Business Details
25 Years
experience
Emergency
services
Trusted IT Services & Computer Repair in Tupelo, MS
Active Datacomm has been a premier provider of Information Technology services since 2001, delivering tailored computer, network, and website solutions to businesses, organizations, and consumers. Our commitment to quality products and services is strengthened by partnerships with industry-leading manufacturers and distributors, enabling us to offer innovative, efficient, and cost-effective solutions. We specialize in integrating technology to meet both immediate and long-term client needs, ensuring seamless operations through on-site, in-store, or remote support.Our mission prioritizes rapid, thorough service while adding value to every product we sell, backed by a team of certified professionals with decades of combined experience. We uphold integrity, honesty, and fairness in all interactions, striving to build lasting trust with every customer we serve.
Services
Managed IT Services
Computer Repair
Cloud Backup
Network Security
Website Development
On-Site Support
Remote Support
Server Maintenance
Virus Removal
Hardware Sales
Details
- Year established: 2001
Highlights and features
- We offer 24/7 emergency IT support for critical business needs.
- Our team includes A+ and Network+ certified technicians with decades of combined experience.
- Proactive monitoring prevents technology issues before they impact operations.
- We provide tailored solutions for businesses of all sizes, from startups to enterprises.
- Our cloud backup services ensure data security and rapid recovery in emergencies.
Associations and certifications
- A+
- Network+
- Microsoft Certified Techs
What people say
Exceptional service from anywhere
Quick service, reasonable price
Top-notch expertise
Amazing customer service
Highly recommend
Services
Managed IT Services
Our Managed Service Provider (MSP) Program proactively monitors and maintains technology infrastructure to prevent disruptions. We manage servers, workstations, and devices to ensure optimal performance, offering 24/7 support for businesses in Tupelo, MS. This service enhances productivity by addressing potential issues before they impact operations.
Cloud Backup
Secure your critical data with automated, encrypted cloud backup solutions. We ensure recoverability in cases of hardware failure or cyberattacks, providing peace of mind for businesses. Our remote access capabilities allow rapid response to emergencies, minimizing downtime and protecting your digital assets.
Computer Repair
From diagnostics to full system restoration, our certified technicians handle hardware and software issues. We offer in-shop and on-site repair services for businesses and consumers, specializing in virus removal, upgrades, and troubleshooting to restore functionality quickly and efficiently.
Network Security
We implement advanced security solutions including firewalls, managed antivirus, and vulnerability monitoring. Our team safeguards systems against cyber threats while ensuring compliance with industry standards. Regular assessments help maintain secure, reliable network operations for businesses of all sizes.
Website Development
We create custom websites tailored to business goals, from simple landing pages to dynamic platforms. Our services include design, implementation, and hosting, ensuring a professional online presence. Clients receive user-friendly, visually appealing sites optimized for performance and scalability.
People
Jayme Bennett
I.T. Director
With 25 years of experience, Jayme specializes in network troubleshooting and customer relations. He leads our technical team with expertise in problem-solving and a passion for woodworking and carpentry projects.
Michael Smith
Team Lead
Michael brings 29 years of technical support experience, excelling in documentation and communication. His diverse interests include creative design projects and a love for the film 'Heist' and 'Firefly'.
Calvin Dotson
I.T. Specialist
Calvin has 19 years of expertise in project management and customer service. A sports enthusiast, he enjoys SEC games and 'King of the Hill', combining technical skills with a passion for sports trivia.
Jon Eli Nolan
I.T. Specialist
Jon contributes networking expertise and troubleshooting skills with two years of experience. He enjoys outdoor activities with his dog and has a fascination with 'Breaking Bad' and useless trivia.
Taylor Wing
I.T. Specialist
Taylor has 14 years of experience in coding and network management. A gaming enthusiast, he combines technical proficiency with interests in 'MasterChef' and Dungeons & Dragons adventures.
Questions
What IT services does Active DataComm offer?
We provide managed IT services, computer repair, cloud backup, network security, website development, and 24/7 emergency support for businesses and consumers.
Do you serve areas outside Tupelo?
Yes, we serve Northeast Mississippi, Northwest Arkansas, and surrounding regions with on-site and remote IT support solutions.
Are your technicians certified?
Our team includes A+, Network+, and Microsoft-certified professionals with decades of combined industry experience.
What are your business hours?
We're open Monday-Thursday 8:00 AM - 5:00 PM and Friday 8:00 AM - 4:30 PM. Emergency services available 24/7.
How do you handle data security?
We implement encrypted cloud backups, managed antivirus, and firewall solutions while monitoring vulnerabilities to protect your critical business data.
Can you help with website development?
Yes, we design and develop custom websites from simple landing pages to complex platforms with secure hosting solutions.
