Business Details
13 Years
experience
Open 24/7
always available
Trusted Cleaning Services in Seattle | NW Maids
NW Maids has been delivering reliable and thorough cleaning services since 2013, founded on the principle of freeing clients from household and office maintenance burdens. With over a decade of experience, we serve more than 40,000 satisfied customers across the Pacific Northwest, offering licensed, bonded, and fully insured services with up to $2 million aggregate coverage. Our team of detail-oriented professionals adheres to comprehensive checklists to ensure consistency and efficiency, backed by a 100% satisfaction guarantee. We prioritize customer-centric values, including transparent communication, data-driven decision-making, and continuous process improvement to maintain industry leadership. Our commitment to efficiency extends to technology integration and streamlined operations, ensuring timely service delivery without compromising quality. Clients benefit from our $25 discount on first appointments and a proven track record of resolving concerns through complimentary re-cleaning when needed. Headquartered in Seattle, we serve residential and commercial clients with customizable solutions, including recurring maintenance, deep cleaning, and post-move services. Our team empowers clients to reclaim time for personal pursuits while maintaining spotless environments. Recognized for exceptional service, we maintain a 5-star rating through client testimonials highlighting punctuality, professionalism, and meticulous results. As an industry innovator, we offer career opportunities for cleaning professionals while maintaining rigorous quality standards through standardized processes and continuous improvement initiatives.
Services
Home Cleaning
Apartment Cleaning
Deep Cleaning
Vacation Rental Cleaning
Move-in/out Cleaning
Kitchen Cleaning
Bathroom Cleaning
Post-Painting Cleanup
Details
- Year established: 2013
Highlights and features
- We offer 10+ years of professional cleaning experience with verified customer satisfaction.
- Our licensed, bonded, and insured technicians provide $2 million aggregate coverage.
- We guarantee 100% satisfaction with free re-cleaning for any unsatisfied clients.
- Our team follows standardized checklists to ensure consistent, thorough cleaning results.
- We prioritize rapid communication and technology-driven efficiency for client convenience.
What people say
Spotless home
Professional technicians
Meticulous job
On-time service
Reliable results
Services
Home Cleaning
Our recurring home cleaning service maintains residential spaces with customized schedules and comprehensive checklists. Technicians handle dusting, vacuuming, bathroom sanitization, and kitchen cleaning while respecting client preferences. With licensed professionals and satisfaction guarantees, we ensure consistent results for homeowners and renters alike.
Deep Cleaning
This service targets hard-to-reach areas and built-up grime with specialized attention to kitchens, bathrooms, and high-traffic zones. Our technicians use professional-grade equipment to sanitize surfaces, remove stains, and restore spaces to like-new condition. Ideal for seasonal maintenance or preparing properties for occupancy.
Move-in/out Cleaning
We prepare spaces for new occupants with comprehensive cleaning of all surfaces, fixtures, and appliances. Our move-in/out service includes baseboard wiping, window cleaning, and detailed sanitation of kitchens and bathrooms. This ensures habitable conditions for incoming residents while protecting security deposits.
Vacation Rental Cleaning
Designed for property managers and Airbnb hosts, this service ensures consistent cleanliness between guest stays. Our team follows detailed protocols for sanitizing kitchens, bathrooms, and common areas while maintaining inventory checks. Quick turnaround times maximize rental availability and guest satisfaction.
Post-Painting Cleanup
We specialize in removing paint overspray, cleaning fixtures, and restoring spaces after interior painting projects. Our technicians handle dust removal, window cleaning, and floor care while protecting fresh paint surfaces. This service ensures a polished finish without damaging newly painted walls.
Questions
What areas do NW Maids service?
We serve Seattle, Tacoma, Puyallup, Federal Way, Edmonds, Woodinville, and surrounding areas in Washington State.
Do you offer recurring cleaning schedules?
Yes, we provide customizable weekly, biweekly, or monthly cleaning plans with consistent technician assignments for familiarity.
Are your cleaners licensed and insured?
All our technicians work for licensed, bonded companies with $2 million aggregate insurance coverage for client protection.
What if I'm unsatisfied with the cleaning?
