Business Details
22 Years
experience
Emergency
services
Open 24/7
always available
Trusted Pest Control Services in Charlotte, NC
Founded in 2000, City Wide Exterminating has established itself as a trusted leader in pest management across North Carolina. Our family-owned business combines over two decades of hands-on experience with cutting-edge, environmentally responsible solutions to address both residential and commercial pest challenges. With a team of certified professionals, we specialize in eliminating infestations while prioritizing the safety of families, pets, and the environment. Our commitment to excellence is reflected in our 24-hour service availability, personalized treatment plans, and a 100% satisfaction guarantee that ensures pests stay gone for good. We maintain active involvement in national and state pest management associations to stay at the forefront of industry advancements, and our local roots mean we understand the unique pest control needs of Charlotte, Concord, and surrounding communities. From routine maintenance to emergency wildlife removal, we deliver reliable, science-backed solutions that protect properties and peace of mind.
Services
Pest Control
Emergency Pest Control
Ant Control
Bat Control
Bed Bug Treatment
Rodent Control
Termite Control
Wildlife Removal
Mosquito Control
Commercial Pest Control
Details
- Year established: 2004
- Employees: 10
Highlights and features
- Over 20 years of local pest control expertise
- 24-hour emergency service availability
- 100% satisfaction guarantee on all treatments
- Environmentally responsible, EPA-approved solutions
- Family-owned business with certified entomologists
What people say
Products really work
Always there to help
Top-notch service
Prompt technician arrival
Humane wildlife solutions
Services
Pest Control
Our comprehensive pest control addresses common infestations including ants, spiders, and cockroaches. Technicians conduct property inspections to identify entry points before applying targeted treatments. Residential and commercial clients benefit from customized protection plans that include quarterly visits and guaranteed results. We use low-impact solutions safe for families and pets while maintaining effectiveness against over 20 pest species.
Bed Bug Treatment
Specialized bed bug treatments combine heat therapy and chemical applications to eliminate infestations at all life stages. Our 130F heat treatments penetrate mattresses, furniture, and wall voids without chemical residue. Each service includes mattress encasement and follow-up inspections to ensure complete eradication. We guarantee results within 30 days and provide prevention guidance for travelers and property managers.
Wildlife Removal
Professional wildlife removal handles bats, raccoons, and rodents using humane exclusion techniques. Certified technicians install one-way valves to remove animals without harm, followed by structural repairs to prevent re-entry. Services include attic restoration, guano cleanup, and odor elimination. We follow North Carolina wildlife regulations to protect both property owners and native species during removal processes.
Termite Control
Advanced termite control combines liquid barriers and bait stations to protect properties from structural damage. Our Termidor-certified specialists conduct thorough inspections to identify active colonies before implementing multi-year protection plans. Residential and commercial clients receive quarterly monitoring and free re-treatment guarantees. We specialize in subterranean termite prevention across North Carolina's humid climate zone.
Commercial Pest Control
Tailored commercial pest control serves restaurants, offices, and industrial facilities with minimal operational disruption. Our technicians implement IPM strategies that meet health code requirements while maintaining customer safety. Services include scheduled inspections, digital reporting, and emergency response within 2 hours. We protect food service establishments, medical facilities, and warehouses with customized treatment plans.
People
Ashley Morrison
President
Ashley Morrison leads City Wide Exterminating with 25+ years of pest management experience. A third-generation pest control expert, she focuses on sustainable solutions while maintaining family business values. Her leadership emphasizes technician training and community education about pest prevention.
Chris Hunnicutt
Vice President
Chris Hunnicutt oversees daily operations with expertise in wildlife exclusion and structural pest management. Certified in multiple pest control disciplines, he specializes in complex infestation cases and develops customized treatment protocols for commercial clients across Mecklenburg County.
Dylan Morrison
Director of Operations
Dylan Morrison manages field operations with ACE certification in entomology. He supervises technician teams and ensures compliance with environmental regulations. His technical expertise includes bed bug heat treatments and advanced termite control methods that minimize chemical usage.
Questions
What pests are most common in Charlotte homes?
Common pests include ants, cockroaches, termites, mosquitoes, and rodents. Seasonal infestations often involve stinging insects in summer and rodents seeking winter shelter.
How can I prevent pest infestations?
Prevent pests by sealing cracks, eliminating standing water, storing food properly, and maintaining clean environments. Schedule quarterly inspections for proactive protection.
Are pest control treatments safe for pets?
We use EPA-registered products applied by trained technicians to ensure pet safety. Most treatments require only brief pet removal during application with full return access within 4 hours.
What's included in a pest control service visit?
Visits include property inspection, pest activity documentation, targeted treatments at entry points, and prevention recommendations. Technicians apply barrier sprays, baits, or traps based on identified needs.
Do you guarantee pest control results?
We guarantee pest-free results on annual service plans. If pests return between scheduled visits, we provide additional treatments at no extra charge within 30 days.
How quickly can you respond to emergencies?
