Business Details
50+ Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Buffalo, NY
Since 1921, Reimer Heating, Cooling & Plumbing, LLC has been dedicated to providing Western New York homeowners with reliable, expert-driven home comfort solutions. Our team of certified professionals brings decades of combined experience to every HVAC, plumbing, and electrical project, ensuring precision and durability in every service call. We prioritize 24/7 emergency availability, transparent pricing, and customer-centric guarantees, including a 2-year repair warranty and 100% satisfaction pledge. With Factory Authorized Trane System Dealer status, we combine cutting-edge technology with time-tested expertise to deliver heating, cooling, and plumbing systems tailored to modern home needs. Our commitment to community-driven service, reflected in over 12,000 five-star reviews, underscores our role as a trusted local partner for residential maintenance and installations. From furnace repairs to electrical panel upgrades, we emphasize proactive communication, ethical practices, and long-term client relationships built on trust and accountability.
Services
HVAC Repair
Plumbing Services
Electrical Services
Furnace Installation
Air Conditioning
Boiler Repair
Drain Cleaning
Water Heater Repair
Electrical Panel Upgrade
Indoor Air Quality
Details
- Year established: 1921
Highlights and features
- Over 100 years of experience serving Western New York since 1921
- 24/7 emergency services with no after-hours fees
- 100% satisfaction guarantee on all repairs and installations
- Factory Authorized Trane System Dealer with certified technicians
- 0% financing options available for qualifying home improvements
Associations and certifications
- Trane System Dealer
What people say
Great service
Professional and friendly
Prompt response
Highly recommend
Excellent technicians
Services
HVAC Repair
Our certified technicians provide rapid HVAC diagnostics and repairs for all system types. Emergency services address furnace failures, AC malfunctions, and heat pump issues with same-day availability. We maintain Factory Authorized Trane System Dealer standards while servicing all brands, ensuring proper system calibration and efficiency restoration. Our 2-year repair warranty and 24/7 emergency response guarantee minimize home comfort disruptions.
Plumbing Services
From leak detection to sewer line cleaning, our licensed plumbers handle residential emergencies and maintenance. Specialized tools clear clogs, repair water heaters, and address frozen pipes without additional weekend fees. Tankless water heater installations and preventative maintenance plans extend system longevity while our 100% satisfaction guarantee ensures quality workmanship for every plumbing project.
Electrical Services
We offer panel upgrades, outlet installations, and EV charger solutions for modern homes. Certified electricians perform safety inspections and rewiring projects while adhering to local code requirements. Emergency electrical services address power failures and hazardous conditions with 24/7 response capabilities. Our electrical work includes surge protection and lighting installations to enhance home safety and efficiency.
Furnace Installation
Expert furnace installations optimize home heating efficiency with ENERGY STAR-rated systems. We offer financing options for qualifying customers and include extended warranties on new equipment. Technicians assess home-specific requirements to recommend appropriate BTU capacity and system features, ensuring proper installation that meets manufacturer specifications and local building codes.
Drain Cleaning
Professional drain cleaning services utilize high-pressure water jets and motorized snakes to eliminate blockages in kitchen, bathroom, and main sewer lines. Our technicians identify recurring clog causes to recommend preventative maintenance solutions. Commercial-grade equipment restores proper drainage flow while minimizing pipe damage risks during clearing operations.
People
Chris Reimer
Service Technician
Experienced HVAC specialist with over 15 years of field expertise, focusing on system diagnostics and repairs. Known for clear customer communication and efficient problem resolution while maintaining Reimer's service standards.
Ken
Plumbing Technician
Certified plumber specializing in emergency leak detection and pipe repair. Recognized for thorough inspections and detailed explanations of required maintenance to ensure long-term system reliability.
Nicholas
Electrical Technician
Licensed electrician handling complex repair projects and panel upgrades. Combines technical expertise with safety-focused practices to deliver code-compliant electrical solutions for residential clients.
Zana
HVAC Installer
Factory Trained Trane system installer with expertise in residential heating and cooling equipment. Focuses on proper system sizing and energy-efficient installations to maximize customer comfort.
Omar
Boiler Specialist
Specialized boiler technician providing maintenance and repair services for hydronic heating systems. Known for patient customer education and meticulous attention to system performance details.