We offer free re-cleaning services for any unsatisfied clients within 48 hours of service completion.
Do you provide cleaning supplies and equipment?
Our technicians bring all necessary supplies and equipment, though we accommodate client preferences for specific products.
How do I schedule a cleaning appointment?
Book online through our website or call (206) 508-5850 for immediate scheduling with upfront pricing estimates.
Reviews (19)
Ross Lordon
May 26, 2024
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Allison performed exceptionally well in cleaning our rental unit, and the landlord was thoroughly impressed by how spotless it was.
Jennifer H.
Feb 05, 2021
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I only worked for this company for a couple months, but my experience was that this company cares about it's clients. on the rare occasion that there was a mixup with scheduling, the company was very responsive and resolved any possible issues immediately. My clients were very comfortable with the process, which speaks volumes to the company's customer relations. I would definitely recommend this company!
Amelia M.
Nov 11, 2019
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NW Maids has been reliable, fast, friendly, and they have done an amazing job cleaning my house! I have a mud-loving puppy, but after they come by, you can't even tell. The booking process is easy and fast, and the prices are very reasonable.
Rebekah Y.
Nov 11, 2019
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I have been using this company for a few months now. The cleaners are professional and do a good job. Scheduling and payment is incredibly easy through their website. The small issue I did have one time was resolved right away. I plan to keep using them for the foreseeable future.
Petra B.
Nov 11, 2019
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These guys have restored my faith in cleaning services.
1) I love their website booking. It makes my scheduling easy and clear to communicate with their booking service.
2) when I received slightly less than stellar cleaning on my guest bathroom the customer service gave me a credit & offered to have someone come the following day to fix it.
3) Natasha is amazing! She cleans our 3-ring-circus house to an extremely high standards and always leave me wishing I could have her come more often.
4) pricing is competitive and given the level of service I think it a great deal!
5) customer service is always excellent and when I have needed to make special requests or changes they've always gone beyond to help us.
1) I love their website booking. It makes my scheduling easy and clear to communicate with their booking service.
2) when I received slightly less than stellar cleaning on my guest bathroom the customer service gave me a credit & offered to have someone come the following day to fix it.
3) Natasha is amazing! She cleans our 3-ring-circus house to an extremely high standards and always leave me wishing I could have her come more often.
4) pricing is competitive and given the level of service I think it a great deal!
5) customer service is always excellent and when I have needed to make special requests or changes they've always gone beyond to help us.
Becca B.
Nov 11, 2019
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I was happy with their work. I did a lot of tidying up before they came in order to set them up for a successful job. We had a "deep cleaning" the first time and will continue monthly cleanings. I had never had my house cleaned by a service before so don't have much to compare to but was grateful for the feeling of coming home to a clean house and the time it saved me. I treated them nicely, left them at the house alone to lock up when they were done, and left them a tip in an envelope in advance trusting they would do a good job.
I feel sorry for the maids that are micromanaged by other reviewers on this page! Just be nice and let them work alone. If you are not happy, don't invite them back. I will be inviting them back and hope I get the same team of 2 nice ladies.
I feel sorry for the maids that are micromanaged by other reviewers on this page! Just be nice and let them work alone. If you are not happy, don't invite them back. I will be inviting them back and hope I get the same team of 2 nice ladies.
Hayden B.
Nov 11, 2019
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I have been thrilled with the level of service from NW Maids. They communicate in advance, arrive on time, and do a great job with the cleaning that they do efficiently but thoroughly. Eve, especially, has been exceptional!
Chris R.
Nov 11, 2019
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Had a great experience with NW Maids from beginning to end. I absolutely love that I can text message them with any changes or updates, they are very responsive even on Sunday. They were right on time, everything was cleaned to my wife's satisfaction, I will be doing business with them again. They were very competitively priced and 100% of the tips go to the cleaners which I also love.
Masha M.
Nov 11, 2019
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We chose NW Maids based on the good reviews and easy booking system. Bookings do payment is super easy online and their team replies really quick if you have any questions. Ladies arrived as promised and started cleaning right away. We requested deep cleaning and everything was looking perfect after they left. I think they did a good job ! My only feedback was that they used pretty fragrant cleaning products and I am sensitive to all kinds of smells. Requested to add a note to use low odor products next time which they said they will do. Glad we found them
Elizabeth H.
