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Business Details
37 Years
experience
Emergency
services
Open 24/7
always available
24/7 Professional Call Center Services in Los Angeles
Answering 365 has been a trusted leader in professional call answering services since 1989. Based in Los Angeles, we serve thousands of businesses nationwide with 24/7/365 support tailored to diverse industries including healthcare, legal, IT, and real estate. Our HIPAA-compliant solutions feature bilingual English/Spanish agents, customized scripting, and seamless CRM integration. Recognized with eight ATSI Awards of Excellence, we combine advanced telephony systems with rigorous agent training to deliver unmatched reliability.

Our scalable plans accommodate businesses from solo practitioners to multinational corporations, ensuring no call goes unanswered. We prioritize personalized service over one-size-fits-all approaches, adapting to each client's unique communication needs. With a proven track record of reducing missed calls and improving customer satisfaction, we empower businesses to focus on growth while we handle critical communication demands.
Services
Virtual Receptionist Medical Answering Message Plus Appointment Scheduling 24/7 Call Handling HIPAA Compliance Bilingual Support CRM Integration Emergency Dispatch Custom Scripting
Served areas
  • nationwide
Details
  • Year established: 1989
  • Employees: 35
Highlights and features
  • medical answering services, property management answering services
Associations and certifications
  • The Association of TeleServices International (ATSI)
  • Canadian Call Management Association (CAM-X)
Payment methods
  • Credit cards
  • Debit cards
  • Mobile payments
What people say
Professional and responsive Reliable service Excellent customer service Prompt call handling Great support team
Website
Services
Virtual Receptionist
Our virtual receptionist service provides 24/7 live call answering with customized scripts and warm transfers. Designed for businesses needing professional call management, this service includes lead capture, appointment scheduling, and CRM integration. Clients benefit from bilingual support and HIPAA-compliant handling for medical practices.
Medical Answering
HIPAA-compliant medical answering services for hospitals, clinics, and private practices. Our trained agents handle appointment scheduling, patient inquiries, and emergency dispatch while maintaining strict confidentiality. This service reduces administrative burdens and ensures 24/7 patient accessibility.
Message Plus
Professional call answering and messaging for small teams or solo practitioners. This service ensures all calls receive personalized attention with detailed message capture and timely delivery through preferred communication channels.
Appointment Scheduling
Integrated appointment scheduling service that updates CRM systems in real-time. Our agents handle bookings, cancellations, and rescheduling while maintaining calendar accuracy. Businesses benefit from reduced administrative workload and improved client satisfaction through consistent availability.
24/7 Call Handling
Round-the-clock call management service for urgent dispatch and time-sensitive inquiries. Available 365 days a year, this service ensures businesses never miss critical calls while providing clients with continuous accessibility and immediate response capabilities.
Questions
How do I receive my messages?
Messages can be delivered via text, email, fax, voicemail, or group messaging through our client portal.
Will I receive messages in real time?
Yes, all messages appear in your client portal instantly unless you specify delayed delivery preferences.
Can you connect callers directly to me?
Yes, we can transfer specific call types directly to you based on your instructions.
Are your services HIPAA compliant?
Yes, our medical answering services maintain full HIPAA compliance for patient information protection.
Do you offer bilingual support?
Yes, we provide English/Spanish bilingual answering services for broader client accessibility.
What industries do you serve?
We support healthcare, legal, IT, real estate, plumbing, HVAC, property management, and more.
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