Business Details
25 Years
experience
Emergency
services
Your Trusted Commercial Cleaning Partner in Albany, NY
Diamond Facility Services is a family-owned, second-generation business with over 23 years of experience in the commercial cleaning industry. Since 2001, we have served businesses across Albany and New York's Capital Region, offering tailored janitorial solutions for offices, industrial complexes, and commercial properties. Our team of professional cleaners combines technological expertise with hands-on management to deliver superior service and support. We prioritize affordability, customization, and reliability, ensuring clients receive world-class cleaning at competitive rates. Our commitment to quality is reinforced by weekly executive inspections, 24/7 emergency response, and a low staff turnover rate.We specialize in floor maintenance, carpet extraction, event cleaning, and green cleaning practices to meet diverse client needs. Our locally owned operation emphasizes environmental safety through eco-friendly products and innovative cleaning methods. With trained replacement staff and daily site supervision, we guarantee consistent service excellence. Our leadership team brings decades of industry experience, holding memberships in organizations like the Better Business Bureau and BSCAI. We pride ourselves on maintaining our reputation as a trusted partner for commercial cleaning solutions in the Capital Region.
Services
Janitorial Services
Clinical Cleaning
Floor Maintenance
Event Cleaning
Carpet Extraction
Green Cleaning
Construction Cleaning
Vent Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Details
- Year established: 2001
Highlights and features
- We have over 23 years of experience in commercial cleaning since 2001
- Our team provides 24/7 emergency response within 2 hours
- We use eco-friendly products for sustainable cleaning practices
- Weekly executive inspections ensure consistent quality standards
- Trained replacement staff guarantees uninterrupted service coverage
Services
Janitorial Services
Our comprehensive janitorial services cover daily, weekly, and one-time cleaning for offices, industrial complexes, and commercial properties. We offer customized programs tailored to client schedules and budgets while maintaining strict quality standards through daily supervision and weekly executive inspections. Our team handles everything from routine maintenance to specialized cleaning tasks.
Floor Maintenance
We specialize in hard surface floor maintenance including VCT stripping/sealing, machine scrubbing, and burnishing. Our carpet extraction services use hot water methods with 12-24 hour drying times, while bonnet cleaning offers 1-2 hour turnaround. Technicians customize maintenance plans based on facility usage patterns and flooring types to protect client investments.
Event Cleaning
Our event cleaning services support venues during and after performances, covering restrooms, common areas, and specialized spaces. We provide 2-hour emergency response for urgent cleanups and maintain pest-free environments through regular sanitization. Services include pre-event preparation, ongoing maintenance, and post-event deep cleaning for theaters, auditoriums, and outdoor amphitheaters.
Green Cleaning
We implement environmentally responsible cleaning practices using low-VOC products that improve indoor air quality. Our green cleaning programs reduce chemical exposure while maintaining sanitation standards. This approach protects staff, patrons, and facility surfaces while meeting modern sustainability expectations for commercial spaces.
Construction Cleaning
Our construction cleaning services address debris removal and surface preparation after building projects. We handle dust elimination, material disposal, and final detailing to make spaces operational. The process includes specialized equipment for large-scale cleanups and attention to detail in finishing touches for commercial properties.
People
Timothy M. Crawford
President
Timothy Crawford has over 15 years of leadership experience in building services, transforming Diamond Facility Services into a regional leader. A graduate of SCCC, he maintains memberships in multiple industry organizations while focusing on quality assurance and operational excellence across all service areas.
Thomas J. Marino
Director of Sales and Marketing
Thomas Marino brings 25 years of client relations expertise to Diamond Facility Services. With a marketing degree from Siena College, he oversees quality control and corporate contracts while maintaining a client-focused approach that prioritizes satisfaction through tailored cleaning solutions.
Questions
What commercial cleaning services do you offer?
We provide janitorial services, floor maintenance, event cleaning, construction cleanup, and green cleaning solutions for offices, industrial facilities, and venues.
Do you offer emergency cleaning services?
Yes, our team responds within 2 hours for emergency cleaning requests, including event-related emergencies and unexpected facility needs.
Are your cleaning services environmentally friendly?
We use green cleaning products with low VOCs to maintain environmental safety while achieving thorough sanitation for commercial spaces.
How do you ensure service quality?
We conduct weekly executive inspections, maintain daily supervision through area managers, and implement staff training programs to guarantee consistent service standards.
Can you handle large-scale event venues?
Our team specializes in event center cleaning for theaters, auditoriums, and outdoor venues, providing both during-event maintenance and post-event deep cleaning services.
What areas do you service?
We primarily serve Albany and the surrounding Capital Region of New York, covering both commercial properties and event venues.
