Business Details
50+ Years
experience
Emergency
services
Your Trusted Source for Office Equipment and Repair Services in Billings
Western Office has been serving Billings, MT and surrounding areas since 1954, providing comprehensive office solutions to meet diverse business needs. Our team of experienced technicians specializes in computer, furniture, printer, and typewriter repair services while offering an extensive selection of new and used office equipment. We pride ourselves on delivering personalized service with a commitment to customer satisfaction, combining technical expertise with competitive pricing. Our locally owned operation maintains deep community ties and industry knowledge spanning multiple generations. We prioritize transparent communication and practical problem-solving to ensure businesses receive tailored solutions that maximize operational efficiency.Our service model emphasizes convenience through same-day repairs, on-site visits, and flexible delivery options. With decades of combined experience, our certified technicians stay current with evolving office technology while preserving expertise in legacy equipment maintenance. We maintain rigorous quality standards across all product refurbishments and repairs, backed by comprehensive warranties. Our customer-centric approach has earned consistent five-star reviews recognizing exceptional service reliability and technical proficiency. We remain committed to adapting our offerings to meet changing business demands while upholding traditional values of integrity and personalized attention.
Services
Computer Repair
Furniture Repair
Printer Repair
Typewriter Repair
Remote Support
Service Calls
Office Supplies
Product Sales
Equipment Refurbishing
On-site Service
Details
- Year established: 1954
Highlights and features
- Locally owned since 1954 with deep community expertise
- Comprehensive repair services for modern and legacy equipment
- Certified technicians with decades of combined experience
- Same-day service and on-site repair options available
- Competitive pricing with transparent cost estimates
What people say
First class service
Knowledgeable staff
Outstanding friendly service
Same day repair
Top notch customer service
Services
Computer Repair
Our certified technicians repair Windows-based desktops, laptops, and tablets with comprehensive diagnostics and cost-effective solutions. We offer virus removal, hardware replacement, and data transfer services using genuine parts and industry-standard tools. Customers benefit from transparent pricing and guaranteed workmanship on all computer repairs completed in our Billings facility.
Printer Repair
We service all printer brands including Lexmark, HP, and OKI with on-site and in-shop options for businesses in Billings. Our technicians handle copiers, scanners, and fax machines with same-day diagnostic capabilities. Regular maintenance plans help prevent downtime while emergency repairs restore critical office operations quickly.
Furniture Repair
Our team restores office furniture functionality including chairs, cabinets, and desks through on-site visits or in-shop repairs. We service both modern and vintage office furniture with custom solutions for commercial spaces. Preventative maintenance programs help extend furniture lifespan while emergency repairs minimize business disruption.
Typewriter Repair
Specialized servicing for IBM Selectric, Wheelwriter, and other vintage typewriters remains a core offering. We maintain parts inventory for legacy models and provide complete refurbishment services. Our technicians preserve mechanical integrity while restoring functionality to ensure continued use of historic office equipment.
Remote Support
Windows-based computer troubleshooting through secure remote connections eliminates equipment transport requirements. Our technicians provide software guidance, system optimization, and quick fixes during regular business hours. This service complements on-site visits for comprehensive IT support solutions.
People
Rod Hankel
Co-Owner/Service Tech
With decades of experience, Rod provides expert repair services while ensuring customer satisfaction through clear communication and technical proficiency.
Rick Dillman
Co-Owner/Service Tech
Rick leads computer repair operations with specialized knowledge in Windows systems and hardware diagnostics, maintaining high service standards.
Earl Herman
Service Manager/Tech
As service manager, Earl coordinates repair operations and technical support, ensuring timely solutions for all customer equipment needs.
Paige Clendenin
Sales Associate
Paige assists customers with product selection and office solutions, combining product knowledge with personalized service recommendations.
Robert Lewis
Sales Associate
Robert provides expert guidance on office equipment purchases and maintenance plans, focusing on long-term customer needs.
Questions
What office equipment repair services do you offer?
We repair computers, printers, furniture, and typewriters with both in-shop and on-site service options available.
Do you service businesses outside Billings?
Yes, we provide repair services to businesses throughout Montana with on-site visits available in surrounding areas.
Are your technicians certified?
Our team includes certified professionals with decades of combined experience in office equipment maintenance and repair.
What payment methods do you accept?
We accept major credit cards and business checks. Payment options may vary for large commercial accounts.
Do you offer emergency repair services?
Yes, we provide same-day repair services for urgent equipment failures affecting business operations.
Can you repair vintage typewriters?
We specialize in IBM Selectric and Wheelwriter models with parts inventory and restoration expertise for legacy equipment.
