Business Details
25 Years
experience
Award-Winning Remodeling Services in Charlotte, NC
MUSE Residential is a design-build firm specializing in kitchen and bathroom remodeling, large-scale interior renovations, and new home construction. Founded in 2001 by Jerehmy and Wendy Warner, we serve homeowners in Charlotte, Concord, and surrounding areas of North and South Carolina. Our streamlined three-step processconsultation, design, and buildensures a stress-free experience, with a focus on personalized design, quality craftsmanship, and client satisfaction. We hold a North Carolina general contractor license (#61677) and are backed by decades of combined industry experience. Our team collaborates closely with clients to select materials in our showroom, provides accurate estimates, and manages projects with daily updates. We guarantee a 1-year warranty and have earned recognition, including NARI 2022 Local Contractor of the Year awards and 2023 Best of Houzz Design accolades.
Services
Kitchen Remodeling
Bathroom Renovations
Large-Scale Interior Renovations
Design-Build Services
New Home Construction
Served areas
- Charlotte, NC, Concord, NC, Kannapolis, NC, Huntersville, NC, Cornelius, NC
Details
- Year established: 2001
- Employees: 10
Highlights and features
- We offer 20+ years of combined experience in design-build remodeling.
- Our integrated process ensures seamless design-to-construction transitions.
- We provide personalized design solutions tailored to client preferences.
- We are a licensed and insured North Carolina general contractor.
- We guarantee a 1-year warranty on all completed projects.
What people say
Exceeded expectations
Seamless process
Attention to detail
Timely completion
Exceptional communication
Services
Kitchen Remodeling
We specialize in turn-key kitchen remodels, from design to completion. Our process includes custom cabinetry, modern appliance integration, and material selection in our showroom. We focus on enhancing functionality and aesthetics while adhering to budgets. Clients benefit from 3D renderings, transparent estimates, and a 1-year warranty.
Bathroom Renovations
Our bathroom renovations transform spaces into luxurious retreats. Services include full overhauls, spa-inspired designs, and accessibility upgrades. We handle plumbing, tiling, and fixture installation, ensuring durability and style. Clients receive personalized consultations and a seamless build process managed by experienced professionals.
Design-Build Services
Our design-build approach unifies design and construction under one team. This eliminates communication gaps, reduces timelines, and ensures budget accuracy. Clients work with dedicated designers and contractors who collaborate from concept to completion, prioritizing client vision and project efficiency.
Large-Scale Interior Renovations
We execute extensive interior renovations requiring structural changes, such as wall removals or room additions. Our team coordinates complex projects, including material sourcing, permitting, and skilled trades. The focus is on creating cohesive, functional spaces that align with homeowner lifestyles and property architecture.
New Home Construction
MUSE Residential builds custom homes tailored to client specifications. Services include architectural design, material selection, and full construction management. We emphasize energy efficiency, modern amenities, and timeless aesthetics, ensuring homes meet both practical needs and personal tastes.
People
Jerehmy Warner
General Contractor
Jerehmy Warner, a licensed general contractor, co-founded MUSE Residential in 2001. With a background in real estate, he leads construction teams to deliver seamless remodeling projects. His artistic vision ensures designs align with client expectations while maintaining structural integrity.
Wendy Warner
Interior Designer
Wendy Warner, an interior design graduate, co-founded MUSE Residential. Known for her 'artful colorist' talent, she curates personalized spaces using texture and color. She oversees design selections, ensuring each project reflects client personalities while prioritizing functionality.
Questions
What areas do you serve?
We serve Charlotte, Concord, Kannapolis, Davidson, Mooresville, and surrounding areas in North and South Carolina.
What services do you offer?
We specialize in kitchen and bathroom remodeling, large-scale interior renovations, new home construction, and design-build services.
Are you licensed and insured?
Yes, we are a licensed and insured North Carolina general contractor with License #61677.
How long have you been in business?
Founded in 2001 by Jerehmy and Wendy Warner, we have over two decades of remodeling experience.
Do you offer warranties?
Yes, we provide a 1-year warranty on all completed projects, including 6-month and 1-year follow-up visits.
Can I view past projects?
Yes, explore our recent projects online, including kitchen remodels, bathroom renovations, and full home transformations.
Reviews (13)
Robert G.
Oct 03, 2022
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Jeremy, (the owner), was very nice to take on a relatively small job (for them) of renovating portions of our master bath. The estimate was right on, work was done well, and generally, on schedule. I did not enjoy dealing with their office administrator, who was generally pretty rude all four times I had to speak with her on the phone. Once we were under contract, we dealt mostly with Meagan, who was very polite and professional both on the phone and on e- mail or e-builder messaging.
We did have one small issue with plumbing that was eventually corrected after two visits. I would add that I told them I would do the painting and touch up after they were done. In retrospect, I would Just have them do the plaster and paint, so they would be responsible to fix whatever holes they made. (They left several holes in the wall). I would also recommend you NOT pay for the port-o-potty.
It cost $150.00 and noone ever used it. Every contractor, (carpenters, glass guys, and plumbing, installers) all asked to use our bathroom rather than walk to the port o potty outside. The only scheduling issue was a week after they were all done, they scheduled the cleaners to come in. By then we had already cleaned the bathroom and were using it. That was another cost that was necessary, but impractical to wait a week after the major work was done.
