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Business Details
43 Years
experience
Emergency
services
Trusted Veterinary Diagnostic and Software Solutions
Idexx Laboratories, Inc. is a global leader in pet healthcare innovation, providing diagnostic and software solutions that empower veterinary professionals. Since 1983, we have specialized in developing advanced tools for veterinary medicine, including reference laboratory services, in-house analyzers, and practice management software. Our commitment to innovation extends to water quality testing, offering microbiology solutions for drinking water, wastewater, and environmental monitoring. With a focus on accuracy and efficiency, our diagnostic platforms like the Catalyst SDMA Test and SNAP tests deliver rapid, reliable results.

Headquartered in Westbrook, Maine, we operate ISO-certified facilities and serve clients across 100+ countries through a network of distributors and international offices. Our team combines deep industry expertise with cutting-edge technology to support veterinary practices and public health initiatives worldwide. Through continuous research and development, we drive advancements in veterinary diagnostics and water safety, ensuring trusted solutions for complex challenges.
Services
Veterinary diagnostic testing Reference laboratory services In-house analyzers Practice management software Water quality testing SNAP tests Digital cytology Telemedicine consulting Preventive care solutions Pathology services
Details
  • Year established: 1983
Highlights and features
  • We offer 40+ years of expertise in veterinary diagnostics and water testing.
  • Our patented Tecta system provides U.S. EPA-approved automated microbiology testing.
  • We maintain ISO 9001, 17025, and 17034 certifications for quality assurance.
  • Our 24/7 automated testing supports emergency response and weekend operations.
  • We serve clients in over 100 countries with localized support and distribution.
Associations and certifications
  • ISO 9001:2015
  • ISO 17025:2017
  • ISO 17034:2016
Services
Veterinary Diagnostic Testing
Our reference laboratories and point-of-care tests detect diseases in companion animals and livestock. Services include hematology, urinalysis, and infectious disease screening using proprietary technologies like the SNAP 4Dx Plus Test. Results help veterinarians make accurate diagnoses during patient visits.
Water Quality Testing
We offer EPA-approved methods for detecting coliforms, E. coli, and pathogens in water supplies. Products like Quanti-Tray and Tecta systems provide quantitative results for municipal, industrial, and recreational water testing. Our ISO-certified reagents ensure regulatory compliance.
In-House Analyzers
Catalyst One and ProCyte Dx analyzers deliver rapid blood chemistry and complete blood count results. These compact systems integrate with practice software for immediate data access, enabling faster treatment decisions in veterinary clinics.
Practice Management Software
Cornerstone and ezyVet platforms manage appointments, medical records, and billing. Features include telemedicine integration, inventory tracking, and client communication tools to optimize clinic operations and patient care.
Telemedicine Consulting
Our telemedicine services connect veterinarians with specialist consultants for imaging interpretation and case management. Secure platforms enable real-time collaboration, improving access to expert opinions for complex cases.
Questions
What veterinary diagnostic services does IDEXX offer?
We provide reference laboratory testing, in-house analyzers like Catalyst One, and point-of-care SNAP tests for companion animals and livestock.
How does IDEXX support water quality testing?
Our Quanti-Tray systems and Tecta automated platform detect pathogens like E. coli and Legionella in drinking water, wastewater, and environmental samples.
Are IDEXX diagnostic tools ISO certified?
Yes, our facilities maintain ISO 9001, 17025, and 17034 certifications for quality management and laboratory excellence.
Can IDEXX systems operate 24/7?
Our Tecta automated microbiology system enables continuous testing with results available within hours, ideal for emergency response.
How do IDEXX software solutions integrate with veterinary practices?
Cornerstone, ezyVet, and Neo software platforms offer practice management, telemedicine, and diagnostic imaging integration for streamlined operations.