Business Details
40 Years
experience
Emergency
services
Trusted Drain Cleaning Services in Boston, MA
Founded in 1986 by Fran and Lynne Elms, New England Drain Service has built a reputation as a trusted provider of comprehensive drain solutions. Our family-owned business combines over 35 years of hands-on experience with advanced techniques to deliver both emergency and preventative maintenance services. We specialize in residential, commercial, municipal, and restaurant drain cleaning, utilizing camera inspections and cured-in-place pipe relining technology.Our team of certified technicians prioritizes customer relationships, offering 24/7 emergency response, free on-site estimates, and satisfaction guarantees. With service centers across Greater Boston, we maintain strict adherence to industry standards while providing personalized solutions tailored to each client's unique needs. Our commitment to quality is reflected in our decades-long customer retention and community-focused approach to business.
Services
Drain Cleaning
Residential Drain
Commercial Drain
Restaurant Drain
Pipe Relining
Details
- Year established: 1986
Highlights and features
- Over 40 years of specialized drain cleaning experience
- 24/7 emergency service with rapid response times
- Free on-site estimates with no-obligation pricing
- Certified technicians using advanced pipe inspection technology
- Military and senior citizen service discounts available
What people say
24/7 availability
Professional technicians
Prompt service
Reliable solutions
Fair pricing
Services
Drain Cleaning
Our comprehensive drain cleaning services address both residential and commercial plumbing systems. Using high-pressure water jetting and mechanical augers, we remove blockages caused by debris, grease buildup, and tree root intrusion. Our technicians perform thorough system diagnostics before treatment to ensure complete pipe restoration while minimizing disruption to your property.
Pipe Relining
We offer modern pipe relining solutions that eliminate the need for disruptive excavation. Our cured-in-place pipe lining technology creates a durable, seamless replacement pipe within existing damaged lines. This method reduces repair time by up to 50% compared to traditional pipe replacement while providing a 50-year lifespan for residential systems.
Commercial Drain
Designed for business owners, our commercial drain services include scheduled maintenance programs and emergency response solutions. We specialize in high-volume drainage systems for restaurants, office buildings, and industrial facilities. Our camera inspection technology identifies potential issues before they cause operational disruptions, minimizing downtime for business clients.
24/7 Emergency
We provide round-the-clock emergency drain services with guaranteed technician dispatch within 30 minutes of call receipt. Our rapid response team carries fully equipped service vehicles to handle urgent blockages, backups, and system failures at any time. Residential and commercial clients receive priority scheduling during critical situations.
Restaurant Drain
Our restaurant drain cleaning service addresses the unique challenges of commercial kitchen plumbing systems. We specialize in grease trap maintenance, floor drain cleaning, and high-temperature line clearing. Regular service intervals prevent code violations while maintaining proper drainage function in busy food service operations.
People
Fran Elms
Founder
Fran Elms co-founded New England Drain Service in 1986 with his wife Lynne. With over 35 years in the plumbing industry, he developed the company's technical training programs and established its commitment to customer-focused service.
Lynne Elms
Co-Founder
Lynne Elms partnered with Fran to establish the company's operational framework. She implemented the customer relationship management system that maintains the business's high retention rates and oversees community outreach initiatives.
Questions
What drain services do you offer?
We provide residential and commercial drain cleaning, pipe relining, emergency services, and restaurant drain maintenance across Greater Boston.
Are you available for emergencies?
Yes, our 24/7 emergency service responds within 30 minutes for urgent drain blockages and system failures.
Do you offer free estimates?
We provide free on-site estimates with no-obligation pricing for all our drain cleaning and repair services.
How long have you been in business?
We've served Greater Boston since 1986, providing drain solutions for over 35 years.
What areas do you service?
We operate throughout Greater Boston including Stoughton, Brockton, Dedham, Framingham, and surrounding communities.
Do you guarantee your work?
Yes, we offer satisfaction guarantees on all our drain cleaning and pipe repair services.
Reviews (1)
Heather Everett McGinley
May 05, 2021
Report
We had a drain that was essentially non-functional. We spent $800 on a fix from another company, but it was a failure and clogged again. We then contacted New England drain, and they promptly visited our house, resolving the issue correctly for half the cost, and they guarantee their work. They are the only ones I will use if I encounter a clog in the future, as they provided a satisfactory solution.
