Business Details
Emergency
services
Open 24/7
always available
24/7 Emergency Towing and Roadside Assistance in Plano, TX
Urban Towing has established itself as a trusted provider of emergency towing and roadside assistance in Plano, Texas. With a commitment to reliability and customer satisfaction, the company offers 24/7 services including car lockout solutions, flatbed towing, battery jumpstarts, and flat tire changes. Their team of licensed and bonded technicians prioritizes honest pricing and rapid response times, ensuring clients receive fair and efficient service. Urban Towing serves both local and long-distance towing needs, catering to vehicles ranging from compact cars to heavy-duty equipment. The company emphasizes community trust, leveraging years of experience to address emergencies at any hour. Their comprehensive approach includes specialized services like motorcycle towing, accident removal, and transponder key programming. By maintaining a fleet equipped for diverse scenarios, Urban Towing ensures readiness for unexpected roadside challenges. Their dedication to transparency and dependability has solidified their reputation as a go-to resource for Plano drivers.
Services
Emergency Towing
Car Lockout
Roadside Assistance
Flatbed Towing
Battery Jumpstart
Flat Tire Change
Motorcycle Towing
Heavy Duty Towing
Gas Filling
Transponder Key Programming
Highlights and features
- We provide 24/7 emergency towing and roadside assistance with 30-minute response times.
- Our licensed and bonded technicians ensure professional service for all vehicle types.
- Honest Pricing policy guarantees transparent and fair costs for every service.
- Comprehensive offerings include car lockouts, flatbed towing, and heavy-duty recovery.
- Experienced team specializes in motorcycle towing, accident removal, and key replacement.
Services
Emergency Towing
Urban Towing offers round-the-clock emergency towing for vehicles of all sizes. Our rapid response team ensures quick roadside recovery, whether due to accidents, breakdowns, or immobilized vehicles. Services include flatbed and heavy-duty towing to safely transport cars, motorcycles, and commercial equipment.
Car Lockout
Specialized car lockout solutions provide fast access to locked vehicles without damage. Our technicians handle ignition key replacement, transponder key programming, and spare key duplication to minimize downtime for drivers stranded by lost or broken keys.
Roadside Assistance
Comprehensive roadside assistance covers battery jumpstarts, flat tire changes, and gas delivery. Our mobile service addresses common vehicle failures on-site, enabling drivers to resume their journeys without towing when possible.
Flatbed Towing
Flatbed towing protects vehicles with transmission issues or extensive damage during transport. Ideal for long-distance moves or delicate vehicles like exotic cars and motorcycles, this service ensures secure delivery to repair facilities or desired locations.
Motorcycle Towing
Dedicated motorcycle towing handles bikes of all types with specialized equipment. Our technicians secure vehicles for transport after accidents, breakdowns, or roadside emergencies, preserving their condition during transit.
Questions
What services does Urban Towing offer?
We provide 24/7 emergency towing, car lockout solutions, flatbed towing, battery jumpstarts, flat tire changes, motorcycle towing, and heavy-duty recovery services.
How quickly does Urban Towing respond to emergencies?
Our 24-hour dispatch service guarantees a 30-minute response time for all emergency towing and roadside assistance requests in Plano.
Do you service all vehicle types?
Yes, we handle compact cars, SUVs, motorcycles, RVs, construction equipment, and heavy-duty trucks with specialized towing solutions.
Are your towing rates transparent?
We follow an Honest Pricing policy with no hidden fees, ensuring clear and fair costs for every service performed.
Can you assist with lost car keys?
Our team provides transponder key programming, ignition key replacement, and spare key duplication at your location to resolve lockouts.
Do you offer long-distance towing?
Yes, we provide both local and long-distance towing services using flatbed trucks for secure vehicle transport.
Reviews (8)
Jose M.
Jul 03, 2018
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I got stranded on the side of the highway in the middle of traffic. I thought i was going to have to wait for a towing company for hours. Luckily i called these guys and they were here in no time. They towed my car to the nearest shop and even took me home. I am definitely going to use these guys again.
Kerstin K.
Jul 03, 2018
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Car stopped working and was stuck on the road and these guys saved me! They were quick, and so pleasant and helpful. Open 24/7! They are very quick and reliable and very nice people!
Erik Mireles
Jul 03, 2018
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A technician by the Name of Moti provided the best service I have received in quite a while. As I was stuck and stranded in boiling point heat conditions outside, the 30 minute estimated time of arrival due to road conditions and traffic given to me by the company was accurate. Once he arrived on site he was friendly and very helpful. I would highly recommend this company for any road side assistance emergencies or even for non emergencies for future references.
Larry Boston
Jul 03, 2018
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No one likes to be towed. Dispatchers always paint a picture of a tow truck right around the corner, but once they have your money the story always changes. That being said, the wait was worth it. Mo pulled up and brought his "A" game. He was friendly and professional. He had a bottle of water for me to drink while he made short work of hooking up my wife's car. On the ride home, I noticed how clean an ordered his truck was. The conversation was good and made the trip a quick one. If you need a nighttime tow, Mo's the way to go.
Antonio Faienza
Jul 03, 2018
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My day would have gone much smoother if I had just called these guys first. The phone call was pleasant and efficient. She routed her tow guy and he called me back immediately. He said it would take 15 minutes, but he was there in ten. They are clean and professional. They even made good conversation while I road with them to my destination. I hope I never need a tow service again, but if I do, they are saved in my contacts.
Jordan Galvan
Jul 03, 2018
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The sweetest guys!! I got into a wreck which of course was extremely stressful but Urban Towing made things less of a headache. They were extremely helpful when I couldn't figure out where I was, very patient with me and very quick getting a tow truck out the me. The guy who showed up was so sweet and completely lightened the situation by joking around and giving me a friendly smile. I really enjoyed my experience and would totally recommend them to anyone!
Fabiola Herrera
Jul 03, 2018
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Man I cannot express the major help this company did for me. At the point of being stuck in no where land I thought I was close to death, jk, but seriously I was exhausted and just wanted to get home. No company could offer me better service than yours! At the moment I spoke with the dispatch I knew I was in good hands. To no surprise the truck driver was as happily to help as were the dispatch. He also let me ride in his truck which many companies do not allow. Nevertheless I appreciate your service. Not cheap, that says it all you get for what you pay for. Very well professionalism! Thank you do not hesitate to call them!
Darren Phillips
Jul 03, 2018
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Great service. The gentleman that answered the phone was informative, polite, and overall extremely helpful. I called around 2 and set up an appointment for 3:30(with an hour window) that day and the drive arrived around 3:45. He was personable, efficient, and very respectful. Couldn't have asked for better service.