Business Details
50+ Years
experience
Emergency
services
Your Trusted Office Equipment Partner in La Crosse, WI
Tri-State Business Machines has been a family-owned cornerstone of the office equipment industry since 1956, serving businesses across Minnesota, Wisconsin, and Iowa. Our expertise spans the full lifecycle of office technology, from sales and service to comprehensive support solutions. With two strategically located offices in La Crosse, WI and Rochester, MN, we provide tailored equipment solutions for businesses ranging from small offices to large production environments. Our team of over 15 factory-trained technicians ensures rapid response times and maintains a well-stocked inventory of parts and supplies.As authorized partners for industry leaders like Canon and Hewlett Packard, we combine premium product offerings with personalized service. Our commitment to excellence is demonstrated through 24/7 dispatch capabilities, certified technical expertise, and a customer-centric approach that prioritizes long-term relationships over transactional interactions. This enduring dedication to quality, trust, and reliable service has made us a preferred partner for businesses seeking dependable office technology solutions.
Services
Office Equipment Sales
Printer Repair Services
Toner Cartridge Supply
Managed Print Services
Digital Press Solutions
Equipment Maintenance Contracts
HP Product Support
Canon Product Specialists
Parts Inventory Management
Production Printing Systems
Details
- Year established: 1956
Highlights and features
- Family-owned operation serving businesses since 1956
- Team of 15+ factory-certified technicians available 24/7
- Guaranteed 4-hour response time for emergency service calls
- Authorized dealer for Canon and Hewlett Packard business solutions
- Comprehensive parts inventory with same-day availability
Services
Office Equipment Sales
We offer comprehensive office equipment solutions featuring Canon and HP products. Our sales team specializes in matching businesses with the right technology for their specific needs. From entry-level printers to high-volume production systems, we provide equipment tailored to your workflow requirements and budget constraints.
Printer Repair Services
Our certified technicians provide prompt printer and copier repair services with guaranteed 4-hour response times. With over 15 factory-trained technicians and fully stocked service vans, we minimize downtime through rapid diagnostics and parts replacement. Preventative maintenance programs help maintain optimal equipment performance.
Managed Print Services
We deliver customized managed print services that optimize document workflows and reduce operational costs. Our HP Advantage Plus program provides comprehensive fleet management, automated supply replenishment, and usage analytics. This service helps businesses streamline operations while maintaining peak equipment efficiency.
Digital Press Solutions
Our digital press solutions bridge the gap between office printers and industrial production systems. Featuring Canon varioPRINT series equipment, these high-speed systems deliver 100+ pages per minute with exceptional image quality. Ideal for commercial print shops and large corporate print rooms requiring reliable high-volume output.
Toner Cartridge Supply
We provide genuine OEM and compatible toner cartridges for major office equipment brands. Our inventory management system ensures quick availability of commonly used supplies. Customers receive personalized quotes and guaranteed satisfaction on all toner cartridge orders with convenient ordering options.
People
Jim Jambois
President
Leading the company as President with decades of industry experience, Jim oversees strategic operations while maintaining the family-owned business's core values established in 1956.
Steve Averbeck
Vice President/General Manager
As Vice President and General Manager, Steve manages day-to-day operations with over 30 years of experience in office equipment sales and service leadership.
Michael Rand
Sales Leader - Rochester, MN
Michael leads sales operations in Rochester, MN, specializing in business machine solutions with a focus on customer-specific equipment recommendations and implementation.
Bill Petersen
Service Leader
Bill directs technical services with a team of 15+ technicians, ensuring rapid response times and maintaining the company's reputation for exceptional service reliability.
Questions
What office equipment brands do you carry?
We specialize in Canon products and are authorized Hewlett Packard Business Partners, offering full lines of copiers, printers, and digital presses.
Do you service both small and large businesses?
Yes, we provide solutions for businesses of all sizes from home offices to enterprise production environments across three states.
What service areas do you cover?
We serve Minnesota, Wisconsin, and Iowa with local offices in La Crosse, WI and Rochester, MN providing regional support.
What emergency service options are available?
We guarantee 4-hour response times for critical equipment failures with 24/7 dispatch availability through our central service center.
Do you offer equipment maintenance contracts?
Yes, we provide customizable maintenance agreements with priority service scheduling and preventative maintenance to minimize equipment downtime.
Can you help with production printing needs?
Our digital press solutions include Canon varioPRINT series equipment designed for high-volume production environments requiring industrial-grade output capabilities.
