Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Portland, OR
Sunset Heating & Cooling has served Portland and Dallas, Oregon for over a century, establishing itself as a trusted leader in residential and commercial climate control solutions. Since 1922, we have combined technical expertise with unwavering customer commitment, offering comprehensive heating, cooling, plumbing, and electrical services backed by industry-leading guarantees. Our team of certified technicians delivers honest flat-rate pricing, energy-efficient system installations, and 24/7 emergency support while maintaining a legacy of community service. With Better Business Bureau A+ accreditation and over 4,000 customer reviews, we prioritize property protection, accurate diagnostics, and customer education to ensure lasting comfort solutions. Our 100% satisfaction guarantee reflects our confidence in superior workmanship, including lifetime thermostat warranties and $500 inconvenience compensation for service delays. As authorized dealers for Daikin and Ruud systems, we blend cutting-edge technology with traditional values of reliability and transparency that have defined our family-owned business for four generations.
Services
Furnace Repair
AC Installation
Plumbing Services
Electrical Repair
Maintenance Plans
Emergency HVAC
Water Heater Repair
Ductless Systems
Generator Services
Indoor Air Quality
Served areas
- Portland, Oregon City, Tualatin, Tigard, Beaverton, Lake Oswego, Gresham
Details
- Year established: 1922
Highlights and features
- 100 years of local HVAC expertise since 1922
- Better Business Bureau A+ accredited rating
- Honest flat-rate pricing with no surprise charges
- Lifetime limited warranty on all installations
- Energy-efficient system specialists with Daikin/Ruud partnerships
Associations and certifications
- Better Business Bureau (BBB)
What people say
Knowledgeable technicians
Prompt service
Thorough explanations
Clean workspaces
Reliable guarantees
Services
Furnace Repair
Our certified technicians provide comprehensive furnace diagnostics and repairs for all makes and models. We address ignition issues, thermostat malfunctions, and airflow problems while explaining each step of the repair process. Emergency service guarantees 24-hour response with $500 compensation if delayed.
AC Installation
We install energy-efficient air conditioning systems from trusted brands like Daikin and Ruud. Our process includes load calculations for optimal sizing, old unit removal, and ductwork evaluation. All installations include a 100% money-back guarantee and utility savings protection.
Plumbing Services
From leak detection to water heater replacement, our licensed plumbers handle residential and commercial needs. We offer trenchless sewer repair, hydro jetting, and French drain installation with upfront pricing and no surprise charges during emergency service calls.
Electrical Repair
Our licensed electricians address breaker panel upgrades, EV charger installation, and smart home automation. We provide surge protection solutions and hot tub wiring services while maintaining strict safety protocols and property protection standards.
Maintenance Plans
Our Sunset Service Plan includes annual system tune-ups, priority scheduling, and 15% discounts on repairs. Plans feature ductwork inspections, indoor air quality evaluations, and transferable benefits when selling your home, starting at $16.50/month.
Questions
What HVAC services do you offer?
We provide complete heating, cooling, plumbing, and electrical services including installation, repair, and maintenance for residential and commercial properties in Oregon.
Do you offer emergency service?
Yes, our Portland and Dallas locations provide 24/7 emergency HVAC support with guaranteed 24-hour response times under our No Frustration Guarantee.
Are financing options available?
Yes, we offer flexible financing through Service Finance Company for HVAC installations and major repairs with approved credit.
What areas do you service?
We serve Portland, Dallas, and surrounding communities including Beaverton, Gresham, Salem, and Vancouver with both residential and commercial services.
Do you provide maintenance plans?
Yes, our Sunset Service Plan offers annual tune-ups, priority scheduling, and 15% discounts on repairs with transferable benefits when selling your home.
What warranties do you offer?
We provide a Lifetime Limited Warranty on all HVAC installations, $500 inconvenience compensation for service delays, and double-the-difference utility savings guarantees.
Reviews (20)
Tina Charron
Oct 24, 2023
Report
Eduardo's customer service skills are excellent! He was extremely professional and knowledgeable on what task needed to be done, which was done in a timely manner! Sunset deserves five stars!
Candace Smith
Oct 22, 2023
Report
First of all, it was Noah Butler who arrived at my door not Justin. Noah was professional and checked many things in my home: water heaters, air ducts, etc. and gave me prices on the costs for each. I had asked Sunset to send a furnace filter with the technician and Noah was not aware of this. He suggested Amazon, Ace or Home Depot. None of these places had the correct size and Sunset does but carry filters anymore. Ace gave me a name & number of a filter company and they ordered it for me. It will arrive on the 2nd working day.
Thomas Stanley
Oct 13, 2023
Report
Noah checked our heating system and noticed the capacitor was not reading correctly, so I had it replaced, which he accomplished during his stay. He also checked some of the heating vents for dust. Noah was very nice, knowlegable, and professional. Services:HVAC system repair, HVAC system maintenance
Emily Cargill
Oct 11, 2023
Report
We were very impressed with the level of service Sunset recently provided us for furnace maintenance and an issue with our heating. After setting up an appointment over the phone with Mary, who was very kind and quick in setting everything up, Noah arrived within a few hours. He was friendly, answered all our first-time homeowner questions, and did a thorough job checking out our furnace and diagnosing an issue with the thermostat.
