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AAA City Plumbing AAA City Plumbing
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Business Details
32 Years
experience
Emergency
services
Trusted Charlotte Plumbing Services Since 1994
With over 30 years of dedicated service, we are your trusted local plumbing experts serving Charlotte, Rock Hill, and surrounding areas. Our licensed, bonded, and insured team specializes in comprehensive plumbing solutions for both residential and commercial properties. Since 1994, we've maintained a commitment to excellence through rigorous technician training, proactive maintenance programs, and 24/7 emergency response capabilities. Our hand-picked professionals utilize state-of-the-art equipment for services ranging from hydro jetting to water heater repairs.

Recognized with an A+ BBB rating and Angi's Super Service Award, we combine industry-leading expertise with personalized service. Our preventive maintenance approach helps clients avoid costly emergencies while ensuring long-term system efficiency. Customer satisfaction remains our priority through transparent communication and guaranteed workmanship.
Services
Emergency Plumbing Drain Cleaning Water Heater Repair Hydro Jetting Leak Detection Septic Services Toilet Repair Whole House Repipe Sump Pump Services Commercial Plumbing
Served areas
  • Serving Rock Hill, Charlotte & Surrounding Areas
Details
  • Year established: 1994
Highlights and features
  • Drain Cleaning and Hydrojetting
  • Plumbing Maintenance
  • Plumbing Repairs
  • Water Filtration Systems
  • Water Heater Services
  • Septic Services
  • and so much more!
Associations and certifications
  • Better Business Bureau
  • Angi's Super Service Award
What people say
Excellent Service Knowledgeable Technicians Prompt Response Professional Team Reliable Repairs
Website
Services
Emergency Plumbing Services
Our certified technicians provide immediate response for urgent plumbing issues including burst pipes, severe leaks, and complete drain blockages. With rapid deployment from our Charlotte and Rock Hill locations, we minimize property damage through swift diagnosis and repair. Emergency services include water shut-off, temporary fixes, and complete system restoration for both residential and commercial clients.
Drain Cleaning
Specializing in advanced hydro jetting technology, we clear stubborn clogs and buildup in residential and commercial drainage systems. Our high-pressure cleaning removes grease, mineral deposits, and tree root intrusions from 1.5" to 8" diameter pipes. This environmentally friendly solution provides longer-lasting results compared to traditional snake methods while maintaining pipe integrity through pre-cleaning camera inspections.
Water Heater Repair
We service all water heater types including traditional tank models and tankless systems. Our diagnostics identify issues with heating elements, thermostats, and pressure valves. Repair services cover leak sealing, sediment removal, and efficiency optimization. We also offer replacement installations with energy-efficient models that reduce operating costs by up to 30% for both residential and commercial properties.
Leak Detection
Using electronic sound detection and thermal imaging, we pinpoint hidden leaks in walls, under slabs, and in hard-to-reach areas. Our non-invasive methods identify slab leaks, pipe fractures, and fixture malfunctions without unnecessary demolition. The process includes water pressure testing and moisture mapping to determine exact leak locations for targeted repairs that prevent structural damage.
Whole House Repiping
We specialize in complete plumbing system replacements for homes with aging or damaged pipes. Our repiping service addresses corrosion, pinhole leaks, and low water pressure issues using PEX or copper piping materials. The process includes wall access minimization, system pressure testing, and water quality optimization for improved flow and longevity across entire residential properties.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and complete drain blockages.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover for all plumbing services and repairs.
Are your plumbers licensed and insured?
All our technicians are fully licensed, bonded, and insured with extensive training and background checks.
Do you service both residential and commercial properties?
Yes, we offer comprehensive plumbing solutions for both residential homes and commercial businesses.
Can you help with preventive plumbing maintenance?
We provide scheduled maintenance programs including inspections, drain cleaning, and system evaluations to prevent emergencies.
Do you offer financing options?
Yes, we partner with Synchrony to provide flexible financing options for plumbing repairs and replacements.
