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Your Trusted HVAC Partner in Surprise, AZ
M&R Refrigeration stands as a trusted partner for residential and commercial heating, cooling, and refrigeration services in Surprise, AZ. Founded on principles of integrity and reliability, we prioritize customer comfort through certified technicians and partnerships with industry-leading brands like Trane, Carrier, and Daikin. Our family-owned business delivers 24/7 emergency support, specializing in AC installations, furnace repairs, and commercial refrigeration systems. With an A+ BBB rating and 5-star reviews across platforms, we emphasize transparent service, precision installations, and long-term system efficiency.

Serving Maricopa County, we combine technical expertise with a commitment to treating every job as if it were our own home. From diagnostics to preventative maintenance, our team ensures energy-efficient solutions tailored to Arizona's climate challenges, backed by decades of local experience and a passion for customer satisfaction.
Services
Cooling Services Heating Services Commercial Refrigeration Mini Split Systems Indoor Air Quality
Highlights and features
  • A/C Repair
  • A/C Installation
  • Air Duct Repair
  • Ductless A/C Services
  • Heater Repair
  • Air Duct Installation
  • Commercial Services
  • Electric Furnace Installation
  • Commercial Refrigeration
Associations and certifications
  • Better Business Bureau (BBB)
What people say
Prompt emergency service Knowledgeable technicians Transparent pricing Energy efficiency improvements Thorough explanations
Services
AC Repair
Our certified technicians provide prompt AC repair services for residential and commercial properties in Surprise, AZ. Specializing in diagnostics and fixes for cooling systems, we address issues like refrigerant leaks, compressor failures, and thermostat malfunctions. With 24/7 emergency availability, we restore comfort quickly using genuine manufacturer parts while maintaining energy efficiency standards for Arizona's climate.
Furnace Installation
We offer professional furnace installation services for homes and businesses in Maricopa County. Our NATE-certified technicians handle proper sizing, venting, and system integration according to manufacturer specifications. Using top brands like Carrier and Goodman, we ensure efficient heating performance with proper AFUE ratings while maintaining indoor air quality standards through proper combustion and ventilation processes.
Commercial Refrigeration
Specialized refrigeration solutions for commercial clients including walk-in coolers, reach-in freezers, and restaurant refrigeration systems. Our technicians maintain FDA-compliant temperature control for foodservice operations while ensuring energy efficiency. We service and install units from leading manufacturers, providing preventative maintenance programs to minimize downtime for businesses in Surprise and surrounding areas.
Mini Split Systems
Expert installation and maintenance of ductless mini-split systems for residential and light commercial applications. Our technicians handle multi-zone configurations with precision refrigerant charging and proper condenser placement. We program smart thermostats for optimal efficiency while ensuring proper drainage and electrical connections according to local building codes in Arizona.
Indoor Air Quality
Comprehensive indoor air quality solutions including HEPA filtration, UV purification, and humidity control systems. We install and service electronic air cleaners and whole-house dehumidifiers to improve respiratory health. Our technicians assess ventilation needs and implement ERV/HRV systems while maintaining proper HVAC system integration for energy efficiency in Arizona's arid climate.
Questions
What HVAC services do you offer in Surprise, AZ?
We provide full-service HVAC solutions including AC repair, furnace installation, mini-split systems, indoor air quality improvements, and commercial refrigeration services for residential and business clients in Maricopa County.
Are your technicians available for emergencies?
Yes, our certified technicians are available 24/7 for HVAC emergencies with rapid response times across Surprise and surrounding areas.
Which areas do you service?
We serve all of Maricopa County including Surprise, Sun City, El Mirage, Glendale, and nearby communities for residential and commercial HVAC needs.
Do you offer financing options?
Currently we don't offer in-house financing, but we provide detailed estimates that customers can use with third-party financing providers for major HVAC replacements.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau and have 5-star reviews across multiple platforms including Google and Yelp.
What's your service process?
We begin with a comprehensive system assessment, provide transparent pricing, perform quality installations/maintenance according to manufacturer specs, and follow up to ensure customer satisfaction with all HVAC services.
Reviews (10)
Matt B.
Oct 06, 2021 Report
The air conditioner was not working in our business. The service call guy came very fast he was friendly and checked it out found out what the problem was which was a bad fuse and was able to get it up and running quickly. The cost was fair and the service was great and we always like to support local small businesses like ourselves.
Don B.
Jul 24, 2021 Report
This is truly a 5 Star company. They have all friendly people and always charge less then I expect. Today they came out, same day service and got me up and running for my 25 guests tonight. On a Saturday at 5:30 pm still happy, still friendly, looking clean, and not in a hurry. It was less then 150$ Thanks guys you saved my game!
Nick S.
Jun 28, 2021 Report
Wow - Awesome team, Amazing Service and Dedication to making it be done right. Thank you for showing up so late in the evening, My Gosh what commitment! I gave them an early out to come the next day given they were working since 3:30am that morning. He stopped by fixed us and was out at 10PM! Who does this???? He still had two more stops!!!! No question but that when we get these 14 yr old units replaced, the ONLY ones we will call will be M&R. He uses units made out of TX and they are solid as my best friend replaced his units 2 yrs ago. He loves the units. Thank You..... M&R
Anne P.
Jun 25, 2021 Report
We had a tenant without AC; M & R came out on a late Friday and assessed the situation and came up with a game plan. They came out the very next day (Saturday) and installed a new split unit. My tenants spent one day in a hotel and I was able to leave on vacation as planned. They sent updates and pictures, the tenants stated it's the best unit they've ever had. Many many Thanks to M&R Refrigeration
Thomas P.
May 06, 2021 Report
One month ago Matthew and his associate Aaron arrived first thing in the morning to install a ductless a/c and heating unit in my 720 sq. ft. garage in Scottsdale. The goal was to reduce the 110F+ furnace temperatures inside during summer to make the space a usable workshop and to reduce heat damage to the many rubber parts in my old machines. Matthew helped me spec the appropriate unit and also advised on insulation issues.