Questions
Do you offer emergency services after regular business hours?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services with no after-hours fees.
What areas do you service?
We serve Buffalo, Rochester, Niagara Falls, Cheektowaga, Orchard Park, West Seneca, Tonawanda, and surrounding Western New York communities.
Are financing options available for new equipment?
Yes, we offer 0% financing for 60 months on approved credit for qualifying HVAC and plumbing installations.
Do you guarantee your work?
We back all repairs with a 2-year warranty and a 100% satisfaction guarantee on all services.
Can you service all brands of heating and cooling equipment?
Our technicians service all HVAC brands, including Trane, and provide factory-authorized repairs for Trane systems.
How quickly can you respond to service requests?
Most emergency service calls receive same-day technician dispatch with advance arrival notifications.
Reviews (20)
Dave Puskas
Oct 20, 2023
Report
20 yo furnace started acting up - Jerry stopped by to do a check-up and found some MAJOR problems that could've turned into a mess and a half. Calmly walked us through not only the problems, but multiple solutions as well. Was professional the whole way through. Deided on a replacement instead a piecemeal fix, wasn't inappropriately upsold. Really appreciate the company and of course Jerry. Hope to update the review after the install (which by yhe way will happen only 12 hours after the 1st visit!) Edit: next day, Brandon and Ryan did a fantastic full install, furnace and AC - friendly, super professional, knowledgeable dudes. Glad we picked Reimer!
Jared Schiedel
Oct 14, 2023
Report
We originally placed an emergency service call on an off day and time through the phone service. The response was delayed and we eventually canceled the call and called during regular business hours. All the service technicians we met with were professional, knowledgeable, thorough and detailed. We will continue to use Reimer for our home repairs.
Jessica Manning
Oct 13, 2023
Report
Scott came over to determine what work needed to be done. Very professional and provided safety check on boiler system. The very next day they were able to send Quintin to install a new boiler and fixing leaking baseboard. They understood our urgency since there was water leaking from our baseboard. Friendly, kind, great customer service, even when our kids and pup wanted to say a quick hello. We have used them for years and will continue to do so. 5 star service every time
Susan Courtney
Oct 11, 2023
Report
James was the tech who handled my visit and diagnostic with a furnace not turning on. Very pleasant, very professional and explained things along the way. Explained in a way I could clearly understand and absorb as he tested different components to the furnace. Service:Heating system repair
Marilyn Ortiz
Oct 08, 2023
Report
They called me to confirm my appointment and I was at my moms doctor appointment that took a bit longer than usual due to a new system they were using. I informed the lovely lady on the call, and she was so nice and moved my appointment down and sent the staff to another appointment to give me time to get home. While not being upset which is superb. Then when my repair guy came Derrick very professional, introduced himself and ask how I was doing and ask if I had any questions for him.
We went over all the questions and then he started checking the furnace. Afterwards, Derrick was very thorough in explaining the process of buying a new furnace from the basic standard to the high efficiency one. It was a great experience minus the bad news that I needed a new furnace but this made it easier to process the news. Thank you
We went over all the questions and then he started checking the furnace. Afterwards, Derrick was very thorough in explaining the process of buying a new furnace from the basic standard to the high efficiency one. It was a great experience minus the bad news that I needed a new furnace but this made it easier to process the news. Thank you
Dayna Caito
Oct 04, 2023
Report
I can't say enough about Reimer. As a company they are so responsive and knowledgeable. I had James C come out to do maintenance on my AC. He was so patient and taught me so much! He was thorough, he gave me options and he wasn't pushy at all. Truly a valuable experience all around. Update- I had an issue with my AC David M came out took care of the problem. Explained everything and gave me a plan moving forward. I cannot say enough about this company and David.
JoAnn Smith
Oct 03, 2023
Report
Our technician was very knowledgeable about our furnace and showed us what was going on in our furnace. We were very pleased with his explanation of everything. We are going to have a new furnace put so we will be warm this winter. Thank you Scott for your help. We would recommend Reimer to any one that needs service for their furnace. We now have a new furnace system installed in our home. A big thank you to Nick and his 2 helpers for putting the new furnace in and they even put new smoke detectors and combination co/smoke detectors in. Thank you Reimer for having very nice technicians.
