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Terry Garnett's Propane Terry Garnett's Propane
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Business Details
41 Years
experience
Emergency
services
Trusted Propane Delivery & Tank Installation in Austin, TX
Terry Garnett's Propane has been serving Central Texas communities for over 30 years as a family-owned propane supplier committed to quality and customer care. Our business philosophy centers on proactive service, including free propane level monitoring and energy efficiency audits to ensure reliable, cost-effective energy solutions. We specialize in HD5 propane delivery, tank installation, and 24/7 emergency services, combining decades of industry experience with modern technologies to meet evolving customer needs.

Our team prioritizes safety through annual Hazmat inspections and personalized consultations, serving Austin and surrounding areas with underground and above-ground propane systems tailored to residential and commercial properties.
Services
Propane Delivery Tank Installation HD5 Propane Keep-Check Program Safety Inspections
Served areas
  • Austin
Details
  • Year established: 1985
  • Employees: 15
Highlights and features
  • We offer 24/7 emergency propane services with immediate response
  • Our HD5 propane meets strict purity standards for optimal performance
  • Free annual Hazmat safety inspections included with service
  • Over 30 years serving Austin's propane needs with local expertise
  • Automatic tank monitoring prevents fuel shortages and service disruptions
Payment methods
  • Credit cards, Financing available, Debit cards, Bank transfers, Checks
What people say
Professional and easy to work with Thorough safety assessments Thoughtful service approach Prompt installation process Dependable emergency support
Website
Services
Propane Delivery
Our propane delivery service ensures consistent fuel availability for residential and commercial properties. Using modern transport systems, we deliver HD5 propane directly from the source to your tank. With route optimization technology and 24/7 emergency availability, we maintain reliable service schedules while preventing supply shortages through our free Keep-Check monitoring program.
Tank Installation
We provide complete propane tank installation services for above-ground and underground systems. Our certified technicians handle site assessment, regulatory compliance, and aesthetic integration with landscaping. Each installation includes safety checks, system testing, and customer education about maintenance requirements to ensure long-term functionality and safety compliance for residential and commercial applications.
Keep-Check Program
This proactive service program prevents propane shortages through automated tank monitoring and scheduled deliveries. Our drivers perform regular safety inspections, system efficiency checks, and hazard assessments during each visit. The program includes annual Hazmat inspections at no additional charge and priority service scheduling during peak demand periods to maintain uninterrupted propane supply.
Safety Inspections
Our certified technicians conduct comprehensive safety evaluations of propane systems, including tank integrity checks, regulator testing, and appliance efficiency assessments. We identify potential hazards, recommend corrective actions, and ensure compliance with current safety standards. These inspections help prevent emergencies while optimizing system performance and energy efficiency for residential and commercial customers.
Emergency Services
Available round-the-clock for urgent propane-related issues, our emergency service team responds promptly to critical situations. Certified technicians handle system leaks, appliance failures, and fuel shortages with specialized equipment and safety protocols. We prioritize immediate resolution while maintaining compliance with safety regulations to protect customers and property during after-hours emergencies.
People
Terry Garnett
Founder
With over 45 years in the propane industry, Terry established the company in 1981. He pioneered local delivery standards and developed safety protocols that remain industry benchmarks. His leadership focuses on community service and maintaining family values in business operations.
Jacob Garnett
Operations Manager
Third-generation propane expert with 15+ years of technical experience. Oversees system installations, safety compliance, and service team training. Specializes in energy efficiency audits and modern propane applications for residential and commercial clients.
Questions
What areas do you serve?
We serve Austin and surrounding Central Texas communities including Bastrop, Buda, Cedar Park, Georgetown, San Marcos, and Wimberley.
Do you offer emergency propane services?
Yes, we provide 24/7 emergency support for propane system issues with immediate technician response available across our service area.
What is HD5 propane?
HD5 propane is the highest purity grade propane meeting strict industry standards for performance and safety in residential and commercial applications.
How does the Keep-Check Program work?
Our automated monitoring system tracks your propane levels and schedules deliveries before shortages occur, including regular safety inspections and efficiency checks.
What tank installation options exist?
We install above-ground and underground propane tanks with customization options for aesthetic integration and regulatory compliance on residential and commercial properties.
Are safety inspections included?
Yes, annual Hazmat safety inspections are included at no additional charge with our Keep-Check Program customers receiving priority scheduling.
Videos
Reviews (16)
Adam Sims
Feb 23, 2021 Report
Every time I call the customer service is exceptional. The last two times I have been very near empty on my propane. I know both of these times they were slammed with other customers due to a cold snap in the area. Both times they came through with same day service. It is great to be able to depend on them, especially with a 6 week old at home! Thanks TG's!
