SERVPRO of NW Charlotte, Lincoln County, Southern and NE Gaston County

Mold spreads quickly, so a minor mold infestation can quickly escalate into a major problem. Were dedicated to responding immediately when you contact us. A fast response lessens the damage, limits further damage, and reduces cost.

Our charter school has been so thankful for the wonderful job that Ariel, our job coordinator, Mike our project manager and Jamel, Jose, Stephen, Donovan and Hansel (all technicians) have performed. Our project was not a small one and we have so appreciated the weekly communication emails to keep us in the loop. We would be happy to recommend SERVPRO to others!

SERVPRO was quick to answer and respond to the water loss in my home. They were able to extract the water and save my floors. They worked with my insurance company and made the process easy to understand.

Jose, RJ, Romero, Jamel, Jack did a great job fixing my carpet when my son flooded his bathroom. Nice guys. Thanks for the service.

Jack and Jos were amazing, very quick and responsive. Additionally, they were extremely helpful and informative along the entire process of cleaning and restoring. Thanks, guys!

In a stressful situation, Jamel and Jack were a huge help, providing quick analysis and a solutions. We miscommunicated the severity of the flooding, but the crew was able to pivot and adapt to help us out as best they could with the tools they had. Great guys and a great service.

Jack and Jay did a great job. Our business had a sprinkler fail on Super Bowl weekend. They were responsive and courteous. I would recommend them for any type of disaster recovery situation. Thanks guys!

WOW! Where do I begin? First, if I could give 10 stars I would! It all started out with a sweet lady (I wish I remembered her name, maybe Debbie??) answering my first call. She was so helpful and patient with all my questions. Then, comes Jason. He made it very clear from the start that he wanted my business but without making me feel pressured. He was so nice and answered all my questions. He didn't seemed bothered that I called him multiple times with more and more questions LOL.

I would say Jason is for sure the reason we chose Servpro. They definitely have the perfect person in that job....he needs a raise!! LOL Next comes Jay, He was the one that showed up that morning to start. He was SO friendly and helped answer all my other questions. He kept me updated with the job they were completing. Jay needs a raise too! You don't find many people that seem like they actually like their job and I will say Jay seemed like he LOVED it. Thanks again to you all...if you are looking for a company choose Servpro NW Charlotte!!!

Jack and his crew with Jose came over earlier today to clean up a mess from a burst pipe in the ceiling. They have been working the majority of the day to clean up, extract water, dry carpets, and remediate whatever might be growing on the walls. They have been so respectful and careful not to disrupt the continuation of business. What a pleasure to see someone so dedicated and helpful. Great job Jack and crew!!!

Great experience after extensive water damage in my condo. The whole team was great to work with but especially Jennifer, Ralph, and Jamel. They took so much of the stress off of me and took care of everything. Very professional and friendly team.

Extremely responsive! We had a tree fall on the house and I was very happy with their services and response time. Highly Recommend!

What a pleasure working with a professional company with caring friendly people. Jenn is always attentive to our concerns. Tanner and James and Marissa are hardworking professionals as well who care about a high level of quality work!

Thank you for taking time and care to get us back to our normal lives since the fire! You came in and walked through the process and had us back in our home according to the timeline. Great Service!

We had water damage due to a slow leak that went unnoticed until the damage had effected 3 rooms! Servpro came out right away and efficiently removed everything that was wet, and set up multiple fans. Communication with the office was pleasant for us, at an unpleasant time. The office staff and the technicians were knowledgeable, reliable and helpful at a difficult time!

Bob Morrison was great to work with when we had a leak and water damage! He was on time and professional, service was EXCELLENT. My husband and I will definitely be using SERVPRO of Northwest Charlotte again.