Diane Ruszala
Oct 03, 2023
Report
Andrew and Eddie serviced my 14-year-old furnace today. They made recommendations on how to prolong the life of my furnace, and also provided options for a new system. After careful consideration I decided to have a new system installed. They were extremely helpful and honest. This is the old furnace that will be replaced in two days. Service:HVAC system maintenance
Cheryl Sansone
Oct 03, 2023
Report
Michael Warren is an amazing technician. He has been in my home several years now working on maintenance for my boiler and previously on my generator. He is very knowledgeable and detailed. He takes his time to ensure everything is up and running. He also picks up on things that may not be right in the home, shares the information and takes the time to explain what needs to be done to correct the issue. Mike also keeps the work area clean and leaves the space the same condition as when he arrived. Mike is a true asset to the company!
Rosemary Soffin
Oct 01, 2023
Report
Michael Warren was absolutely exceptional. He was thorough, informed, and patient. He allowed me to make my own decisions, and he is welcome back anytime.
Tiffney Gilday
Sep 24, 2023
Report
Andrew was very professional, polite and informative. He spent the time to explain all of my options, answer my questions and provided me with his recommendation. Service:A/C system maintenance
Arthur P.
Sep 22, 2023
Report
Had Dennis & Tommy out to my home to do a furnace and AC tuneup. I heard the add on the radio and took advantage of the great deal.they were both courteous and professional, they answered my questions and did a great job. Will definitely be using Reimer for any future needs in regards to heating and cooling needs
Rosemary
Sep 15, 2023
Report
Chris came out today to make sure our air conditioner and furnace keep on running. He is kind, patient, professional, an excellent technician, and doesn't mind all the questions I had for him about the units and how they operate, and tips to keep them in operation till his next visit! Thank you, Chris! Services:HVAC system maintenance, A/C system maintenance
Olena May
Sep 11, 2023
Report
Gavin and his coworker (sorry. forget his name) are quite a team! They were great! Installed a new furnace for me today. Said it could take 8 hours. they were done in 4! Friendly, polite and definitely knowledgeable!
Susan Amico
Sep 10, 2023
Report
Zack Extremely ambitious, courteous, hard-working. He serviced my air-conditioning unit today on my service plan. He took all the panels off, showed me all that he was doing explained the filter needing change how to do it. He clean the coils tested the unit. Then he went outside. Did a thorough cleaning of my outside AC unit He tested the coolant levels: He also checked that electrical was working properly. He really earned my respect felt very good about his evaluation. Zack is Excellent
Nichole Henderson
Sep 01, 2023
Report
Adam Bogart was awesome. He was patient and very easy to talk to. He explained the entire process and made recommendations. He didn't try to force me to buy, he explained the importance of what I needed to do and gave me all the benefits. I was totally understand sold. Service:HVAC system maintenance
Bell Rose
Aug 24, 2023
Report
From the beginning this company has gone above and beyond to help us out. There are three separate technicians that had worked with us, Zach, Andrew and Dave. They were very friendly, knowledgeable, and professional. They let me know exactly what needed to be done and what our options were and worked with us to make sure we were satisfied. I owe these gentlemen some cookies!
Nicolle Lott
Aug 21, 2023
Report
I'm a first time homebuyer. Kevin is awesome and so knowledgeable and I am so appreciative for him taking his time to show and explain in detail all of the plumbing issues this house has. Blessed to be working with such a great company! And now that the work is done I would like to also thank Evan and Nick. They went above and beyond and did an exceptional job!
John Stoddard
Aug 20, 2023
Report
Andrew was extremely professional, through, and explanatory. He walked me through what he was doing and why making sure I was following along each step of the way. As a first time home owner he made me feel extremely comfortable. He took the time to service my AC and walked me through the installation of another unit for the duplex. Highly recommend Reimer for anyone looking for a reputable HVAC servicing.
Michael Shaver
Aug 18, 2023
Report
Reimer's called to remind me that my air conditioner is due for tune up. I loved that that the staff called me that day to remind me they are on the way! Patrick, the technician, was friendly and professional. Never disappointed with any of the Reimer's services. Service:HVAC system maintenance