Business Details
50+ Years
experience
Expert Carpet & Rug Cleaning Services in Memphis
Grayson Smith Carpet & Upholstery Cleaning Carpet & Upholstery Cleaning has been locally owned and operated since 1970, serving Memphis, Tennessee, and surrounding areas. As one of the few remaining owner-operated companies in the industry, we ensure every job is completed by experienced professionals who prioritize technical expertise and customer satisfaction. Our services include carpet cleaning, upholstery cleaning, stain removal, and odor elimination, with a focus on preserving the longevity and appearance of your homes investments. Over five decades, weve expanded our offerings to include advanced fabric protection solutions while maintaining the same commitment to quality established by founder Grayson Smith Carpet & Upholstery Cleaning.In 2007, Walter Polk joined as a partner, and in 2021, Jonathan Neal and Adam Crawford assumed leadership, continuing our tradition of excellence. We pride ourselves on transparency, reliability, and community involvement, supporting local institutions like the Junior League and Botanic Gardens. Our clients trust us for both routine maintenance and emergency services, knowing we deliver results that stand the test of time.
Services
Carpet Cleaning
Upholstery Cleaning
Pet Odor Removal
Stain Removal
Outdoor Furniture Cleaning
Details
- Year established: 1970
Highlights and features
- Weve been locally owned and operated since 1970.
- Our A+ BBB-rated team handles every job personally.
- We use eco-friendly products and advanced fabric protection.
- Free estimates and 24/7 emergency service available.
- Proven track record with 50+ years of customer testimonials.
Associations and certifications
- Better Business Bureau
What people say
Spot was gone
Professionals and skilled
Excellent results
Dependable and honest
Supports local causes
Services
Carpet Cleaning
Our carpet and rug cleaning service uses commercial-grade equipment to remove embedded dirt and extend the life of your flooring. We focus on technical precision and customer education, ensuring your investment remains vibrant and functional. Regular cleanings prevent soil buildup, improving indoor air quality and maintaining aesthetic appeal.
Upholstery Cleaning
Specializing in velvet, silk, and white upholstery, we deep-clean furniture to restore appearance and hygiene. Our process removes body oils, pet dander, and food stains while preserving fabric integrity. Clients benefit from extended furniture lifespan and a healthier living environment.
Pet Odor Removal
We tackle pet urine contamination with enzyme-based treatments that decompose odor-causing residues. Our method prevents recurring stains and neutralizes smells permanently. This service improves indoor air quality and restores confidence in homes with pets.
Stain Removal
Targeted stain removal addresses spills, food, and pet accidents using fiber-specific techniques. We prioritize immediate action to prevent permanent damage, employing pH-balanced solutions that protect dyes and finishes while ensuring maximum effectiveness.
Fabric Protection
Our Scotchgard and Teflon-based protectors create invisible barriers against spills and UV fading. Applied post-cleaning, these treatments repel liquids, reduce soil buildup, and make maintenance easier. Clients enjoy longer-lasting cleanliness and reduced wear from daily use.
People
Grayson Smith Carpet & Upholstery Cleaning
Founder
Founded the company in 1970 with a commitment to technical excellence in carpet cleaning. His hands-on approach established the foundation for decades of trusted service.
Walter Polk
Former Partner
Joined as a partner in 2007, maintaining the companys standards of quality while expanding service offerings. Retired in 2021 after 14 years of leadership.
Jonathan Neal
Co-Owner
Assumed ownership in 2021 with a focus on continuing the legacy of owner-operated service. Brings modern techniques while upholding traditional values of reliability and customer care.
Adam Crawford
Co-Owner
Co-owns the business since 2021, emphasizing technical innovation and community engagement. Prioritizes customer satisfaction and sustainable cleaning practices.
Questions
What services do you offer?
We specialize in carpet cleaning, upholstery cleaning, pet odor removal, stain removal, and fabric protection for residential and commercial clients.
Are your cleaning methods safe for pets and children?
Yes. Our solutions are non-toxic and eco-friendly, with fabric protectors that are safe for families and pets once dry.
How often should carpets be professionally cleaned?
We recommend every six months for homes with children or pets, and every 12–18 months otherwise to maintain appearance and hygiene.
Do you offer emergency cleaning services?
Yes. We provide prompt response for urgent spills, pet accidents, or post-event cleanups to prevent permanent damage.
What areas do you serve?
We serve the Greater Memphis area, including residential neighborhoods and commercial properties within a 30-mile radius.
Can you remove old, set-in stains?
While not all stains are removable, our advanced techniques and equipment successfully eliminate most stains, even those considered permanent by others.