BSG | AI-Powered Communication APIs & Solutions

Business Details

AI-Powered Communication Solutions

At BSG, we are pioneers in AI-powered communication solutions, empowering businesses to connect with their customers across multiple channels. Since our inception, we have focused on developing robust APIs for SMS, voice, email, and messaging platforms, enabling companies to automate marketing, sales, and customer support processes. Our platform combines telecom-grade infrastructure with intelligent monitoring to ensure message security, verification, and global delivery. With a team of experts in communications technology, we provide scalable solutions tailored to industries such as finance, healthcare, education, and gaming. Our commitment to innovation is reflected in our dynamic tools like Conversational AI Voice, which adapts to tone and context, and our 24/7 AI Helper, designed to reduce support workloads.

We operate with full transparency, offering real-time analytics and dynamic risk control through our White/Blacklist API. Trusted by over 14,000 brands worldwide, BSG delivers clean traffic by default, ensuring compliance and protecting both our clients' reputations and their customers' data. Our in-house expertise spans development, routing, legal, and support, allowing us to maintain control over every aspect of our service. From lead qualification to omnichannel automation, we provide the tools businesses need to move faster and convert more effectively.

Services

SMS API RCS API Email API Viber API Conversational AI Voice 2FA Number Verifier MNP Lookup AI Support Assistant 2way SMS

Served areas

USA, Ukraine, Estonia, Hong Kong, UAE

Highlights and features

We provide 24/7 AI voice and chat agents that resolve requests instantly.
Our platform ensures clean traffic with independent testing and real-time fraud detection.
We offer world-class support with in-house routing, legal, and development teams.
Dynamic White/Blacklist API adapts in real-time to protect your traffic.
Trusted by over 14,000 brands globally for secure and scalable messaging.

What people say

24/7 AI support Easy integration Multilingual capabilities Real-time analytics Trusted by brands

Website

Services

SMS API

BSG's SMS API enables businesses to send alerts, promotions, and notifications globally via a single integration. With high deliverability rates and real-time tracking, it supports marketing campaigns, transactional messages, and customer engagement. The API ensures secure, compliant communication across industries.

Conversational AI Voice

Our AI Voice solution automates inbound and outbound calls with human-like interactions across 150+ languages. It handles lead qualification, customer support, and multilingual dialogues seamlessly. The platform adapts to tone and context, improving efficiency while maintaining natural conversations.

2-Factor Authentication

BSG's 2FA API secures accounts with SMS, voice, or email verification. It includes automatic channel fallback and logic-based multi-factor authentication flows. This service ensures compliance and protects user data against unauthorized access across digital platforms.

Number Verifier

The Number Verifier API checks mobile numbers in real-time for accuracy and portability status. It reduces failed deliveries by validating numbers before message dispatch. This tool improves campaign effectiveness and maintains clean contact lists for better engagement rates.

2way SMS

Enable real-time customer interactions through SMS for support, feedback, and engagement. This service facilitates automated responses and live agent handoffs, enhancing customer service efficiency while maintaining personalized communication channels.

People

Alina Yastremska

Outbound Manager

Alina manages outbound strategies at Growe, leveraging BSG's AI Voice Assistant to handle multilingual customer interactions and improve lead conversion rates.

Maryna Bondarenko

CEO

Maryna leads Sunny Way, implementing BSG's AI solutions to automate customer support and reduce agent workload by 40% within a week of deployment.

Marko Bregant

Head of Marketing

Marko oversees marketing at Poliklinika Identalia d.o.o, utilizing BSG's adaptive voice assistant for seamless bilingual customer interactions in healthcare communications.

Tom Becker

CTO

Tom drives technical innovation at Medikit Systems, praising BSG's comprehensive support and technical expertise during AI voice bot implementation and post-launch operations.

Nico Brandt

Marketing Automation Lead

Nico leads marketing automation at RivoTech, emphasizing BSG's proactive partnership and transparent approach in developing results-focused communication strategies.

Questions

What APIs does BSG offer for business communication?

BSG provides SMS, RCS, Email, Viber, WhatsApp, and Voice APIs, enabling businesses to automate marketing, sales, and customer support across multiple channels.

How does BSG ensure message delivery reliability?

Our platform uses telecom-grade infrastructure with real-time fraud detection, independent message testing, and dynamic White/Blacklist API to maintain 99% delivery quality.

Can BSG's AI Voice Assistant handle multilingual interactions?

Yes, the AI Voice Assistant supports 150+ languages and adapts to tone and context, enabling seamless bilingual conversations for global businesses.

What security features does BSG provide for authentication?

BSG offers 2FA with channel fallback, logic-based multi-factor authentication, and verification cascade to ensure secure account protection and data privacy.

How does BSG support businesses during implementation?

We provide in-house support for integration, including technical assistance, documentation, and 24/7 AI Helper for troubleshooting during deployment and ongoing operations.

Which industries benefit most from BSG's solutions?

BSG serves finance, healthcare, education, gaming, insurance, and retail sectors with tailored communication tools for compliance, automation, and customer engagement.

Reviews (7)

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Christian Becker

Sep 28, 2022 Report

I have really enjoyed using BSG as part of our marketing strategy. I am not someone who was trained in design or coding, so a platform that makes it easy to create, follow up and keep track of our SMS marketing efforts is vital, and BSG does just that.

Patrick Dahlmans

May 20, 2022 Report

Fantastic service for the money they ask. BSG is a wonderful tool for sending mass text messages and emails, as well as bulk chats in viber and telegram. Would definitely recommend BSG for small and mid-size companies looking for multi-channel marketing.

Rob Misen

Mar 25, 2022 Report

I work in an online store and we send SMS to our partners. We use API integration BSG service it is easy to use. Bulk SMS marketing is a very useful tool for our business that I work with every day.

Dmitry Markov

Aug 06, 2021 Report

I used a couple of text message platforms, but I found BGS one of the best SMS software for businesses. Allows you to send huge volumes of texts to users, is easy to set up, I got all the support and guidance I needed over the phone, has a cheap price per SMS, and supports a lot of providers.

Christina Lisowska

Jun 19, 2021 Report

Reliable company, I recommend. Really convenient program, available online from any computer. Sending SMS with a very cool personalization pleased all colleagues.

Nataliya Pelehan

Apr 04, 2021 Report

I ordered the SMS mailing service plus Viber. I was pleasantly surprised by the quality of service and prices.

Pudkovah

Feb 28, 2016 Report

Perhaps the highest response from marketing investment we've ever made! These guys do have direct connections and offer the cheapest rates, at least in Australia.