Business Details
4 Years
experience
Emergency
services
Professional Property Management & Real Estate Services in Central Texas
At Hattaway Properties, we are committed to delivering exceptional property management and real estate brokerage services across Central Texas. With decades of combined experience in residential and investment property management, our team prioritizes attention to detail and superior customer service to ensure both property owners and residents receive unparalleled support. Our expertise spans tenant screening, maintenance coordination, and financial management, all designed to protect and enhance our clients' investments. We specialize in serving military families stationed at Ft. Cavazos while maintaining a strong presence in Killeen, Harker Heights, Copperas Cove, Temple, and surrounding communities. Led by Broker/Owner Michelle Garner, our team combines local market knowledge with a dedication to innovation, ensuring seamless property operations and tenant satisfaction.We operate with transparency, ethical standards, and a personalized approach that sets us apart in the industry. Our technology-driven solutions streamline communication and administrative tasks, allowing property owners to focus on their investments while we handle day-to-day management. With office hours Monday-Friday 8:30 am - 5:00 pm and weekend appointments available, we provide flexible support tailored to our clients' needs. Our commitment to excellence has made us a trusted partner for property owners seeking reliable, professional management services in Central Texas.
Services
Property Management
Real Estate Brokerage
Tenant Screening
Maintenance Coordination
Online Portals
Details
- Year established: 2022
Highlights and features
- We offer 10+ years of property management experience with local market expertise.
- Our team provides 24/7 emergency maintenance support for tenant satisfaction.
- We implement technology-driven solutions for transparent property operations.
- Our military community specialization understands unique deployment needs.
- We maintain 100% compliance with Texas Real Estate Commission regulations.
Services
Property Management
Our comprehensive property management services include rent collection, maintenance coordination, and tenant relations. We handle day-to-day operations while ensuring compliance with local regulations. Property owners benefit from regular financial reporting and customized management plans tailored to their investment goals.
Real Estate Brokerage
We provide full-service real estate brokerage for residential and investment properties. Our agents offer market analysis, pricing strategies, and professional marketing to maximize property value. Clients receive guidance through every transaction phase from listing to closing.
Tenant Screening
Our rigorous tenant screening process includes credit checks, criminal background investigations, and rental history verification. This ensures quality tenants who will maintain property standards. We use standardized criteria to make fair, consistent occupancy decisions.
Maintenance Coordination
We manage all property maintenance needs with licensed contractors. Emergency repairs are prioritized with 24/7 response availability. Preventative maintenance schedules help preserve property value and tenant satisfaction through proactive care.
Online Portals
Our technology platform provides owners and tenants 24/7 access to account information. Features include payment processing, maintenance requests, and document sharing. These tools enhance communication while streamlining property management tasks for all parties.
People
Michelle Garner
Broker/Owner
Licensed real estate broker with 10+ years of property management experience. Specializes in Central Texas markets and military community needs. Leads team with focus on ethical practices and technology integration.
Lexie Farmer
Office Manager
Over 20 years in property management customer service. Coordinates daily operations and client communications. Ensures smooth office functions and client satisfaction.
Pam Mann
Office Assistant
Provides administrative support with 25 years of property management experience. Handles documentation and client inquiries with attention to detail.
Questions
What property types do you manage?
We manage single-family homes, multi-family units, and investment properties across Central Texas.
How do you handle maintenance emergencies?
Our team provides 24/7 emergency repair services with rapid response times for critical issues.
What areas do you serve?
We specialize in Ft. Cavazos, Killeen, Harker Heights, Copperas Cove, Temple, and Belton areas.
How are management fees structured?
Fees are percentage-based with transparent contracts outlining all charges upfront.
Can owners access account information online?
Yes, our portal provides 24/7 access to financial reports, maintenance records, and communication history.
What tenant screening criteria do you use?
We verify income, rental history, credit score, and criminal background using standardized guidelines.
