planning consultations, and partnerships with local florists. Recognized by the Chamber of Commerce and Delta Sigma Theta Sorority, we maintain affiliations that reinforce our community trust. Our website features interactive tools like LifeStories tributes and a product showroom to simplify decision-making during difficult times. We uphold a legacy of service excellence through continuous staff training and adherence to industry best practices. For over 19 years, Serenity Funeral Home has been the region's exclusive provider of affordable, compassionate end-of-life care.
Services
Funeral Packages
Cremation Services
Online Arrangements
Grief Support
Memorial Merchandise
Details
- Year established: 2006
Highlights and features
- We offer 24/7 personalized funeral planning with transparent pricing
- Our team includes certified professionals with 19+ years of local experience
- We provide free online grief resources and live-streamed services
- Our three accessible locations feature interactive memorial planning tools
- We guarantee no hidden fees in our funeral or cremation packages
What people say
Compassionate staff
Transparent pricing
Modern facilities
Exceptional support
24/7 availability
Services
Funeral Packages
Our comprehensive funeral packages include venue use, professional staff services, and basic memorial materials. Families receive personalized guidance through every arrangement decision with transparent pricing. Packages accommodate both religious and secular traditions while maintaining affordability.
Cremation Services
We offer dignified cremation services with flexible memorialization choices. Our packages include necessary permits, cremation container, and urn selection. Families may choose direct cremation or add personalized elements like memorial ceremonies and keepsake jewelry.
Online Arrangements
Our secure online system allows families to plan services at their convenience. Features include real-time pricing comparisons, merchandise selection, and document submission. Available 24/7 with live support from our staff for any questions during the digital planning process.
Grief Support
We provide free grief resources including counseling referrals, support group information, and educational materials. Our staff offers follow-up support for 12 months post-service and maintains partnerships with local mental health professionals for specialized care.
Memorial Merchandise
Our product showroom features personalized memorial items including engraved jewelry, LifeStories tributes, and custom urns. Families can preview options through our website or visit our Galleria Repass Center location for in-person selection with staff assistance.
People
Rev. Dwight O. Steele, Sr.
Founder
With over 30 years in funeral service, Rev. Steele established Serenity Funeral Home in 2006. He oversees spiritual guidance and community outreach, ensuring every family receives compassionate care rooted in faith-based traditions.
Connie B. Steele
Co-Owner
As co-owner, Mrs. Steele manages daily operations and client relations. Her 25+ years in funeral service focus on creating comforting environments and maintaining the highest standards of professional conduct.
Dwight O. Steele, Jr.
Director
Licensed funeral director with 15 years' experience. Specializes in pre-planning consultations and technology integration, including our online arrangement system and live-streaming capabilities for remote attendees.
Dwone O. Steele
Operations Manager
Handles logistics and facility management across all three locations. With a decade of experience, he ensures seamless coordination of services while maintaining strict compliance with state and federal regulations.
The Galleria Repass Center Staff
Event Coordinators
Specialized team managing post-service gatherings at our 3625 Williamson Road location. They coordinate venue setup, catering arrangements, and memorial display preparation for family remembrance events.
Questions
What funeral service options do you offer?
We provide traditional funerals, cremation services, and memorial ceremonies with customizable options for religious, cultural, or secular preferences.
Can I plan a funeral online?
Yes, our secure online system allows 24/7 arrangement planning with real-time pricing, document submission, and merchandise selection, plus live staff support.
Do you offer pre-planning services?
We provide free pre-planning consultations to document wishes in advance, including payment options to lock in current pricing for future services.
Are grief support resources available?
Yes, we offer free counseling referrals, support group information, and educational materials through our Grief Library and online resources.
What payment methods do you accept?
We accept major credit cards, checks, and cash. Financing options are available for qualified applicants through our third-party partners.
Can services be live-streamed?
Yes, we offer complimentary live-streaming via Facebook for all services. Families receive viewing links in advance for easy sharing with distant loved ones.