Reviews (12)
Monica Rollins Afallenangel
Aug 20, 2023 Report
Jesse and Parker were amazing! They answered all of our questions and were able to get the job done! We would love to have them come back
Melissa Dixon
Feb 20, 2023 Report
Tyler and Richard have provided great services. They were very detailed with making sure our backyard had no additional issues with water flooding.
Elizabeth Bellor
Jan 26, 2023 Report
Joe K was the best and most professional plumber I have ever used. He was polite, honest, upfront with prices, patient, and did and exceptional job with the repairs. I never felt that I was being scammed, I feel and know he had our best interest in mind sad we get ready to sell our house. I would hire him again without hesitation. Thank you
Claudia Bravener
Jan 07, 2023 Report
Joe K did a great job! He was very thorough and quick with his work. Very knowledgeable. Will use again! Services:Toilet repair, Faucet repair
Ellen Scott
Dec 07, 2022 Report
We had AAA City plumbing out to check & repair our water heater. Turned out it needed to be replaced. Brian & Richard did an excellent job. Also want to send our heartfelt thanks to Kerry & Parrish in the office. They were both very kind and responsive to my urgent request for hot water, they had Brian here in an hour! This is at least the 3rd time we have used AAA and would highly recommend them.
Julia-Catherine Marshall
Jun 09, 2022 Report
Stephan and Parker were wonderful to work with! Arrived early, quick and efficient. Quoted cost of work up front and educated me on the issue. Will definitely be using AAA City Plumbing for future work as we continue to renovate our house! Service:Water heater repair
Gary Champa
Feb 23, 2022 Report
April 21, 2022 Issue - Garbage Disposal Leaking - I contacted AAA City Plumbing for assistance. John F. arrived on time. He checked out the issue and informed me the unit was in need of replacement due to Rusting out. He was prepared and had one in his van. John replaced the unit. When completed he took the time to show me the issuers with to old one confirming his finding were correct. This is a quality company you can count on. GaryC
Debbie Galloway
Jun 12, 2021 Report
Stephen and Eric both did an amazing job, explained everything they were doing and why. Very clean and neat, even shoveled dirt up that came off company van in my parking spot! Fair price for the job and got a Senior Citizen discount. I'll always use AAA Plumbing and will continue recommending to my family and friends. Thank you guys! Service:Plumbing leak detection
Cassandra Sims
Jun 07, 2021 Report
I will definitely use AAA City Plumbing again. I had a main pipe leak and no water. I was able to get same day service thanks to Toshi who was willing to work Saturday emergency call and he arrived immediately and did an awesome job in repairing the leak and restoring the water. Thank you Toshi! I will request you for my next plumbing service.
Joel Lineberger
May 14, 2021 Report
I called on a Saturday with an emergency need. Not only did they pick up the phone promptly, the technician, Franklin, called right away after that. Franklin came and even gave phone help. He got to me in an hour and got me all fixed up. Never had used before but I will from now on. You cannot beat the service, quality, or price. Thanks again AAA City Plumbing and a special thank you Franklin! Awesome job man!
David B.
Feb 24, 2021 Report
I used AAA city Plumbing to repair a faulty shower on/off valve. Waide and Joe who was in training took care of the situation in a timely manner. My Shower on/off valve work great. It was a little on the pricey side for the work done but I was pleased with the service. I would recommend there service. Thanks Waide and Joe.
Dana B.
May 13, 2018 Report
I made my appointment about a week in advance, then, two days before, I had to adjust the appointment day. They were very accommodating and rescheduled for my next available time. The day of the appointment, I was called around 8:15 to confirm that a technician would arrive between 9 and 10 am. Frank arrived in the promised window of time. I explained briefly, that I'd like to create a half bath in an existing closet.

Within minutes, Frank took all of the current plumbing into consideration and was able to quote the project. Luckily, the closet is in a very central location and neighbors and kitchen and master bath. My parents have used AAA City Plumbing several times, so I know they do great work. I will still do a little research and estimate gathering prior to selecting a contractor, but overall, pleased with the initial experience.