James R.
Apr 08, 2020 Report
Rain, sleet or snow Terry Garnett's Propane has always responded quickly to our requests for service and deliveries. Their staff is always friendly and efficient. We have never had any unsatisfactory issues in the past 10 years. Thanks guys.
Megan W.
Apr 08, 2020 Report
Amazing customer service!! After smelling propane in our home only to realize one of the kids had turned on the grill and it had been left on for at least a day, I panicked because of the strong smell of propane in the smell in the house and called TGP and left a message after hours. Rick called me right back and listened to my concerns and walked me through what to do. He then followed up with a text asking if it everything was OK! It's comforting to know that there's still great customer service out there!!
Char Willis
Apr 08, 2020 Report
We've been with Garnett's Propane for nine years and think highly of everyone we've ever dealt with there. The ladies taking calls are personable and helpful, the drivers are great! I wish all utility company's had Garnett's work ethics. We highly recommend them.
Steve P.
Apr 08, 2020 Report
Terry Garnett's Propane has provided great service over the past 2 years with no issues. Drivers are professional and pleasant.
Mark Sitterle
Apr 08, 2020 Report
Terry Garnett's Propane have always been efficient in checking the level of our tank, not allowing it to get too low, plus always being observant of our property dampness condition when getting close enough to fill the tank! They have never damaged our property in any way.
Audra Spence
Apr 08, 2020 Report
I absolutely give them a #1 rating, my previous provider let me run out multiple times. Monday I was calling all over to get my tank filled as we ran out(again)in this very cold weather we got over night. The girl at Garnett's answered the phone right away never put me on hold and they had someone here by 9am, Now that is customer service
Michael B.
Apr 08, 2020 Report
Truly appreciate and highly recommend Terry Garnett's Propane. Dependable reliable service and their technicians have always been available and ready to assist us with questions and assistance with both our service and gas appliance questions.
Suzanne R.
Apr 08, 2020 Report
CW came out and filled our tank. we called this morning, very speedy service. he was knowledgeable and friendly and professional. very happy we used this company. will use for future service.
Heidi Wittenborn
Apr 08, 2020 Report
I have been a customer of Terry Garnett's Propane since 1999. They have always provided great service. I would recommend them to anyone needing propane. Their delivery drivers are always courteous and professional. Their office staff is unfailingly helpful no matter what the issue.
Kharma Palmer
Apr 08, 2020 Report
This is the 1 pick for propane! This company delivers top notch service that's quick and quiet. I run a hotel in Wimberley, they are very discreet and time efficient. They carry the personal touch of small business and hand delivered receipt of our bill with a kindly thank you for business compliment. We could not be more pleased with this company. We do and will recommend them to everyone. Thanks TGP for outstanding service.
Karl Whiting
Apr 08, 2020 Report
I had Garnett's move my tank, paint it and connect new regulators. Robby came out and advised me on how to get prepared. He then came out today and did the work. All went very smoothly and quickly. He then called for a propane truck to fill the tank. LT came out and was friendly and professional. Thanks for a great experience.
Marsha Turner
Apr 08, 2020 Report
I've always appreciated the easy and consistent service that Terry Garnett's Propane has provided us. They are understanding and professional. They are willing to deal with my dogs and call me before they come out so I can have the dogs inside. They recently could not get in my back yard (my fault), but they came back shortly to make sure we had what we needed and the service man who came could not have been nicer.
Wade Hudson
Apr 08, 2020 Report
Great company, Jacob and staff take care of their customers with good service and great follow up service. I highly recommend them.
Bruce Hoholik
Apr 08, 2020 Report
We've been loyal customers to Garnett Propane for over twenty years. They are always dependable for servicing our propane tank at a fair price. Recently, we installed a new HVAC system in our house and the technician told us not to use the furnace because the gas pressure was too low. I called Garnett about the gas problem and Jacob came out immediately to adjust the gas pressure to range so we were not left out in the cold. Jacob informed us that our regulators were over 25 years old and needed to be replaced. He installed all new regulators in our house to code specification. I highly recommend this company for all your propane needs.
Keith Kesler
Apr 08, 2020 Report
Stellar experience. Did a remodel and had a heck of a time with most of the contractors. This was a wonderful break from the norm. Jacob came out twice...first to estimate and evaluate, and second to install a propane tank for a water heater. He was on time, personable, efficient, knowledgable, and got the job done beyond my expectations. His attention to detail and commitment to excellence was absolutely apparent from start to finish. The location for installation for the water heater was unusual and could have been difficult, but it did not phase him in the slightest. Would use again in a heartbeat.