Business Details
50+ Years
experience
Your Trusted Auto Glass Experts in Memphis, TN
Jack Morris Auto Glass has been a trusted leader in auto glass repair and replacement since 1951. Founded in Memphis, Tennessee, our company combines decades of expertise with cutting-edge technology to deliver safe, reliable, and customer-focused solutions. Our certified technicians specialize in windshield replacement, ADAS calibration, mobile services, and repairs for all vehicle types, from standard automobiles to specialty vehicles like RVs and luxury cars. We prioritize customer convenience through free mobile service, a nationwide warranty, and partnerships with major insurance providers.With over 50 mobile units and 10 shop locations across the Mid-South, we serve West Tennessee, Middle Tennessee, Northern Mississippi, Southern Illinois, Western Kentucky, and Crittenden County Arkansas. Our commitment to quality workmanship, competitive pricing, and 100% customer satisfaction has made us the region's largest auto glass installer. Recognized by the Memphis Business Journal and industry publications, we continue to innovate while maintaining the personal service that has defined our legacy.
Services
Windshield Replacement
Mobile Services
ADAS Calibration
Windshield Repair
Specialty Vehicle Glass
Details
- Year established: 1951
Highlights and features
- 70+ years of experience serving the Mid-South since 1951
- Free mobile service with over 50 units available
- AGSC-certified technicians for safe, professional installations
- Nationwide lifetime warranty on all glass replacements
- Serves 6 states with 10 convenient shop locations
Associations and certifications
- Auto Glass Safety Council (AGSC)
What people say
Couldn't have gone better
Very happy with the work
Truly excellent customer service
Completely satisfied
Professional and prompt
Services
Windshield Replacement
We replace cracked or damaged windshields using OE-spec glass and adhesives for maximum safety. Our AGSC-certified technicians ensure proper installation that maintains your vehicle's structural integrity. Available through 10 shop locations or at your home/work with free mobile service.
Mobile Services
Our fleet of 50+ mobile units brings auto glass repair and replacement to your location. Free service available across all service areas for added convenience without compromising quality or safety standards.
ADAS Calibration
We recalibrate advanced driver assistance systems after windshield replacement using factory specifications. Our technicians maintain functionality of lane-keep assist and emergency braking systems with OE-certified tools and software.
Windshield Repair
We repair small rock chips (quarter-sized or smaller) to prevent further damage. The process seals cracks and improves appearance while preserving your windshield's integrity, often qualifying for insurance coverage.
Specialty Vehicle Glass
We handle glass replacement for unique vehicles including RVs, buses, luxury cars, and antique autos. Our inventory covers both domestic and foreign models, with same-day service available for common parts.
Questions
Do you offer mobile auto glass services?
Yes, we provide free mobile service across our service areas with over 50 vehicles available.
How does insurance claim processing work?
We handle all paperwork and billing directly with your insurance carrier for covered claims.
Can you calibrate ADAS systems after windshield replacement?
Our AGSC-certified technicians perform OE-spec ADAS calibration when required for safety systems.
What areas do you serve?
We serve West Tennessee, Middle Tennessee, Northern Mississippi, Southern Illinois, Western Kentucky, and Crittenden County Arkansas.
Do you repair specialty vehicle glass?
Yes, we handle glass replacement for RVs, buses, semi-trucks, luxury vehicles, and antique autos.
Reviews (3)
Richard Moses
Jul 17, 2023
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I had a fantastic experience at the Jack Morris locations on Mt Moriah and Truse Pkwy.
Amber efficiently handled my claim, while Isaiah skillfully replaced the glass. The customer service was exceptional. Thank you!
Amber efficiently handled my claim, while Isaiah skillfully replaced the glass. The customer service was exceptional. Thank you!
Meredith B.
Oct 07, 2022
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I was unfortunately a victim of a car break in TWICE within a week (two different windows smashed). I went with Jack Morris both times. They were able to get me in fast so I didn't have to drive around with plastic too long, and held the appointment to value (they got to work on it during the allotted time so that I didn't have to be without a car for long). I had brought a weird noise in the first window they replaced to their attention, and they looked into it for me. Price was reasonable, everyone there is very nice. Convenient location. Will definitely come here again if needed, although hopefully I'm done being broken into...
Rachel D.
Feb 04, 2022
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Reliable, pleasant experience. I called Jack Morris to get a quote on the windshield for my 2015 Lexus coupe after another company broke it while attempting a repair and then refused to return my two plus calls for customer service. I filled out a form online for JM and was called at 8:15am. I got my quote, then called back for scheduling. They told me it would take several hours on a wait in store and I said that was fine.
I came in this morning while Memphis has 125k without power and not only did they still have power, but they also have a generator. I was out by 11:30. My car is put completely back together and you can't tell other than for the glass manufacturer name that anything was done. I'd been here before years ago for peck fixes but COVID sent me to full time remote. I made the drive up from DeSoto even if it required extra.
Well worth the trip and anything extra I paid. Nothing is worse than having to correct someone else's screw up--but I seriously can't tell anything was done inside the car. Thanks JM for a pleasant experience.
I came in this morning while Memphis has 125k without power and not only did they still have power, but they also have a generator. I was out by 11:30. My car is put completely back together and you can't tell other than for the glass manufacturer name that anything was done. I'd been here before years ago for peck fixes but COVID sent me to full time remote. I made the drive up from DeSoto even if it required extra.
Well worth the trip and anything extra I paid. Nothing is worse than having to correct someone else's screw up--but I seriously can't tell anything was done inside the car. Thanks JM for a pleasant experience.