We did have one small issue with plumbing that was eventually corrected after two visits. I would add that I told them I would do the painting and touch up after they were done. In retrospect, I would Just have them do the plaster and paint, so they would be responsible to fix whatever holes they made. (They left several holes in the wall). I would also recommend you NOT pay for the port-o-potty.
It cost $150.00 and noone ever used it. Every contractor, (carpenters, glass guys, and plumbing, installers) all asked to use our bathroom rather than walk to the port o potty outside. The only scheduling issue was a week after they were all done, they scheduled the cleaners to come in. By then we had already cleaned the bathroom and were using it. That was another cost that was necessary, but impractical to wait a week after the major work was done.
Ted Park
Jan 30, 2022
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This was the second bathroom remodel we did with Muse. If anyone has ever done a construction project understands the frustrations that can occur. Delays, cost overruns etc. The best thing about is the professionalism and communication. With the pandemic we did run into some supply issues but they communicated well and things went smoothly. They have reliable sub contractors who perform quality work and there design team on the front end where great. Would use again.
Sheila McCoy
Oct 15, 2021
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I can't say enough positive things about our experience using Muse Residential to partially remodel our bathroom, replacing an old fiberglass tub/shower combo with a beautiful custom walk-in shower. The work was top-notch, the process and communications were prompt and professional, and the workers were skilled and respectful of our home and our time. The BuilderTrend application they provide for clients was so helpful to keep everyone on the same page with expectations, scheduling, updates and financing.
This was a smaller job for Muse, as they can do complete home renovations, but we received the same professional treatment they provide for the bigger projects. Highly recommended. Here's our before and after photos:
This was a smaller job for Muse, as they can do complete home renovations, but we received the same professional treatment they provide for the bigger projects. Highly recommended. Here's our before and after photos:
Kim Jacobs
Mar 31, 2020
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Hired MUSE to build our new home. Such an easy process. We are more than 100% satisfied with our beautiful home! If you are looking for quality work and a talented designer, reach out to MUSE. They WILL NOT disappoint!
William Harvey
Feb 21, 2020
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We have used MUSE for several home remodel and decorating projects. They are creative, organized, timely and experienced in listening to their clients ideas, wishes and needs. I will continue to use them on any future projects.
Pat Rodgers
Oct 16, 2019
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MUSE is simply the best of the best. I used them to enlarge and remodel my master bathroom. I was overwhelmed with the beautiful outcome and their ability to make what was in my head come to life. I have used them on numerous occasions from raising a sunken den, building a porch, and remodeling my kitchen. They have never disappointed and their creative genius continues to impress me. So easy to work with and excellent communication throughout each project. I would recommend them to everyone who is looking for talent, integrity, and great customer service.
Ellie Fogelberg
Oct 13, 2019
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Muse Residential is a professional, responsive company. Jeremy and Wendy are genuine and easy to work with. My company has worked with them on several projects and all have turned out beautifully with very happy clients.
Mrr SaucY
Oct 02, 2019
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I highly recommend this company, they know exactly what they're doing. They are fast, and very diligent. I would most definitely rate 10 stars if I possibly could. Do NOT listen to the 1 star reviews, I did my research and they have 0 idea as to what they are talking about. Thank you, and have a blessed day!
Michele R.
Jul 26, 2019
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Muse is a great business they work as a team and really know what they are talking about. Wendy and Jerehmy try their hardest to meet their clients' needs and demands and can advise on almost anything that has to do with your dream renovation. They have great customer service skills highly recommended!
Keila Snellings
Oct 12, 2018
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Wendy and Jerehmy were outstanding to work with. The communication between us kept a usually stressful undertaking smooth and relatively pain free. They use an app called Buildertrend to document and explain every step of the process. They returned my messages within minutes. Best of all, I have a kitchen I love. My kitchen was completed 7 months ago and I still pause to appreciate little things they recommended or helped with. They are professional, friendly, and really, really good at what they do. I'll certainly be using them for our next home improvement project.
Devika R.
Mar 18, 2015
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They were fairly responsive, but I haven't heard anything in the last two weeks since I emailed them my photos. To be fair, there was a lapse in communication on my end, but I still never heard anything from them in the long time between communication. They are always very pleasant to deal with when we do communicate.
Matthew D.
Mar 16, 2015
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It was okay. There was very little interaction with them. They did come. That was pretty much it. They didn't come back and go over it. I expected a little more interaction with them as a vendor host in a designer sense. I did not spend more than the "Big Deal." The design work turned out fine. It's not exactly what I wanted and there wasn't an opportunity for me to comment. I've probably asked for a few changes.
Jessica Zelenko
Oct 18, 2014
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My husband and I hired Muse to remodel our entire home. They re-did the whole interior: bathroom, kitchen, refinished the hardwood floors, picked new fixtures, got rid of the popcorn ceilings, added a closet and more. I was impressed with the speed, quality, beautiful design and professionalism they brought to the experience. I was dreading the remodel but working with Muse made it easy and enjoyable. Plus, the finished product is more beautiful and functional than I ever even imagined it could be!