The work was completed by the evening. This was a 'turnkey' installation, meaning that M&R Refrigeration did all the procurement, installation and related electrical work. I procured attic insulation separately and insulated the insides of the garage doors myself. The whole experience showed this contractor to be of the highest integrity and skill. Pricing was fair and competitive. Everything was done exactly as promised, with strict compliance with the timetable.

There was no damage to exterior stucco or internal drywall. Communication was clear and the pre-inspection process was done carefully to ensure that there were no surprises when it came to installation. It is 100F outside as I write, and I am returning to the garage in a few minutes to turn some wrenches in 76F comfort.

M&R's work comes with a 10 year hardware and a 10 year labor warranty. I recommend M&R Refrigeration without any reservations.
Joshua E.
Mar 14, 2021 Report
Aaron came out from the company and did a fantastic job with fixing our AC unit. He was very thorough and explained things along the way. We asked some questions and he was helpful. The Owner who sets up your appointment is quick and excellent with communication. I have a company for the future with M & R. Thanks again!!
Stephanie D.
Jan 05, 2021 Report
1/5/2021
We were stood up by another company to do a tune up on our a/c unit. My husband called M&R and was able to get a next day appointment.

Incredibly thorough work and very affordable. Would highly recommend.
Kyann M.
Sep 26, 2020 Report
We called M & R to service our heating/cooling system in preparation for cooler months. Richard showed up right on time (wearing a mask - thank you!) He checked out both of our house units and put them into good working order, and also repaired the mini-cooler in the workshop. We were very impressed with how knowledgeable and honest he was. We were also very pleasantly surprised with the bill.

It was reasonable and fair. (We've had some really terrible experiences with other companies in the past.)
We HIGHLY recommend M & R - and we plan to only call them when we are in need. Thanks to Richard and M & R for a job well done!
Heidi M.
Jul 13, 2020 Report
I had an excellent experience! I sent a message to M & R via Yelp after 5pm on a Sunday night and received a reply message within 10 minutes...this is also during COVID....I had an air conditioning issue in a rental property. Matthew, the owner was extremely prompt, very efficient and professional. He was able to go out to property, repair, the same day, for a fair price. I'll deifianty reach out to M & R Refrigeration next time I need help or AC maintenance.
Alan G.
May 26, 2020 Report
Like always when you least expect it your A/C goes out on an extended holiday weekend!!!! This turned out to be a positive experience, when put it out that we needed service on our A/C and we did get a few responses not knowing any of the companies we chose M&R refrigeration. They reached out to us right away gave us a very reasonable service call quote, their work ethic is impeccable. They called as they said they would, kept us in the loop of their schedule so that we weren't tied up all day the work was great they got us up and running in no time ( they carried the parts) haces us a warranty and made a few suggestions to help us in the future. These are the type of services we long for and I know who we are going to call and recommend, thank you Matthew