Nov 11, 2019
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I recently had a knee replacement and needed help cleaning my house. I was able to make an appointment within a few days. They did an AMAZING job. They cleaned things I never thought of cleaning. Their attention to detail and efficiency impressed me. I would highly recommend them and plan on using them regularly.
Andrew Lake
Nov 11, 2019
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Hands down the best experience. Everywhere else wants you to call for a quote. NW Maids has all their rates clearly on the website, plus the available times and the ability to book directly. I booked my first appointment from the comfort of my couch on a Sunday evening. The cleaning team was very polite, professional and did a great job. Billing was already taken care of and I've already set it up for a two week schedule. I've been looking for a service like this and I FINALLY found it! Just wonderful!
Michael Schienbein
Nov 11, 2019
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Love this service, definitely the best maid business I've used in Seattle area. Cleaned my whole place and it was spotless.
James Hasty
Nov 11, 2019
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Very nice and professional. Did a great job of cleaning everything I wanted. Very reasonable pricing. Highly recommend
Kristen Novey
Nov 11, 2019
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We've been with NW Maids for over 2 yrs now (monthly or bi-monthly cleanings, depending on our need) and absolutely every single one of their workers has been kind, friendly, and hard-working. They can do just about anything & everything, though some services need a specific request (like oven cleaning). Here's a sample of services we've had done for us: strip the bed & wash the sheets (just ask) then *remake* the bed (I always hate doing this myself, so glad they do it), load the dishwasher or handwash dishes, scrub the toilets & showers, take out the trash & recycling, polish handrails, dust windowsills, mop the floor, clean the inside window panes, vacuum (obviously), even clean the inside of the microwave if you ask!
They will either use their own cleaning products & vacuum, or you can provide them with your own preferred products, they are happy to do whatever you like. Bonus: they have small trash bags for the bathroom, since I have no idea where one buys those little guys?? I will echo that on only a few occasions, we seem to have been assigned a worker who was perhaps new to the house-cleaning biz, but even then they did a nice job of doing a general cleaning.
If you get a subscription & happen to find a particular worker who does a stellar job, you can request them for future cleanings, which is what we have done. Really just an all-around great, local company who is happy to find out what you need from them so they can provide it! Highly recommend!
They will either use their own cleaning products & vacuum, or you can provide them with your own preferred products, they are happy to do whatever you like. Bonus: they have small trash bags for the bathroom, since I have no idea where one buys those little guys?? I will echo that on only a few occasions, we seem to have been assigned a worker who was perhaps new to the house-cleaning biz, but even then they did a nice job of doing a general cleaning.
If you get a subscription & happen to find a particular worker who does a stellar job, you can request them for future cleanings, which is what we have done. Really just an all-around great, local company who is happy to find out what you need from them so they can provide it! Highly recommend!
Rose Rivett
Nov 11, 2019
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Great service to work with. Very clear and efficient communication, always do a very thorough job. I love the convenience of scheduling online. Excellent value.
Ashley
Nov 11, 2019
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Very friendly staff. Had a really good cleaning but there were a few things missed-I am sure it was an accident. Spoke with someone about the issues and was asked if they could do a re-clean. Unfortunately I had my renters move in and wasn't able to schedule a re-clean. So, they provided me credit for the uncleansed areas. Wonderful customer service and will definitely use them again!
Elizabeth Sikes
Nov 11, 2019
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Amazing job, they pay attention to detail. I'm happy to come home to a clean house and enjoy my time off
Aaron and Sulley Roche
Jul 01, 2019
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The Serrato Team with NW Maids did a spectacular job at our small cat pad in Beacon Hill! They were very attentive to my requests when I greeted them at the start of the appointment. It was a real treat to return to a clean home and Sulley was happy to have a clean area around her litter box for the first time in a long, long, while. I look forward to having them stop by again in the future!
Beth Soucy
Apr 11, 2018
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I use NW maids regularly for housekeeping and they always do a fantastic job! Their website is great and I can handle everything online, service is friendly and high quality, and the price is reasonable.