Business Details
41 Years
experience
Emergency
services
Your Trusted HVAC Experts in Roanoke, VA
WC Butler Heating & Air Conditioning has been a trusted provider of HVAC services in Roanoke, VA since 1985. Founded by Chester Butler after his tenure with the Roanoke Gas Company, our family-owned business combines decades of local expertise with NATE-certified technicians to deliver reliable heating, air conditioning, and indoor air quality solutions. We prioritize timely service, EPA-certified practices, and customer satisfaction, evidenced by our 4.8-star rating from 496 reviews.Our commitment to excellence has earned us the Roanoker Magazine Silver Award for Top HVAC Contractors for five consecutive years and the Johnstone Supply Platinum Award. We serve residential and commercial clients across the Roanoke Valley and surrounding counties, offering financing options and a VIP Maintenance Club for long-term system care.
Services
Air Conditioning
Heating
Indoor Air Quality
Maintenance
Duct Services
Details
- Year established: 1985
Highlights and features
- Family-owned since 1985 with local Roanoke Valley expertise
- NATE-certified technicians for industry-leading standards
- 24/7 emergency service with same-day response guarantees
- Award-winning service recognized by Roanoker Magazine for 5 years
- VIP Maintenance Club offering 15% discounts and bi-annual tune-ups
Associations and certifications
- NATE
- EPA
What people say
Knowledgeable and professional
Best company
Efficient and knowledgeable
Thorough and patient
Passionate about work
Services
Air Conditioning
We provide comprehensive air conditioning solutions including installations, repairs, and maintenance for central ACs, heat pumps, and ductless systems. Our NATE-certified technicians ensure optimal performance and energy efficiency. Customers benefit from same-day emergency service and financing options for new system upgrades.
Heating
Our heating services cover furnace, boiler, and heat pump installations, repairs, and replacements. Technicians diagnose issues like short cycling and high energy bills while offering annual tune-ups. We specialize in proper system sizing and energy-efficient upgrades for Roanoke's cold winters.
Indoor Air Quality
We install and repair air purification systems, humidifiers, and ventilation solutions to improve home comfort. Our certified technicians address humidity imbalances and air contamination using iWave and Reme Halo systems. Services include carbon monoxide detector installation and ductwork repairs.
Maintenance
Our VIP Maintenance Club provides bi-annual tune-ups for HVAC systems, including cleaning, optimization, and parts discounts. Regular maintenance extends equipment lifespan, reduces utility bills, and prevents emergencies. Members receive priority scheduling and 15% off labor and parts.
Duct Services
We offer comprehensive duct system services including leak repairs, cleaning, and installation. Proper ductwork ensures efficient airflow and improved indoor air quality. Our technicians reconnected disconnected ducts and resolve airflow issues while maintaining system integrity.
People
Chester Butler
Owner
Founder Chester Butler established the company in 1985 after working with Roanoke Gas Company. He oversees operations and personally handles complex service calls, ensuring customer satisfaction and maintaining the company's reputation for reliability.
Chuck
Technician
NATE-certified technician known for professional service and technical expertise. Receives consistent praise for clear communication and thorough problem-solving during HVAC service calls in the Roanoke Valley.
Ian
Service Technician
Experienced HVAC technician specializing in system diagnostics and maintenance. Praised for patient explanations and proactive issue identification, including resolving disconnected ductwork during routine service visits.
Questions
What HVAC services do you offer in Roanoke?
We provide heating, air conditioning, indoor air quality solutions, duct services, and maintenance plans for residential and commercial properties across Southwest Virginia.
Do you offer emergency HVAC service?
Yes, we provide 24/7 emergency service with same-day response guarantees for urgent heating and cooling issues in our service areas.
Are financing options available?
Yes, we offer budget-friendly financing options for new system installations and major repairs to qualified customers.
What areas do you serve?
We service Roanoke Valley and surrounding counties including Bedford, Botetourt County, Salem, Vinton, and all communities listed in our service map.
What is the VIP Maintenance Club?
Our VIP program includes bi-annual tune-ups, 15% discounts on parts/labor, extended equipment life, and priority scheduling for HVAC maintenance customers.
What certifications do your technicians hold?
Our team includes NATE-certified technicians and EPA-certified professionals trained in all major HVAC system brands and types.
Reviews (2)
Gayle Ferrell
Oct 11, 2021
Report
The whole team at WC Butler is friendly, accommodating, knowledgeable and fair. That is difficult to find these days! Highly recommend this team.
Amanda G.
Sep 25, 2021
Report
We had our AC unit outdoors and furnace installed today. We are very pleased with the whole process from having the estimate done to the installation. Everyone has been very patient answering all our questions and the install looks great!
