Business Details
49 Years
experience
Your Trusted Jewelry Store in Memphis, TN
Founded in 1977 by brothers Robert and Irwin in New York's diamond district, our company relocated to Memphis, Tennessee, becoming the Mid-South's premier fine jewelry destination. We specialize in diamonds, engagement rings, wedding bands, and custom-designed jewelry, combining craftsmanship with competitive pricing. Our family-owned business emphasizes personalized service, offering free lifetime care including ring sizing, rhodium plating, and cleanings. We uphold a 365-day guarantee for custom engagement rings, ensuring customer satisfaction through flexible returns and exchanges. With five regional locations across Tennessee, Mississippi, and Arkansas, we serve diverse communities while supporting local charities like the Ronald McDonald House.Our team provides expert appraisals, watch repairs, and financing options to meet varied customer needs. We prioritize building lasting relationships through compassionate service and attention to cultural diversity. Our commitment to quality extends to both earth-mined and lab-grown diamonds, backed by educational resources on diamond selection. Through a skilled workforce and curated collections, we aim to deliver meaningful jewelry experiences. Join our community for exclusive promotions and discover why we remain a trusted name in fine jewelry.
Services
Engagement Rings
Wedding Bands
Custom Designs
Jewelry Repairs
Appraisals
Watch Repairs
Diamond Trade-Ups
Financing Options
Jewelry Insurance
Engraving Services
Details
- Year established: 1977
Highlights and features
- We offer free lifetime ring sizing, rhodium plating, and jewelry cleanings
- Our 365-day Meant to Be Guarantee covers custom diamond engagement rings
- Family-owned since 1977 with five regional locations and expert craftsmanship
- We provide zero-interest financing and jewelry insurance options
- Specialists in both earth-mined and lab-grown diamond selections
What people say
Down to earth people
Fixed it with no hassle
Sparkle for less
Stunning selection
Free lifetime care
Services
Custom Engagement Rings
Create one-of-a-kind engagement rings by selecting loose diamonds and settings. Our 365-day guarantee allows returns for full refunds if unsatisfied. Custom pieces typically complete within 14 weeks, combining craftsmanship with personalized service for lasting sentimental value.
Jewelry Repairs
Professional repair services for all jewelry types, including resizing, stone replacement, and restoration. Our experts provide free estimates while you wait, ensuring quality fixes for damaged or worn pieces to maintain their original beauty and integrity.
Diamond Appraisals
Accurate jewelry appraisals for insurance purposes using industry-standard evaluation methods. Our certified professionals assess diamond quality, metal purity, and craftsmanship to determine fair market value for both modern and heirloom pieces.
Lab Grown Diamonds
High-quality lab-created diamonds offering identical optical properties to mined diamonds at lower prices. Available in various shapes and sizes, these conflict-free options provide sustainable alternatives without compromising beauty or durability for engagement rings and fine jewelry.
Watch Repairs
Expert watch maintenance and repair services for luxury and everyday timepieces. Our technicians handle battery replacements, movement repairs, and strap adjustments, ensuring precision functionality and extending the lifespan of both mechanical and quartz watches.
Questions
What is Robert Irwin Jewelers' return policy?
We offer a 30-day exchange guarantee and a 365-day return option for custom engagement rings purchased with our Meant to Be Guarantee.
Do you provide jewelry cleaning services?
Yes, we offer free lifetime jewelry cleanings along with complimentary ring sizing and rhodium plating for all purchases.
Can I finance jewelry purchases?
Yes, we provide zero-interest financing options for qualified buyers on all jewelry and watch purchases.
Are lab-grown diamonds available?
Yes, we offer high-quality lab-grown diamonds in various shapes and sizes as sustainable alternatives to mined diamonds.
Do you repair watches?
Yes, our expert technicians provide comprehensive watch repair services including battery replacement and movement repairs.
How can I schedule an appointment?
Book in-store appointments through our website or by calling any location during business hours for personalized service.
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