Business Details
24 Years
experience
Your Trusted Jewelry & Watch Experts in San Angelo
Jewelry Doctor is a family-owned business established in 2002 in San Angelo, Texas. Our founder, Stephen Hale, is a JA Certified Jeweler and Goldsmith with over 35 years of industry experience, including 25 years working for other businesses before launching our store. We specialize in jewelry sales, repairs, and custom design services, offering a wide selection of gold and silver jewelry, engagement rings, Concho Pearls, and Citizen watches. Our on-site laser welding capabilities enable efficient repairs for both minor and complex issues. We prioritize customer education, providing free jewelry inspections under magnification to ensure quality and transparency.Our non-commission sales approach fosters a pressure-free environment where customers receive personalized service. We maintain active memberships with Jewelers of America, Texas Jewelers Association, and the Better Business Bureau while supporting local charities. Our store's relocation to a larger space in 2008 reflects our commitment to meeting customer needs through continuous growth. We emphasize Christian values in our operations, treating every customer with integrity and respect. With decades of combined experience and a focus on community trust, we aim to be your lifelong jewelry partner.
Services
Jewelry Repair
Watch Battery Replacement
Custom Jewelry Design
Ring Sizing
Jewelry Cleaning
Engraving
Watch Band Replacement
Stone Mounting
Bead Stringing
Prong Retipping
Details
- Year established: 2002
Highlights and features
- We have a JA Certified Bench Jeweler with 35+ years of experience
- On-site laser welding enables efficient complex repairs
- Free jewelry cleaning and inspection services available
- Non-commission sales environment with no pressure tactics
- Active community involvement through local charity support
Associations and certifications
- Jewelers of America
- Better Business Bureau
Services
Jewelry Repair
Our certified jewelers perform comprehensive repairs including ring sizing, prong retipping, and stone mounting. Using advanced laser welding technology, we address both simple and complex repairs with precision. Each repair includes a free upfront estimate and quality inspection to ensure lasting durability.
Custom Jewelry Design
Create personalized jewelry using our extensive selection of pre-made mountings or collaborate with our certified jeweler on custom designs. We help repurpose heirloom pieces and incorporate client-provided stones into new creations while maintaining strict quality standards throughout the process.
Watch Services
As an authorized Citizen watch dealer, we offer battery replacements, band adjustments, and movement repairs for all watch types. Our services include free inspections and 5-year warranties on Citizen watch movements with certified technicians handling all timepiece maintenance needs.
Bridal Jewelry
Specializing in certified bridal sets with transparent quality assessments, we provide microscope inspections connected to viewing screens for complete buyer confidence. Our non-commission sales approach ensures unbiased guidance through selecting engagement rings and wedding bands with proper documentation of all materials.
Jewelry Cleaning
Professional ultrasonic cleaning services restore jewelry's original luster with no charge for in-store customers. We demonstrate proper at-home cleaning techniques and provide maintenance recommendations during each visit to preserve jewelry quality between professional cleanings.
People
Stephen Hale
Owner & Certified Jeweler
Graduate of Texas Institute of Jewelry Technology with 35+ years industry experience. First Texas bench jeweler certified by Jewelers of America in 2002. Founded Jewelry Doctor in 2002 after 25 years working for other businesses.
Questions
What jewelry repair services do you offer?
We provide complete jewelry repair services including ring sizing, prong retipping, stone mounting, bead stringing, and laser welding repairs. Most repairs completed within a week.
Do you sell certified diamonds and gemstones?
Yes, our bridal sets include certified diamonds with third-party documentation. We display certification cards with each piece and provide microscope inspections to verify quality.
What watch services are available?
We replace watch batteries, repair movements, and install new bands for all watch types. As authorized Citizen dealers, we offer 5-year warranties on Citizen watch movements.
Are custom jewelry designs possible?
Yes, we offer custom design services using our 200,000+ item catalog or existing heirloom pieces. Our certified jeweler works directly with clients to create personalized jewelry solutions.
What payment options do you accept?
We accept cash, checks, VISA, Mastercard, Discover, and debit cards. Layaway financing options are available for qualified purchases.
What are your store hours?
We're open Tuesday through Saturday from 10 AM to 3 PM. Our store is closed on Sundays and Mondays for customer convenience.