He provided us a few different replacement options with different price points and was honest about the pros/cons of each of them. The price of the maintenance was waived since we purchased a new thermostat, so we really appreciate that value of service. We would definitely use Sunset again for future maintenance and HVAC needs!
He provided us a few different replacement options with different price points and was honest about the pros/cons of each of them. The price of the maintenance was waived since we purchased a new thermostat, so we really appreciate that value of service. We would definitely use Sunset again for future maintenance and HVAC needs!
Tod Shattuck
Oct 09, 2023
Report
Jamie did a great job! Fast service and I'm very happy! No worries going into the winter months and signed up for continued maintenance to make sure my HVAC system last a long time! Highly recommend Sunset Heating!
Sandra Buckallew
Oct 06, 2023
Report
Emily was great to work with, she answered all my questions. fast and efficient. She has 10 out of 10 with a plus. Thanks for your help Emily. She put a plug in my garage and fix my bathroom fan and light switches.
Roger Lang
Oct 06, 2023
Report
Our service technician Nathan arrived on time and immediately started to service our furnace. During the service Nathan explained concerns found while running the test of the furnace. Once complete, Nathan explained clearly concerns he had found and what we needed to do to correct the concern. We also discussed what it would take to replace our 18 year old furnace. Nathan is a personable, professional and very easy to talk to.
Julie Mainwaring
Sep 24, 2023
Report
Evy was thorough, professional, and super nice. He removed years of dog hair and spider webs from my vents. I'm very happy with the service he provided. Thank you Evy!
Albert Mungin
Sep 14, 2023
Report
Bailey was very up front with issues our furnace had and recommended a new one. Jared and his partner were very professional and very efficient with the installation of the new furnace. Jared took the time show how the filter system worked. Very appreciative of their and effort. Ismael and his partner did an excellent job with the duct cleaning; very professional.
Tracy Fenty
Aug 25, 2023
Report
Hayden was terrific. Showed up earlier than expected (bonus) and was able to identify the issue and resolve it in no time at all. He is super professional and knowledgable and we are thrilled that we were able to get everything repaired in a short amount of time. Highly recommend Hayden and Sunset Heating and Cooling! Services:A/C system maintenance, Heating system repair, A/C system repair
Lauren Niemer
Aug 24, 2023
Report
My installers John and Kai were extremely knowledgeable, professional and thorough. The bid I received was detailed and competitive. I am very happy with my experience in replacing entire hvac system.
Matt Miller
Aug 08, 2023
Report
Sam was extremely knowledgeable and patient in explaining how it all worked to me and my kid. :) He made us feel welcomed and, instead of rolling his eyes at how little I knew, he made it a positive and told me it was good to learn about your house. :) Totally great service. Would absolutely recommend.
Chris Jones
Aug 05, 2023
Report
Aside from one communication error early on in the process everything was great. The representatives who I spoke to on the phone were very pleasant. The technician, Matt, was here when he said he would be, and was very professional. Most importantly, he got our A/C up and running again. Services:HVAC system repair, HVAC system maintenance
Bart & Tammy White
Aug 05, 2023
Report
Although there was a little mishap with the actual unit that was installed, this business made it right. Put my mind at ease. Codey was very polite and did the re-install very quickly and kept me informed of what he was doing along the way. I appreciate the great service we received. Services:Installation, Install AC
Cynthia Fowler
Aug 02, 2023
Report
Had AC installed and the whole experience was excellent. Great communication, on time for installation and professional. Justin was easy to work with, considerate and helpful. He explained my new equipment and did what he said he would. I would highly recommend Sunset Heating and Cooling.
Carl
Aug 01, 2023
Report
Just replaced my 29yr old AC unit and 17yr old furnace. My service tech, Shavon was Awesome! Professional, personable and knowledgeable. She spent close to 2 hrs diagnosing, suggesting options with no high pressure tactics. That was on a Saturday. Monday morning the installer was on the job as promised. Veniamin and his partner did an excellent job! The electrician as well. Great service, great company!
Noal Robinson
Jul 25, 2023
Report
Austin Stanphill came and checked over our system and made a small adjustment and a new part to make sure we are running strong. This is the third time we've used Sunset and are always very pleased. They are quick and efficient and always communicate clearly so I know what is happening and how much it will cost. Thank you Sunset. Service:HVAC system maintenance
Gerald Ching
Jul 24, 2023
Report
We've been having intermittent problems with our 3 y.o. top-of-the-line RUUD heat pump. This time the air conditioning went out, I called on a weekend, Ryan came out first thing Monday morning, patiently researched the source of our annoying recurrent problems, even called the company, finally determined that we needed to replace our line set. Two days later installer team Jared and Gabe spent a whole day installing a new line set and new air purifier, then Jared spent the whole next day doggedly troubleshooting a surprise operating problem. Jared worked especially hard, above and beyond! Now everything is fixed, hopefully for a long time, and we are happy and satisfied customers of Sunset!
Kara Warner
Jul 21, 2023
Report
Sunset was quick to send out a technician to deal with an a/c issue when other companies I contacted would not. Our technician Ryan easily resolved our problem and identified a few issues that could be proactively addressed to prevent future a/c failure and costly repairs. I am happy to have found Sunset and would recommend them without reservation. Five stars for sure!
WoolyWumpus
Jul 18, 2023
Report
Shavon came out to give us an estimate on a new heat pump system. She was very knowledgeable and was able to thoroughly answer my questions. All around, a great experience