Business Details
30 Years
experience
Award-Winning Senior Moving Services in Roanoke, VA
Founded in 1996, Crowning Touch Estate Shoppe has redefined senior relocation through personalized care and innovative solutions. Our journey began with Linda Balentine's vision to address the unique needs of seniors transitioning from lifelong homes. Over 25 years, we've cultivated a team of experienced professionals who prioritize empathy, precision, and integrity in every move. Unlike traditional moving companies, we employ only permanent staff trained to handle the emotional and logistical complexities of senior transitions. Our expertise extends beyond transportationwe offer comprehensive services including packing, unpacking, household storage, and residential cleaning, all backed by a 25-year accident-free record and zero insurance claims.Recognized nationally with the American Moving and Storage Association's National Enterprise Award, we maintain transparency through binding long-distance pricing and a 100% satisfaction guarantee. Our commitment to trust is evident in our honest practices, such as returning forgotten heirlooms to clients, and our community impact is amplified through our consignment shop and auction house, which recycle household goods for broader accessibility. This holistic approach has earned us 10 consecutive local awards and a reputation as the industry's gold standard for senior-focused moving services.
Services
Moving Services
Consignment Shop
Auction House
Real Estate Division
Household Storage
Details
- Year established: 1996
Highlights and features
- We specialize in senior moves with 25+ years of experience addressing unique transition needs.
- Our permanent, trained staff ensures continuity and accountability from packing to delivery.
- Zero insurance claims in 25 years due to meticulous packing and handling processes.
- Free in-home estimates with transparent binding pricing for long-distance moves.
- Award-winning service recognized by the American Moving and Storage Association.
What people say
Zero damage
Compassionate staff
Stress-free transitions
Honesty with lost items
Exceeded expectations
Services
Moving Services
Crowning Touch Estate Shoppe provides comprehensive local and interstate moving services tailored to seniors. Our team handles packing, transportation, and unpacking with specialized care for emotional and logistical needs. We use owned trucks and permanent staff to ensure continuity, backed by full insurance coverage and a 25-year accident-free record. Clients receive binding price quotes for long-distance moves with no hidden fees.
Consignment Shop
Our consignment shop offers gently used furniture, antiques, and home goods from downsizing seniors. We accept items on consignment with flexible terms, keeping products until sold without mandatory markdowns. Services include pickup/delivery at $140/hour and a waitlist for specific items. The shop operates as a community resource for affordable home furnishings while helping clients monetize unused possessions.
Auction House
Monthly three-day auctions feature household goods, vehicles, and collectibles from senior clients. Our hybrid in-person/online platform allows bidding via phone or web with extended closing periods to ensure fair competition. The auction model recycles items for students, families, and collectors while providing clients maximum returns. Auctions include over 1,500 items monthly with no buyer premiums.
Real Estate Division
Our real estate services specialize in selling senior-owned properties 'as is' without mandatory renovations. We provide market analysis, staging assistance, and coordinated cleanout support through our moving division. The team handles inspections, repairs, and paperwork while marketing properties through professional photography and MLS listings. This division completes our holistic approach to senior relocation needs.
Household Storage
We offer short- and long-term storage for clients transitioning between homes. Secure facilities accommodate furniture and belongings with climate-controlled options. Storage services integrate with moving plans, allowing staged moves or extended holding periods during property sales. This solution addresses downsizing challenges while clients decide which items to keep, sell, or auction.
People
Linda Balentine
Founder & Owner
Founded Crowning Touch Estate Shoppe after overcoming homelessness in 1996. Developed the first senior-focused moving model with integrated consignment and auction services. Recipient of the 2011 National Enterprise Award from the American Moving and Storage Association. Pioneered innovative packing methods and bidding systems that eliminated insurance claims for 25 years.
Jen Bennett
Broker, SRES
Licensed real estate broker with 14+ years experience specializing in senior client needs. Manages 'as is' property sales with coordinated cleanout support from moving divisions. Holds SRES (Seniors Real Estate Specialist) designation. Coordinates inspections, repairs, and paperwork for seamless transactions. Active in Roanoke Valley community real estate matters.
Questions
What makes Crowning Touch Estate Shoppe unique for senior moves?
We specialize exclusively in senior transitions with trained staff who handle emotional and logistical needs. Our integrated consignment shop, auction house, and real estate division provide complete solutions for downsizing.
Do you offer free estimates?
Yes, we provide free in-home estimates with transparent binding pricing for long-distance moves. Estimates can sometimes be done over the phone for smaller jobs.
What areas do you serve?
Primarily Roanoke Valley with capacity for interstate moves. Our consignment shop and auction house serve the broader Virginia region.
How does the consignment process work?
We accept items on consignment without mandatory markdown dates. Clients receive 50% of sale proceeds. We offer pickup services at $140/hour and keep items until sold.
Are your auction events open to the public?
Yes, monthly three-day auctions include Thursday-Saturday sessions with over 1,500 items. Both in-person and online bidding options available for household goods, vehicles, and collectibles.
What payment methods do you accept?
Cash, check, and credit card payments accepted for all services including moving, storage, and auction purchases.
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