Emergency pest control services respond within 2 hours for urgent situations like wasp nests, bat infestations, or sudden rodent invasions. Technicians arrive with necessary equipment for immediate resolution.
Videos
Reviews (18)
Manny Trotman
Nov 18, 2019
Report
Thank you very much for ridding my house of those unwanted pest. Zack was very helpful and professional. Everything came out the way he explained to me. I wont hesitate to contract your services again or to recommend you to any of my acquaintances. Again, thanks a million!
Phil and Pam Carter
Nov 18, 2018
Report
Citywide has been our exterminator for several years now. They are professionals in every way. Occasionally we have problems with ants and moths and they always take care of any problems we have quickly and effectively. They really do care and they are also just plain nice folks to deal with. They also have a great and reasonably priced scheduled treatment program for your home or business. We are also on the mosquito treatment program and I swear my wife and I have not been bitten once by a mosquito all summer while at home. We highly recommend these great folks!
Sandy Haga Glaspell
Nov 18, 2018
Report
Excellent customer service. Friendly staff and competent technicians!! Love the fact that they are local and family owned.
Darby L Dillard
Nov 19, 2017
Report
These guys are true professionals. On time. Very good prices and willing to backup their work. I've been a customer for a few years and plan on being one from now on. Their quarterly service is fantastic!
Monica Mattick Gallant
Nov 19, 2017
Report
I love this company! I wouldn't dream of using another pest control company. When I call the office, I always get expert and friendy customer service. When the guys come out, I know I can get honest answers to my questions. A very professional group of people who know thier business well! Thanks guys!
Carol Younger Tate
Nov 19, 2017
Report
We've used City Wide Exterminating for ages, maybe twenty years if not longer. I can't sing this company's praises enough. After having Robert all these years I can't imagine ever using one of the big chain companies where you're just a name, if that. The first bug we see, we know Robert's scheduling call is forthcoming. He's like clockwork and we appreciate it!
Justin Edwards
Nov 19, 2017
Report
I'm glad we chose City Wide for our pest control needs. We have a spider infestation along with other bugs. Simon Atkinson came out and took care of all our pest needs. He was very professional and detailed!
Eliza Camden
Nov 19, 2017
Report
Michael was very professional and helpful! I love having a dependable service that looks out for the homeowner. Michael was very patient and thoroughly explained options for dealing with everything from ants to termites! Best of all I truly trust City Wide Exterminating!
Matt Hastings
Nov 19, 2017
Report
City Wide Exterminating is by far the most courteous and professional pest control company in the area! Michael showed up on time for my appointment and gave me a full explanation of pricing, problem areas and treatment. He also took the time to examine and properly diagnose a "bee problem" that we were having. Turns out that an expensive carpenter bee treatment wasn't needed after all! If honesty and integrity are important to you, then save yourself the time and stress of looking any further than City Wide Exterminating for your pest control needs.
Mary Love
Nov 19, 2017
Report
I was really pleased with the service. The workers were very courteous and took the time to explain everything. They checked for trouble spots and nests of pests before beginning the extermination process. I will use them again in the future.
Kristen Boye
Nov 19, 2017
Report
They have so much expertise to solve issues - and always so nice. We have been a customer for many years and have seen first hand the difference their service makes. Wonderful company!
Jill Cox
Nov 19, 2017
Report
Simon is a great representative of your company. He explained everything he was looking for and what he was going to do. I would definitely recommend City Wide to other potential customers.
Gay Thorne
Nov 19, 2017
Report
I've used City Wide for over 15 years. I feared I was having an "ant invasion" and called for an emergency treatment two days ago. It was a matter of hours (not days) when Robert showed up and applied treatment. I'm happy to report that I have not seen an ant in my house since!
Jason Spencer
Nov 19, 2017
Report
We had a yellow jacket nest being built under some shingles in our roof. Chris showed up right on time and took care of the nest by spraying it directly. He also stayed around for 20-30 minutes longer to spray any additional yellow jackets that returned to the nest. There was no activity by the next morning as he said should happen. Very professional and great service!
Kate McDonald
Nov 19, 2017
Report
I've been using City Wide since my husband and I bought our first home here in Charlotte. Not only are their prices fair, but the staff is extremely friendly and professional. I appreciate them and all their hard work in caring for our home!
Allison Schaub
Nov 19, 2017
Report
Michael from city wide came out and did our initial services. He was friendly, quick and informative. We felt comfortable talking to him about what was going on and his knowledge was outstanding. Making the appointment for services was quick, easy and convenient also.
Deana Godfrey
Nov 19, 2017
Report
This is the third exterminating company I have used since purchasing my home and this has been the best experience I have received. The exterminator was very thorough and knowledable. He did more treatment tactics then any company I used in the past. I look forward to working with the agency in the future.
Rodd Neumann
Nov 19, 2017
Report
Great service. Attentive to needs and solving problems. They come quarterly and very reasonable rates. Highly recommend.